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Sr. Systems Engineer, Virtualization/Linux Engineering - job 14 of 17

This position is within the Operations and Infrastructure Organization at Visa. This position requires someone with a passion for Infrastructure, Infrastructure as Code, Automation, root cause investigation and improving infrastructure agility. The candidate is required to have strong analytical abilities, work independently and have strong communication skills and working knowledge of automation tools like Ansible and Chef, monitoring tools like Splunk, BMC Patrol, Grafana, and Linux Operating system, ESX/VCNTR, Docker/Kubernetes/Openshift.

This position requires weekend shift work. The shift coverage can be either 4 days a week for 10 hours each (4x10) or 5 days a week for 8 hours each (5x8). The specific schedule will be determined based on business needs.

Essential Functions:

  • Responsible for the ongoing maintenance, security, and availability of Systems infrastructure based on business requirements and adhering to tight operations, security, and procedural models.
  • Respond to and resolve incident and problem tickets.
  • Must have Strong Knowledge and experience in system monitoring techniques and tools supporting unattended operations
  • Responsible for partnering with the Platform, Engineering and Delivery Teams to deliver seamless infrastructure support for all Visa business lines
  • Responsible for adherence of established ITIL practice.
  • Ability to operate in complex, highly-secure, and highly-available, operations environments and interact with the technology domain experts required to maintain those environments.
  • Provide automation solutions of manual tasks performed by infrastructure support.
  • Work closely with areas across Visa including, Operations, Engineering, Service Product office, and Global Open System Development Lines
  • Ensuring team meets all SLA's and team objectives.
  • Managing large heterogeneous infrastructure involving primarily Linux, and exposure to AIX.
  • Lead and participate in the determination of root causes for service failure and support escalation, using knowledge and experience of VMWare ESX vSphere, Containers, HADOOP, Blade technology (Cisco/HP/Dell), IBM VIO, Linux and AIX, and GPFS.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$110000 / YEARLY (est.)
min
max
$90000K
$130000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Systems Engineer, Virtualization/Linux Engineering , Visa

Join Visa as a Sr. Systems Engineer in our vibrant Highlands Ranch team! If you have a knack for Infrastructure, Infrastructure as Code, and Automation, this is the perfect fit for you. Here, we value your strong analytical abilities and your talent for effective communication. We're looking for someone experienced with automation tools like Ansible and Chef, along with monitoring tools such as Splunk and Grafana. Your expertise with Linux, ESX/VCNTR, Docker/Kubernetes, and Openshift will be crucial in ensuring seamless infrastructure support for all our business lines. This hybrid role brings the best of both worlds, allowing you the flexibility of remote work while still engaging with our dynamic office environment. You'll be an integral part of our Operations and Infrastructure team, where you’ll maintain system availability, security, and reliability while managing a large, diverse infrastructure. Your acute problem-solving skills will come into play as you respond to incident tickets and pinpoint root causes of service failures. Join us in our mission to boost infrastructure agility while enjoying a work schedule that can adapt to your needs, with options for either 4x10 or 5x8 shift coverage. With your expertise and our supportive environment, together, we can achieve operational excellence!

Frequently Asked Questions (FAQs) for Sr. Systems Engineer, Virtualization/Linux Engineering Role at Visa
What are the responsibilities of a Sr. Systems Engineer at Visa?

As a Sr. Systems Engineer with Visa, you'll be tasked with maintaining the security, availability, and performance of systems infrastructure, all while adhering to strict operational and procedural guidelines. You'll respond to incident tickets, ensure adherence to ITIL practices, and collaborate closely with Engineering and Delivery Teams to provide top-notch infrastructure support.

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What skills are required for the Sr. Systems Engineer position at Visa?

The ideal candidate for the Sr. Systems Engineer role at Visa should possess strong analytical skills, proficiency in automation tools like Ansible and Chef, and experience with monitoring solutions such as Splunk and Grafana. A deep understanding of Linux operating systems and exposure to virtualization technologies like ESX and Docker is also essential.

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What does the shift schedule look like for the Sr. Systems Engineer role at Visa?

The Sr. Systems Engineer position at Visa offers flexible scheduling options, allowing for either a 4-day work week with 10-hour shifts or a standard 5-day week with 8-hour shifts. The specific schedule will be aligned with business needs, providing a balance of work and personal time.

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Is the Sr. Systems Engineer role at Visa remote-friendly?

Yes, the Sr. Systems Engineer position at Visa is a hybrid role, meaning you can split your time between working remotely and onsite. Employees in this position are typically expected to work in the office 2-3 set days a week to ensure collaborative efforts while enjoying the flexibility of remote work when possible.

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What kind of environment does Visa provide for Sr. Systems Engineers?

At Visa, as a Sr. Systems Engineer, you'll thrive in a complex, highly-secure, and highly-available operational environment. You'll have the opportunity to interact with various technology domain experts and partner with multiple teams across the company, fostering a collaborative and supportive work culture.

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Common Interview Questions for Sr. Systems Engineer, Virtualization/Linux Engineering
What experience do you have with Infrastructure as Code and automation?

When answering this question, highlight your past projects where you've utilized Infrastructure as Code principles using tools like Ansible or Chef. Be specific about how these practices improved your workflow and increased operational efficiency.

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How do you approach troubleshooting in a complex environment?

Emphasize your systematic approach to troubleshooting, detailing the tools and methodologies you use to identify root causes, such as monitoring tools or logs. Provide an example of a past experience where this led to a significant resolution or improvement.

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Can you explain your experience with Linux and monitoring tools?

Discuss your hands-on experience with Linux systems, the types of applications you have run, and how you've used monitoring tools like Splunk or Grafana. Mention any specific instances where you enhanced system performance using these tools.

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How do you ensure your work adheres to ITIL practices?

Speak to your understanding of ITIL principles, sharing specific strategies you apply to align your work with these practices. This may involve documenting processes, engaging in continual service improvement, or participating in change management protocols.

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Describe a challenging incident you resolved in the past.

Provide a well-structured answer that outlines the scenario, your action steps, and the outcomes. Focus on your analytical skills and how they helped you resolve the issue effectively, contributing to improved infrastructure stability.

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What is your experience with virtualization technologies like ESXi or Docker?

Here, emphasize your familiarity with virtualization platforms, citing specific projects or achievements related to ESXi, Docker, or Kubernetes. Discuss how you've leveraged these technologies to optimize infrastructure usage or deployment processes.

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How do you prioritize incidents in a high-pressure environment?

Discuss your methods for assessing the impact and urgency of incidents to prioritize your response effectively. Give examples of how you've successfully managed workload and expectations in a busy tech environment.

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Can you tell us about your approach to automation?

Share specific examples of how you've utilized automation to streamline processes within your previous roles. Mention the tools you used and any measurable improvements that resulted from automation efforts.

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How do you keep up with emerging technologies in virtualization and Linux?

Explain your strategies for continuous learning, such as attending conferences, participating in online courses, or following industry leaders on social media. This showcases your commitment to staying current in a rapidly evolving field.

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What do you consider is the key to successful infrastructure management?

Your answer should reflect an understanding of various components of IT infrastructure management, including teamwork, effective communication, and thorough documentation. Share insights into how you ensure seamless operations while managing complexity.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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