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Chief SW Engineer - job 23 of 45

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

The Value-Added Services Product Development (VAS PD) team drives the diversification of our revenue with products that differentiate Visa network and deliver valuable solutions across other networks. Risk Authentication and Identity Solutions (RaIS) team in VAS focuses on innovative, AI-driven risk and fraud management solutions for issuers, merchants and fintechs.

The Chief Software Engineer in the RaIS Product Development team will be responsible for leading the technology strategy, solution, and execution of initiatives that support our business objectives. This role focuses on 3DS Authentication products such as Visa Enhanced Authentication, Visa Secure, Cardinal VCAS and Identity platforms such as B2C-IAM, Visa Payment Passkeys etc.

Essential Functions

  • Define and drive the overall technical strategy and architecture, ensuring alignment with business goals while accelerating innovation and time to market.

  • Architect, design, and code highly scalable, reliable, and secure distributed systems and transaction processing platforms.

  • Lead the adoption of Generative AI and Agentic AI to boost developer productivity by 10X, leveraging these technologies to build innovative business solutions and products. 

  • Establish and promote best practices for software development, including CI/CD automation and DevOps, to improve efficiency and quality across the SSDLC. 

  • Oversee cloud first application development and optimization on AWS, Azure, or GCP to ensure solutions are resilient, scalable, cost-effective, and secure. 

  • Actively contribute to critical projects by developing key modules, core frameworks, automation tools, and proof-of-concepts to validate emerging ideas and technologies. 

  • Provide technology leadership and motivate high-performing engineering teams, setting clear priorities to achieve product and technology KPIs. 

  • Collaborate cross-functionally with security, privacy, governance, and business partners to deliver compliant, scalable, and reliable solutions that meet all non-functional requirements. 

  • Communicate technical strategy and engineering solutions effectively to diverse stakeholders, including executives and business units. 

  • Mentor and coach senior engineers and engineering managers, fostering a culture of collaboration and continuous learning through brown bags, tech talks, and one-on-one sessions. 

  • Implement rigorous application development, testing, deployment, and monitoring practices to uphold architectural excellence and reliability standards.

  • Adhere to Visa’s Leadership Principles by promoting collaboration, acting as owner, and executing with excellence.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Basic Qualifications:
• 12+ years of relevant work experience with a Bachelor’s Degree or at least 9 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 6 years of work experience with a PhD, OR 15+ years of relevant work experience.

Preferred Qualifications:
• 15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience
• Technical Expertise: 15+ years in software engineering with a strong
background in architecting large-scale, distributed systems. Proficiency in
languages like Java, Python, or GoLang, and frameworks such as Spring,
Node.js, React. Experience with RESTful and gRPC APIs, microservices, and
event-driven systems.
• Security Expertise: Strong understanding of API security, data encryption, and
Hardware Security Modules (HSMs). Experience in building secure
applications and implementing security-first practices.
• Database Skills: Proficiency in SQL and NoSQL databases (e.g., MSSQL,
MongoDB). Experience with distributed caching technologies like Redis.
• Generative AI & Agentic AI: Proven experience leveraging Generative AI and
Agentic AI to drive 10X productivity improvements and product innovation.
Familiarity with integrating AI solutions into existing platforms.
• Cloud & DevOps: Hands-on experience with AWS, Azure, or GCP. Strong
understanding of DevOps practices, CI/CD pipelines, containerization (Docker),
and orchestration tools (Kubernetes).
• SSDLC Automation: Demonstrated ability to automate SSDLC phases to
improve efficiency and quality. Experience with automated testing frameworks,
code quality tools, and delivery pipelines.
• Architectural Leadership: Deep understanding of architectural patterns and
best practices. Ability to balance short-term and long-term technological
decisions aligned with business goals. Experience in designing and
maintaining highly available (99.999%), reliable, active active critical systems.
• Hands-On Attitude: Willingness to contribute directly to codebases and develop
to validate new ideas and integrate beneficial emerging technologies.
• Leadership & Communication: Proven ability to lead and mentor engineering
teams, fostering a collaborative environment. Excellent communication skills
to articulate complex technical concepts to diverse audiences.
• Additional Qualifications: Familiarity with compliance and regulatory
requirements in the payments industry is a plus. Passion for staying current
with industry trends and emerging technologies.

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 184,100.00 to 267,050.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Average salary estimate

$225575 / YEARLY (est.)
min
max
$184100K
$267050K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Chief SW Engineer, Visa

As a Chief Software Engineer at Visa in Austin, TX, you will be at the forefront of innovation in the payments ecosystem. Your primary role in the Risk Authentication and Identity Solutions (RaIS) team will involve driving the technology strategy and executing initiatives that help forge the future of secure payments through solutions like Visa Enhanced Authentication and Identity platforms. You’ll have the charge to architect and design cutting-edge distributed systems while leading a talented team of engineers. Expect to leverage advancements in Generative AI and Agentic AI to significantly boost productivity. Collaborating with cross-functional teams, your responsibilities will also include overseeing cloud application development, ensuring solutions are scalable and secure on platforms like AWS and Azure. With a strong focus on implementing best practices for software development and CI/CD automation, you'll propel projects from conception through to execution, establishing a culture of innovation and excellence within your team. Your leadership and technical expertise will inspire a collaborative atmosphere as you mentor senior engineers, helping them navigate complex challenges. Join Visa, a leader in secure payments, and make a significant impact in the industry, all while enjoying a hybrid work environment that supports your work-life balance.

