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Software Engineer II - job 4 of 12

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Visa is seeking a dynamic and motivated Staff Software Engineer to join our Value Added Services PD Organization. As a key member of our team, you will play an integral role in helping merchants proactively mitigate and resolve disputes, enhancing the efficiency of their transaction management systems.

In this role, you will be responsible for developing innovative solutions to prevent disputes, quickly resolve issues when they arise, and help merchants defend against chargebacks. You will also work with advanced AI/ML technologies to deliver predictive insights and recommendation systems that drive smarter decision-making for merchants.

Essential Functions:

Platform Development: Develop and maintain scalable, high-performance software for the Post-Purchase Solutions platform, supporting four key products.
Dispute Management: Build solutions to help merchants prevent disputes, quickly resolve them, and provide defense strategies against chargebacks, with an emphasis on proactive dispute resolution.
AI/ML Integration: Contribute to the development of AI/ML features such as predictive scoring for dispute probability and merchant success, as well as AI-driven workflow management for dispute resolution.
Collaboration & Leadership: Work closely with cross-functional teams, including product managers, data scientists, and engineers, to build new products, enhance existing offerings, and support the growth of the platform.
Agile Methodology: Work in an Agile environment following SAFe methodology and Scrum framework, participating in two-week sprints with a globally distributed team.
Shared Services: Contribute to the development of underlying shared services such as user management, workflow management, and onboarding.
Continuous Improvement: Drive improvements in code quality, performance, and scalability, ensuring alignment with Visa’s best practices and SDLC standards.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

NOTE: This role does not support relocation

Average salary estimate

$105000 / YEARLY (est.)

min

max

$90000K

$120000K

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What You Should Know About Software Engineer II, Visa

Are you an innovative thinker looking for your next challenge? Visa is excited to welcome a talented Software Engineer II to our dynamic team in Bellevue! In this role, you will be integral in transforming how merchants manage disputes through cutting-edge technology and solutions. Working within the Value Added Services PD Organization, your primary responsibility will be to develop robust software for our Post-Purchase Solutions platform, where you'll support key products that enhance transaction management systems. You'll get your hands dirty with real-world problem-solving as you create proactive solutions and defenses against chargebacks. Imagine integrating AI/ML technologies to produce predictive insights that help merchants make informed decisions - that's the magic you'll bring to the table! Collaboration is at the heart of our work, and you'll partner closely with product managers, data scientists, and fellow engineers, as you navigate the Agile environment with our globally distributed team. Expect to roll up your sleeves and dive into continuous improvement initiatives, ensuring our code quality and performance meet top-notch standards. This hybrid position offers you the flexibility to work both from home and in the office, allowing you to strike a healthy work-life balance while contributing your best. Here at Visa, we believe that your best work happens where you feel most comfortable. If you're ready to make a significant impact in the payment technology space, we can't wait to meet you!

Frequently Asked Questions (FAQs) for Software Engineer II Role at Visa

What are the primary responsibilities of a Software Engineer II at Visa?

As a Software Engineer II at Visa, your main responsibilities involve developing and maintaining high-performance software for the Post-Purchase Solutions platform, particularly focused on dispute management. You'll create solutions to preemptively mitigate disputes and enhance transaction efficiency for merchants. Moreover, integrating advanced AI/ML technologies into our systems to provide predictive insights and smart recommendations is key, alongside collaborating with cross-functional teams to improve existing products.