The Customer Relationship Management (CRM) team is part of Payment Product Development (PPD) CRM Technology team and is responsible for managing system requirements, design, development, integration, quality assurance, implementation and maintenance of corporate applications. The team works closely with business owners of these services to deliver industry leading packaged software and customer developed solutions.
The candidate will work as part of the CRM team to build and support applications to improve the effectiveness and efficiency of the Microsoft Dynamics CRM business function. This role will participate in design, development, testing and support of CRM applications and ensure successful delivery of business capabilities. The ideal candidate will bring strong experience in developing technical solutions in CRM area.
Essential Functions
Design, develop, test, document, deploy, and support high quality technical solutions on Microsoft Dynamics 365 CRM Platform.
Integrate MS Dynamics 365 CRM with other applications using Realtime or batch integrations or building custom solutions using webservices.
Implement best development practices for efficiency like leveraging re-use, eliminating duplicative components, efficient architectural design.
Able to work on multiple projects and initiatives simultaneously with different/competing timelines and demands.
Flexible to work on Project Implementations, Operations and Support activities.
Work with limited direction, usually within a complex environment, to drive delivery of solutions and meet service levels
Coordinate with other developers and stakeholders for providing technical solutions for implementation and support related needs including working on a wide variety of tasks spanning the full application development life cycle and maintenance.
Own critical Visa applications/services necessitating in coordination with teams in different time zones, including during non-standard hours as necessary.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
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Are you a passionate Software Engineer with experience in Microsoft Dynamics CRM? If so, join our dynamic CRM team at a leading payment solutions company based in Austin! We are seeking a talented individual who thrives in a collaborative environment and is ready to manage system requirements, design, development, integration, and the maintenance of corporate applications. At our company, you will play a pivotal role in building and supporting applications that enhance the effectiveness of our Microsoft Dynamics CRM business function. This exciting hybrid opportunity allows you to work both remotely and onsite, offering flexibility to accommodate your lifestyle. As a part of the CRM team, your responsibilities will include not just design and development, but also testing and support of CRM applications, ensuring that we deliver seamless business capabilities. We are looking for someone who has a strong knack for developing technical solutions in the CRM space, coupled with best practices for efficiency and re-use. You will manage multiple projects simultaneously, diving into project implementations, operations, and support activities with a proactive mindset. Working collaboratively with various stakeholders across different time zones will be critical, so having flexibility for occasional non-standard hours is necessary. If you're eager to make an impact and are ready to take the next step in your career, we encourage you to apply and become a key member of our team!
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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...
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