Frequently Asked Questions (FAQs) for Chief SW Engineer Role at Visa
What are the main responsibilities of a Chief Software Engineer at Visa?

As a Chief Software Engineer at Visa, your key responsibilities include defining the technical strategy for our Risk Authentication and Identity Solutions team, leading the architectural design of scalable systems, and overseeing the development processes that align with our business goals. You will also drive the integration of Generative AI technologies to enhance productivity, mentor engineering teams, and collaborate with various stakeholders to ensure the delivery of secure and compliant solutions.

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What qualifications are required for the Chief Software Engineer position at Visa?

To qualify for the Chief Software Engineer position at Visa, you should have 12+ years of relevant experience, with a background in software engineering and architecture of large-scale systems. A Bachelor's Degree is required, but advanced degrees such as a Master's or PhD can substitute years of experience. Strong proficiency in programming languages such as Java or Python, experience with API security, and a solid understanding of cloud technologies are also essential.

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How does Visa support innovation in the Chief Software Engineer role?

At Visa, innovation is central to the Chief Software Engineer role. You will lead initiatives to integrate cutting-edge technologies like Generative and Agentic AI, cultivating an environment where engineers are encouraged to explore and implement new ideas. By establishing best practices and overseeing the development of scalable, secure systems, you'll be pivotal in driving innovations that meet the evolving needs of our clients.

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What can I expect from the work environment as a Chief Software Engineer at Visa?

As a Chief Software Engineer at Visa, you can expect a hybrid work environment that balances in-office and remote work arrangements, fostering flexibility. You will be part of a supportive culture that prioritizes collaboration, continuous learning, and the mentoring of engineering teams, allowing you to thrive while making significant contributions to the technology landscape of payments.

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What role does leadership play in the Chief Software Engineer position at Visa?

Leadership is crucial for the Chief Software Engineer at Visa. You will guide your engineering teams, setting clear goals and priorities to align technology initiatives with business objectives. Your ability to effectively communicate technical concepts to diverse stakeholders, as well as your passion for fostering an inclusive, collaborative environment, will help inspire a high-performing workforce committed to engineering excellence.

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Common Interview Questions for Chief SW Engineer
What is your experience with distributed systems architecture?

To answer this question effectively, discuss your previous work designing and implementing distributed systems. Share specific technologies you've used, the challenges faced, and how your architectural choices impacted system resilience and scalability.

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How do you approach integrating new technologies into existing systems?

Explain your process for assessing new technologies, conducting risk analysis, and creating integration strategies that minimize disruption to ongoing operations while maximizing benefits. Provide examples where you've successfully integrated new solutions.

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Can you describe a successful project where you implemented CI/CD practices?

When discussing your CI/CD experience, focus on a specific project where you introduced CI/CD pipelines. Highlight the tools used, how you improved deployment frequency, and the resulting impact on team efficiency and product quality.

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What methodologies do you prefer for software development and why?

Share your familiarity with different development methodologies like Agile, Scrum, or DevOps, emphasizing why you prefer one based on successful project outcomes. Discuss how it fosters team collaboration and responsiveness to change.

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How do you ensure security in the applications you develop?

Explain your approach to security by discussing secure coding practices, regular security audits, and how you incorporate security frameworks into your development process. Mention any specific tools or measures you've implemented in past roles.

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What role does mentorship play in your leadership style?

Discuss your belief in the importance of mentorship for nurturing talent within engineering teams. Provide examples of how you've mentored colleagues, highlighting any formal programs you’ve implemented, and the benefits them to the team.

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How do you handle conflicting priorities in project management?

Explain your methodology for prioritizing tasks and making decisions when faced with conflicting priorities. Use examples to illustrate how you've navigated complex situations while maintaining focus on project objectives.

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What strategies do you employ to keep up with technological advancements?

Mention specific strategies you use to stay current with emerging technologies, such as attending conferences, participating in webinars, and regular self-study. Discuss how you apply new insights to your teams and projects.

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Describe a time you failed on a project and what you learned.

Share a specific instance of failure, focusing on what happened, your role in it, and the lessons learned. Emphasize how you used the experience to improve processes or decision-making in future projects.

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How do you ensure your team meets project deadlines without sacrificing quality?

Discuss your strategies for effective project management, such as realistic goal-setting, regular progress check-ins, quality checkpoints, and fostering open communication. Explain how these strategies have been successful in past projects.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 10, 2025

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