Sr. Systems Engineer - job 24 of 33

The Sr. Systems Engineer at Visa Technology & Operations LLC focuses on providing infrastructure operations and production support for container technologies. This role involves the deployment and management of Docker and Kubernetes applications, ensuring the security of Kubernetes clusters, and enhancing operational capacity through standardized procedures. Additionally, you'll partner with various teams to ensure seamless support for Visa's business lines.

To qualify for the Sr. Systems Engineer position at Visa Technology & Operations LLC, candidates typically need a strong foundation in infrastructure operations, particularly with Docker and Kubernetes. Familiarity with security remediation processes, ITIL practices, and experience working in collaborative team environments are essential. Advanced problem-solving skills and a proactive approach to technology adoption will also be beneficial.

Yes, prior experience is often required for the Sr. Systems Engineer role at Visa Technology & Operations LLC. Expect to have substantial experience in systems engineering and familiarity with container technologies such as Docker and Kubernetes. This role typically demands a background in infrastructure management and proficiency in ITIL practices as well.

The on-call schedule for the Sr. Systems Engineer at Visa Technology & Operations LLC includes being available to provide support for the infrastructure and systems as issues arise. This requirement is essential for ensuring that Visa's operations run smoothly and effectively. Clear communication and prompt response to incidents will be vital responsibilities during your on-call shifts.

While the Sr. Systems Engineer position at Visa Technology & Operations LLC is based in Highlands Ranch, CO, the role may allow for partial telecommuting. This arrangement offers flexibility in balancing work-life commitments while still contributing to an innovative team environment.

In your response, highlight specific projects where you deployed or managed applications using Docker and Kubernetes. Discuss your familiarity with scaling, automation, and orchestration within these platforms, showcasing your hands-on experience and how it aligns with the responsibilities of the Sr. Systems Engineer role.

Discuss the importance of securing Docker and Kubernetes environments, explaining practices such as vulnerability assessment and patch management. Provide examples of how you’ve implemented security measures and any tools or processes you’ve used to monitor and audit your environments.

Share specific instances where you applied ITIL practices in your past roles, detailing how you managed incidents, changes, and releases. Highlight your understanding of ITIL principles and how they help improve service delivery in a systems engineering context.

Choose a specific example of troubleshooting a technical issue within a systems engineering context. Describe the problem, how you diagnosed it, the steps you took to resolve it, and what you learned from the experience that could benefit your role as Sr. Systems Engineer.

Explain your collaborative approach, perhaps sharing experiences where teamwork led to project success. Discuss communication strategies you employ, emphasizing your ability to interface with various teams like Platform, Engineering, and Delivery at Visa Technology & Operations LLC.

Discuss the monitoring tools and frameworks you’ve found most effective in managing containerized applications. Highlight your experience with these tools in maintaining system performance and reliability, which is critical for the Sr. Systems Engineer position.

Describe your strategy for prioritizing tasks in a high-paced environment. Mention specific methods like using to-do lists, project management tools, and setting deadlines, while relating these methods to the responsibilities of the Sr. Systems Engineer at Visa.

Share an example of an SOP you developed or enhanced, explaining its impact on operational efficiency and adherence to industry standards. Relate this experience to how you would contribute to standardized operating procedures at Visa Technology & Operations LLC.

Outline your approach to incident management, discussing tools and techniques you use for quickly identifying, addressing, and documenting incidents. Relate how these strategies ensure minimal disruption to operations, aligning with ITIL practices.

In your response, connect your skills and career aspirations with Visa's mission and values. Discuss how the company’s innovation in tech and commitment to excellence align with what you seek in your next position, particularly as a Sr. Systems Engineer.