Sr. Systems Engineer - job 11 of 33

As a Sr. Systems Engineer at Visa Technology & Operations LLC, you will take on key responsibilities such as providing infrastructure operations and production support for container technologies, specifically with Docker and Kubernetes. You will manage deployment, configuration, scaling, and hardening of Kubernetes clusters, while also collaborating with various teams to ensure seamless infrastructure support for all Visa business lines.

To apply for the Sr. Systems Engineer position at Visa Technology & Operations LLC, candidates typically need a strong background in systems engineering with expertise in Docker, Kubernetes, and infrastructure operations. Familiarity with ITIL practices and experience in security remediation processes, such as vulnerability assessment and patch management, are also highly desirable.

Yes, the Sr. Systems Engineer role at Visa Technology & Operations LLC, based in Highlands Ranch, CO, offers opportunities for partial telecommuting, allowing you to meet your work-life balance needs while contributing effectively to the team.

As a Sr. Systems Engineer at Visa Technology & Operations LLC, the on-call responsibility involves being available to support the infrastructure and systems when issues arise, ensuring a swift resolution to maintain operational efficiency. This is an important aspect of ensuring service reliability and system integrity.

Visa Technology & Operations LLC supports professional growth for Sr. Systems Engineers by providing opportunities for ongoing training, access to industry conferences, and participation in collaborative projects that enhance both technical and soft skills, fostering a culture of continuous improvement.

When asked about your experience with Docker and Kubernetes, be specific about projects where you deployed and managed containerized applications. Highlight any challenges you faced and how you overcame them. Discuss your familiarity with orchestration and scaling, and how these technologies contributed to the infrastructure goals in your past roles.

In your answer, outline a systematic approach to securing Kubernetes clusters, including implementing role-based access control, network policies, and regular vulnerability assessments. Discuss how you monitor and log activity, and emphasize the importance of adhering to security best practices and compliance requirements.

Share your direct experience with ITIL practices such as Incident, Change, Problem, and Release Management. Explain how you have successfully implemented these practices in previous roles to enhance service delivery and operational efficiency.

Discuss your strategies for managing on-call duties effectively, such as maintaining clear documentation, leveraging monitoring tools for early detection of issues, and having a solid escalation process in place to ensure that critical issues are resolved swiftly.

Provide a relevant example of collaboration with cross-functional teams. Describe your role, the goals of the project, and how your contributions facilitated communication and cooperation among different departments, leading to a successful outcome.

Be prepared to discuss your experience in conducting vulnerability assessments, identifying potential risks, and applying patches in a timely manner. Include examples of how you prioritized vulnerabilities based on their impact, and the tools you used for tracking and reporting.

Talk about the strategies you use for scaling applications, such as horizontal scaling, utilizing Kubernetes' auto-scaling features, and monitoring resource usage closely to anticipate scaling needs before they impact performance. Highlight successful past implementations.

Provide examples of common issues you encountered, such as network problems, resource constraints, or deployment failures. Explain the troubleshooting steps you took and the solutions implemented, along with any lessons learned from those experiences.

Share the methods you use to keep yourself informed about the latest trends and advancements in container technologies—like following industry blogs, participating in online forums, attending meetups, or taking relevant online courses.

Your answer should reflect an understanding of Visa’s mission and values, as well as how your skills and interests align with the organization’s goals. Mention what excites you about contributing to Visa’s technological initiatives and how you see yourself fitting into the team.