Sr Accessibility Analyst - job 19 of 21

As a Senior Accessibility Analyst at Visa Accessibility, your primary responsibilities include conducting thorough testing of websites, apps, and mobile platforms to ensure compliance with the Visa Global Accessibility Requirements (VGAR). You'll collaborate with product development teams throughout the entire project lifecycle, identifying and resolving accessibility issues while promoting inclusive design principles. Testing and providing feedback on internal tools and applications will also be critical components of your role, ensuring an accessible experience for all users.

To excel as a Senior Accessibility Analyst at Visa Accessibility, candidates typically need a solid background in website and mobile application testing. Familiarity with accessibility standards and guidelines, such as WCAG, is essential. A degree in a relevant field like Human-Computer Interaction, Web Development, or Information Technology can be beneficial, along with strong problem-solving skills and the ability to communicate effectively with cross-functional teams.

Visa Accessibility embraces a hybrid work culture which offers flexibility for its employees. While specific in-office days will be confirmed by the hiring manager, the company values collaboration and communication, ensuring that both in-office and remote work environments are optimized for productivity. Employees have access to tools and resources to seamlessly connect with team members, facilitating continuous support and collaboration regardless of their work location.

A successful Senior Accessibility Analyst at Visa Accessibility possesses both analytical and creative qualities. They show exceptional problem-solving skills and exhibit a self-directed work ethic while being proactive in collaborating with colleagues. Strong written and verbal communication skills are vital, as is the ability to juggle multiple projects efficiently. Promoting an inclusive culture and advocating for accessibility in every aspect of product development is also crucial.

No, Visa Accessibility does not offer relocation assistance for the Senior Accessibility Analyst role. Candidates should be aware that this position requires them to work in the Foster City area, and those interested in applying should be local or already planning to relocate on their own accord.

Sure! When answering this question, be specific about the tools you've used, such as JAWS, VoiceOver, or automated testing software like Axe or Lighthouse. Discuss how you utilized these tools in previous projects, focusing on the insights they provided and how they helped resolve accessibility issues.

Talk about your approach to prioritizing tasks based on deadlines, impact, and stakeholder needs. Mention any project management techniques or tools you use, and provide examples of how you’ve successfully managed multiple projects in your past roles.

Use the STAR method (Situation, Task, Action, Result) to frame your answer. Provide context about the issue, describe the steps you took to resolve it, and highlight the positive outcome for the project or team.

Explain how you break down technical jargon into relatable concepts. Provide examples of training sessions or documentation you’ve created. Emphasize your ability to create a collaborative environment where everyone feels comfortable discussing accessibility.

Discuss your knowledge of relevant laws and guidelines such as WCAG 2.1 and Section 508. Talk about the processes you follow to evaluate compliance, including ongoing education and keeping up with industry changes.

Showcase your conflict resolution skills by explaining how you would facilitate a discussion, encourage open communication, and focus on shared goals to resolve the disagreement while prioritizing user accessibility.

Share your personal connection or passion for accessibility. Explain why you believe it’s important in today’s digital age and how you have seen its impact on users' experiences. Your enthusiasm will resonate with interviewers.

Mention specific resources such as industry blogs, online courses, workshops, and conferences that you follow to keep up with trends and changes in accessibility. This shows your commitment to continuous learning in the field.

Share specific initiatives or projects where you advocated for inclusive design or accessibility. This may include team workshops, creating resources for best practices, or collaborating on user testing with diverse groups.

Offer your insights based on current trends, such as the increased use of AI and machine learning in accessibility tools. Discuss your hopes for creating more inclusive technologies and the role that organizations like Visa can play in advancing accessibility.