Sr. Systems Engineer - job 21 of 33

As a Sr. Systems Engineer at Visa Technology & Operations LLC, your responsibilities will include providing Infrastructure Operations and Production Support focused on container technologies. You will deploy and manage Docker and Kubernetes, secure the Kubernetes cluster, and collaborate with various teams to ensure seamless system operations. You'll also be involved in vulnerability assessments and adhere to ITIL practices.

To be considered for the Sr. Systems Engineer role at Visa Technology & Operations LLC, candidates should have extensive experience with Docker and Kubernetes, strong skills in container management, and a solid understanding of ITIL practices. Familiarity with security protocols and the ability to explain technical concepts clearly are also essential for success in this role.

The Sr. Systems Engineer plays a critical role in security at Visa Technology & Operations LLC by engaging in the Security Remediation process, conducting vulnerability assessments, and managing patch deployments. They also secure and harden the Kubernetes cluster and contribute to creating monitoring and auditing dashboards to ensure compliance and proactive threat detection.

Yes, the Sr. Systems Engineer position at Visa Technology & Operations LLC is based in Highlands Ranch, CO and includes options for partial telecommuting, allowing for a flexible work-life balance while still being integral to the team.

During the onboarding process at Visa Technology & Operations LLC, the Sr. Systems Engineer will receive training on specific infrastructure applications and best practices, along with an introduction to the ITIL processes followed by the company. New hires will have opportunities to meet team members and integrate into the company culture efficiently.

When discussing your experience with Docker and Kubernetes, focus on specific projects where you implemented these technologies. Describe your roles in container deployment, management, and scaling, and highlight any challenges you faced and how you resolved them.

In preparing your response, emphasize your knowledge of security best practices, including securing the Kubernetes cluster, implementing role-based access controls, using network policies, and conducting regular security audits to identify vulnerabilities.

Outline why ITIL practices are crucial in maintaining a structured approach to IT service management. Discuss how following Incident, Change, Problem, and Release Management processes improves service quality and operational efficiency.

Discuss the use of monitoring tools and dashboards to track performance metrics. Explain techniques like resource allocation adjustments and auto-scaling, and how data analytics can inform decisions for optimization.

Share an example where you successfully communicated complex technical concepts. Emphasize your use of clear language, analogies, and visual presentations to ensure understanding for all team members, regardless of their technical background.

Describe your past roles in incident management, highlighting specific incidents you handled, how you coordinated with teams to mitigate issues, and any improvements you suggested to reduce future incidents.

Discuss the importance of assessing task urgency and impact on business operations. Mention techniques such as the Eisenhower Box to differentiate between what is urgent and important, allowing for effective execution and delegation.

Share a specific improvement initiative you led or contributed to, detailing the process before and after your changes, what steps you took, and the positive outcome it resulted in, like improved efficiency or reduced costs.

Explain the resources and communities you engage with, such as blogs, webinars, or conferences, and how they help you stay informed. Discuss how continuous learning techniques apply to your professional development.

Highlight essential factors like monitoring systems, proactive maintenance, security protocols, timely incident response, and efficient resource management. Stress the importance of collaboration and communication among team members as a cornerstone of success.