Sr Accessibility Analyst - job 14 of 21

As a Senior Accessibility Analyst at Visa Accessibility, you will consult across teams to enhance the accessibility of both internal and consumer-facing payment tools and applications. Your responsibilities will include testing for compliance with the Visa Global Accessibility Requirements (VGAR), troubleshooting accessibility issues throughout the product lifecycle, and collaborating with various product development teams to create inclusive solutions. It's a role that requires both analytical and creative skills to develop thoroughly tested solutions.

To be considered for the Senior Accessibility Analyst role at Visa Accessibility, candidates should have substantial experience in website/app and mobile web testing, as well as familiarity with document and native mobile testing. Strong design, writing, and presentation skills are essential, along with the ability to work independently while fostering collaboration across teams. A creative mindset and innovative problem-solving approach are a big plus in this role.

The work environment at Visa Accessibility is dynamic and collaborative. As a Senior Accessibility Analyst, expect to engage in both independent work and team-based projects. The hybrid model means you’ll have a mix of in-office and remote work opportunities, offering flexibility while staying connected with your colleagues. Emphasis is placed on innovation, support, and making a significant impact on accessibility initiatives.

In the role of Senior Accessibility Analyst, your contributions are crucial to product development at Visa. By providing accessibility support and conducting thorough testing, you ensure that products meet compliance standards and are usable by all consumers. Your insights will guide teams in creating more accessible designs and help troubleshoot user experience issues, ultimately enhancing Visa's products for broader audiences.

No, relocation assistance is not available for the Senior Accessibility Analyst position at Visa. However, the role offers a hybrid working model, which allows for a blend of remote work and office presence based in Foster City. As you prepare for the role, consider your local commute and flexibility in work arrangements.

When answering this question, highlight specific projects where you conducted accessibility testing for websites or mobile apps. Discuss the tools and methodologies you used, any compliance standards you followed, and the outcomes you achieved, demonstrating your attention to detail and commitment to inclusive design.

In your response, mention various resources such as webinars, online forums, or industry publications that you regularly check. Highlight any professional organizations you are a part of related to accessibility, emphasizing your proactive approach to continuous learning in this ever-evolving field.

For this question, choose a specific example that showcases your problem-solving skills. Detail the issue, the approach you took to investigate it, and the solution you implemented. Discussing teamwork and collaboration with others can impress the interviewers too.

Talk about the importance of early engagement and communication. Share strategies like workshops, training sessions, or using accessible design mock-ups. Discuss how you advocate for inclusivity in all phases of product development and encourage input and feedback from diverse user perspectives.

Explain your approach to task prioritization based on project impact, deadlines, and collaboration with team members. You could mention the use of project management tools or frameworks that help in organizing tasks effectively while maintaining high accessibility standards.

In your response, outline the process for conducting usability testing with a diverse group of users. Discuss how you set up test scenarios, collect feedback, and iterate on designs based on testing results, demonstrating your thoroughness and commitment to user-centered design.

Emphasize that accessibility is integral to user experience, ensuring that all users have equal access and can effectively interact with products. Provide specific examples or anecdotes that demonstrate the impact of accessibility on overall user satisfaction and business success.

Discuss specific instances where your collaboration led to successful outcome. Highlight communication methods you utilized, tools or frameworks shared, and feedback mechanisms that helped others understand the importance of accessibility within their roles.

Make a list of accessibility testing tools and software you are familiar with, such as Axe, WAVE, or JAWS. Describe how you use them in your workflow and the value they add in identifying and rectifying compliance issues efficiently.

Craft a compelling answer that combines your passion for accessibility with Visa's mission. Express how your skills and experience align with the company's goals and your enthusiasm for contributing to improving accessibility for their products.