Sr. Systems Engineer - job 20 of 33

As a Sr. Systems Engineer at Visa Technology & Operations LLC, you will be responsible for providing Infrastructure Operations and Production Support for container technologies. This includes performing Docker and Kubernetes deployments, ensuring secure and efficient management of containerized applications, and partnering with Engineering and Delivery Teams for infrastructure support.

To excel as a Sr. Systems Engineer at Visa Technology & Operations LLC, you should have a strong background in container technologies, specifically with Docker and Kubernetes. Experience with ITIL practices and Security Remediation processes, along with excellent communication skills to explain technical concepts, are crucial for this position.

Yes, the Sr. Systems Engineer position at Visa Technology & Operations LLC allows for partial telecommuting. This flexibility gives you the chance to balance your work and personal life while contributing to important infrastructure operations.

In the role of Sr. Systems Engineer at Visa Technology & Operations LLC, you will play a vital role in hardening and securing Kubernetes clusters. This includes implementing monitoring and auditing dashboards and taking part in the Security Remediation process, which focuses on vulnerability assessments and patch management.

ITIL practices are fundamental to the Sr. Systems Engineer role at Visa Technology & Operations LLC. You will need to adhere to established ITIL processes such as Incident, Change, Problem, and Release Management, ensuring effective service delivery and continual improvement in the infrastructure environment.

When answering this question, focus on specific projects where you deployed, managed, or configured applications using Docker and Kubernetes. Share details about the challenges you faced and how you resolved them to demonstrate your expertise.

Highlight strategies you use to harden Kubernetes clusters, such as implementing security policies and using monitoring tools. Mention your experience with vulnerability assessments and how you handle patch management.

Provide examples of successful teamwork and communication in past deployment projects. Emphasize the importance of a collaborative approach, sharing information and resources to ensure seamless deployments.

Discuss your familiarity with ITIL disciplines and elaborate on how you've applied Incident, Change, or Release Management principles in your previous roles. Be ready to give examples of specific situations and outcomes.

Explain your methods for staying informed, such as attending industry conferences, following relevant blogs or forums, participating in online courses, and joining professional networks focusing on container technologies.

Outline a specific challenge you've encountered, the steps you took to address it, and the results. Focus on problem-solving skills and how you adapted to changing circumstances.

Discuss the monitoring tools you have experience with, such as Prometheus, Grafana, or similar platforms. Elaborate on how you've used these tools to enhance the performance and security of applications.

Explain your approach to prioritizing incidents based on their impact on business operations. Describe any tools or methods you use, such as ticketing systems, to track and resolve issues efficiently.

Share your thoughts on the importance of documentation for knowledge sharing, compliance, and future reference. Provide instances where proper documentation aided in successful project handovers or troubleshooting.

Honesty is key here. Discuss how you set boundaries, manage time effectively, and communicate schedules with your team to ensure you're available when needed while also taking care of your personal time.