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Sr. Systems Engineer, Virtualization/Linux Engineering - job 11 of 17

This position is within the Operations and Infrastructure Organization at Visa. This position requires someone with a passion for Infrastructure, Infrastructure as Code, Automation, root cause investigation and improving infrastructure agility. The candidate is required to have strong analytical abilities, work independently and have strong communication skills and working knowledge of automation tools like Ansible and Chef, monitoring tools like Splunk, BMC Patrol, Grafana, and Linux Operating system, ESX/VCNTR, Docker/Kubernetes/Openshift.

This position requires weekend shift work. The shift coverage can be either 4 days a week for 10 hours each (4x10) or 5 days a week for 8 hours each (5x8). The specific schedule will be determined based on business needs.

Essential Functions:

  • Responsible for the ongoing maintenance, security, and availability of Systems infrastructure based on business requirements and adhering to tight operations, security, and procedural models.
  • Respond to and resolve incident and problem tickets.
  • Must have Strong Knowledge and experience in system monitoring techniques and tools supporting unattended operations
  • Responsible for partnering with the Platform, Engineering and Delivery Teams to deliver seamless infrastructure support for all Visa business lines
  • Responsible for adherence of established ITIL practice.
  • Ability to operate in complex, highly-secure, and highly-available, operations environments and interact with the technology domain experts required to maintain those environments.
  • Provide automation solutions of manual tasks performed by infrastructure support.
  • Work closely with areas across Visa including, Operations, Engineering, Service Product office, and Global Open System Development Lines
  • Ensuring team meets all SLA's and team objectives.
  • Managing large heterogeneous infrastructure involving primarily Linux, and exposure to AIX.
  • Lead and participate in the determination of root causes for service failure and support escalation, using knowledge and experience of VMWare ESX vSphere, Containers, HADOOP, Blade technology (Cisco/HP/Dell), IBM VIO, Linux and AIX, and GPFS.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$105000 / YEARLY (est.)
min
max
$90000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Systems Engineer, Virtualization/Linux Engineering , Visa

Are you passionate about infrastructure and automation? Visa is seeking a Sr. Systems Engineer, Virtualization/Linux Engineering to join our dynamic Operations and Infrastructure Organization in beautiful Highlands Ranch. In this engaging role, you'll work at the heart of our state-of-the-art infrastructure, ensuring its availability, security, and agility. A solid understanding of automation tools such as Ansible and Chef is essential, along with experience in monitoring tools like Splunk, BMC Patrol, and Grafana. This role requires strong analytical skills, a knack for problem-solving, and the ability to communicate effectively with various stakeholders. You’ll collaborate with Platform, Engineering, and Delivery Teams to maintain seamless infrastructure support across all Visa business lines. You'll also have the opportunity to dive deep into system monitoring techniques tailored for unattended operations. Leading the charge on root cause analysis for any service failures, you’ll leverage your expertise with technologies like VMware ESX, Docker, Kubernetes, and Linux to provide innovative automation solutions. Your input will be crucial in helping the team meet service level agreements and operational objectives. This position requires weekend shift work, which can be structured in a 4x10 or 5x8 schedule, and you will benefit from a hybrid working model that allows for both remote and on-site experiences. If you're ready to take your career to the next level at Visa, apply now and help us shape the future of payments!

Frequently Asked Questions (FAQs) for Sr. Systems Engineer, Virtualization/Linux Engineering Role at Visa
What responsibilities does the Sr. Systems Engineer, Virtualization/Linux Engineering at Visa have?

As a Sr. Systems Engineer, Virtualization/Linux Engineering at Visa, you will be responsible for the ongoing maintenance, security, and availability of systems infrastructure, ensuring it aligns with business requirements while following tight operational and security models. You’ll tackle incident and problem tickets, partner with engineering teams, and implement automation solutions to enhance our infrastructure support.

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What qualifications are required for the Sr. Systems Engineer, Virtualization/Linux Engineering role at Visa?

Candidates for the Sr. Systems Engineer, Virtualization/Linux Engineering position at Visa should possess strong analytical abilities and effective communication skills. A solid grasp of automation tools like Ansible and Chef, monitoring tools such as Splunk and Grafana, as well as experience with Linux, ESX, and container technologies like Docker and Kubernetes are essential for success in this role.

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What is the work schedule for the Sr. Systems Engineer, Virtualization/Linux Engineering at Visa?

The Sr. Systems Engineer, Virtualization/Linux Engineering role at Visa requires weekend shift work, which can be arranged in either a 4-day workweek (10 hours each day) or a standard 5-day workweek (8 hours each day), depending on the needs of the business.

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What skills are emphasized for the Sr. Systems Engineer position at Visa?

The Sr. Systems Engineer, Virtualization/Linux Engineering at Visa emphasizes skills in automation, system monitoring techniques, and root cause investigation. Proficiency in technologies related to VMware, Linux, AIX, and container management will help candidates excel in maintaining and improving our infrastructure.

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Is remote work an option for the Sr. Systems Engineer at Visa?

Yes, the Sr. Systems Engineer, Virtualization/Linux Engineering position at Visa offers a hybrid working model, allowing employees to split their time between remote work and the office. Employees are generally expected to spend 50% of their time at the office, depending on business necessities.

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Common Interview Questions for Sr. Systems Engineer, Virtualization/Linux Engineering
Can you describe your experience with automation tools like Ansible and Chef in previous roles?

When answering this question, discuss specific projects where you implemented automation using tools like Ansible or Chef. Highlight the impact of automation on operational efficiency and provide concrete examples of tasks that were streamlined.

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How do you handle incident management and resolution in a high-pressure environment?

Explain your approaches to prioritizing issues, systematic troubleshooting, and documenting incidents for knowledge sharing. Emphasize collaboration with team members and other stakeholders during high-pressure situations.

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What strategies do you employ for monitoring system performance and availability?

Discuss the monitoring tools you are familiar with, how you utilize them for proactive management, and any specific metrics you track to ensure system performance. Share examples of your response to performance deviations and how you implemented solutions.

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Can you give an example of a root cause analysis you've conducted?

Share a detailed scenario where you had to address a service failure. Discuss the methodologies used in your root cause analysis, the collaboration involved, and the long-term solutions you implemented to prevent future issues.

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How do you stay updated on industry trends and new technologies in virtualization and Linux engineering?

Mention relevant resources, like specific websites, forums, training programs, or professional organizations that keep you informed. Explain how you incorporate new knowledge into your work and share it with your team.

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Describe your experience with containerization technologies like Docker and Kubernetes.

Illustrate your hands-on experience with containerization, discussing deployments and management of containers. Talk about the advantages you've leveraged through containerization and any challenges you've overcome.

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What is your approach to ensuring adherence to ITIL best practices in your work?

Share your knowledge of ITIL principles and how you've implemented them in past roles. Discuss processes you have adhered to and the benefits of these practices on service delivery and customer satisfaction.

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How do you prioritize tasks when managing a large heterogeneous infrastructure?

Explain your methodology for task prioritization based on business impact, urgency, and resource availability. Share how you communicate priorities to your team and ensure that objectives align with organizational goals.

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Can you discuss a project where you significantly improved infrastructure agility?

Provide insights into a specific project where your contributions led to enhanced infrastructure agility. Discuss the goals, technologies used, and measurable outcomes that demonstrate the success of your improvements.

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What is your experience with monitoring tools like Splunk and Grafana?

Discuss the specific features of Splunk or Grafana that you've utilized in previous roles, emphasizing the insights gathered from monitoring data. Highlight how this analysis has contributed to system optimization and issue resolution.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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