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Staff Software Engineer - Microsoft Dynamics - job 3 of 20

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.     

The Opportunity: 

The candidate will work as part of the Client Services CRM team and will bring proven experience in developing and delivering CRM solutions for the business, resulting in an increase in tangible value. The candidate will design and develop applications on the Microsoft Dynamics 365 (MSD) platform and continuously strive to improve the effectiveness and efficiency of the Client Services business function. The ideal candidate will bring robust experience and expertise in developing technical solutions for the respective business function. This role will participate in various design discussions, create solution design deliverables, develop technologies, and ensure successful delivery of business capabilities.

The Work itself: 

  • Design, and implement solution for our business partners using Microsoft Dynamics 365 (Customer Service Hub).
  • Responsibilities include the creation of conceptual approach, technical analysis, fit-gap assessment, design architecture and solution.
  • Lead, manage and drive the project delivery from the front by liaising with several Tech and Business stakeholders.
  • Define the scope of the project in collaboration with business and IT stakeholders.
  • Monitor the progress of the project and make necessary adjustments to ensure the successful completion of the project.
  • Able to work on multiple initiatives with different/competing timelines and demands.
  • Review the quality of the work completed with the project team on a regular basis to ensure it meets the Visa project and development methodology standards.
  • Promote DevOps, Agile methodology to improve the speed and quality of delivery.
  • Manage and collaborate with product vendors and systems integrators and deliver solutions on time and on budget.
  • Work with enterprise and domain architects as needed to evolve strategies, policies, processes, procedures, blueprints and standards related to CRM platform.
  • Drive for operational excellence to reduce the technical debt and be fully accountable for the end-to-end management of the services you are in charge.
  • Work with limited direction, usually within a complex environment and moving targets to drive delivery of solutions and meet service levels.
  • Responsible for evaluating, guiding and coaching the team reporting to you.
  • Strive for teams' growth and promote a better work life balance.
  • Build a collaborative and conducive environment for the team by adhering to Visa’s Leadership Principles.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Average salary estimate

$125000 / YEARLY (est.)
min
max
$100000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Staff Software Engineer - Microsoft Dynamics, Visa

Are you ready to take your career to the next level? Visa is seeking a talented Staff Software Engineer specializing in Microsoft Dynamics to join our innovative team in Austin. In this role, you will become a vital part of Visa’s Technology Organization, where we are dedicated to transforming commerce through cutting-edge solutions. You'll dive into the world of complex distributed systems, tackling challenges that impact millions around the globe and refining new payment flows. As part of the Client Services CRM team, your mission will be to design and develop powerful applications using Microsoft Dynamics 365, enhancing the efficiency and effectiveness of our services. You will collaborate closely with both tech and business stakeholders, leading project delivery while ensuring high standards of quality and operational excellence. Your diverse responsibilities will include conducting technical analyses, creating architectural frameworks, and managing multiple project timelines. With a focus on DevOps and Agile methodologies, you’ll work to streamline processes and reduce technical debt, fostering a culture of growth within your team. Not only will you be responsible for direct project management, but you'll also find satisfaction in coaching and guiding your team members toward a better work-life balance and professional development. If you're passionate about creating impactful solutions and want to make a difference in the financial technology landscape, why not consider joining Visa as a Staff Software Engineer? This hybrid position offers flexibility while connecting you with a community of forward-thinkers committed to innovation in commerce.

Frequently Asked Questions (FAQs) for Staff Software Engineer - Microsoft Dynamics Role at Visa
What responsibilities does a Staff Software Engineer at Visa focus on when working with Microsoft Dynamics?

As a Staff Software Engineer at Visa, your primary responsibilities will include designing and implementing solutions for business partners using Microsoft Dynamics 365. You'll conduct thorough technical analyses, define project scopes in collaboration with stakeholders, and ensure successful project delivery by managing multiple initiatives. Your role will also focus on promoting DevOps and Agile methodologies to improve delivery quality and speed.

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What qualifications are necessary for the Staff Software Engineer role at Visa?

To qualify for the Staff Software Engineer position at Visa, you should have proven experience in developing and delivering CRM solutions, particularly with Microsoft Dynamics 365. Strong technical expertise, project management skills, and a track record of working within complex environments are crucial. Experience with Agile practices and a collaborative mindset are also important for fostering team growth.

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How does the Staff Software Engineer role contribute to Visa's Technology Organization?

The Staff Software Engineer plays a critical role in Visa's Technology Organization by driving the development of CRM solutions that deliver tangible business value. Your work will directly influence the enhancement of business functions, impacting how Visa interacts with clients and maintains its leadership in commerce solutions. Your role ensures that we meet the evolving needs of our clients efficiently.

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What can I expect from the work environment as a Staff Software Engineer at Visa?

As a Staff Software Engineer at Visa, you will thrive in a hybrid work environment that values collaboration and innovation. You'll work alongside a talented team of professionals in a supportive culture that promotes work-life balance. Regular interactions with diverse stakeholders and project teams will provide dynamic learning opportunities while contributing to a collaborative workspace.

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What is the project delivery process for a Staff Software Engineer at Visa?

The project delivery process for a Staff Software Engineer at Visa involves defining project scopes with business and IT stakeholders, monitoring progress, and making necessary adjustments for successful outcomes. You will work on multiple projects simultaneously, reviewing the quality of deliverables and ensuring adherence to Visa's development standards, ultimately striving for operational excellence.

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Common Interview Questions for Staff Software Engineer - Microsoft Dynamics
Can you describe your experience with Microsoft Dynamics 365?

When answering about your experience with Microsoft Dynamics 365, highlight specific projects where you've designed or developed solutions. Discuss challenges you faced, your approach to overcoming them, and the results achieved. Be prepared to explain technical concepts in a way that can be understood by non-technical stakeholders.

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How do you manage competing project deadlines?

To effectively manage competing project deadlines, discuss your prioritization technique. Mention your ability to assess project scopes and collaborate with both business and IT teams to adjust timelines as necessary. Emphasize your communication skills and how you keep stakeholders informed.

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What steps do you take to ensure high-quality software delivery?

To ensure high-quality software delivery, outline your processes for conducting code reviews, implementing testing strategies, and promoting best practices like DevOps and Agile methodologies. Share an example of a time when your focus on quality led to a successful project outcome.

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Can you explain your role in Agile team practices?

When discussing your role in Agile team practices, talk about your experience in conducting sprint planning, daily stand-ups, and retrospectives. Emphasize your ability to facilitate open communication and adapt plans based on team feedback, resulting in continuous improvement.

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How do you approach solution design and architecture?

In your response, describe your approach to solution design and architecture, highlighting the importance of understanding business requirements and technical constraints. Mention tools or methodologies you use for fit-gap analysis and how you collaborate with stakeholders to finalize designs.

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What experience do you have in project management?

When discussing your project management experience, share specific methodologies you've employed, such as Scrum or Kanban. Highlight your ability to manage timelines and resources and provide an example of a successful project where you had a direct leadership role.

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How do you promote collaboration within your team?

To promote collaboration within your team, explain how you create an open and inclusive environment where all suggestions are valued. Share tools or practices you use to facilitate communication, such as regular check-ins or collaborative platforms, and discuss the positive impact this had on team dynamics.

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Describe a challenging problem you've solved related to CRM systems.

For this question, share a specific example of a complex issue you encountered within CRM systems, the steps you took to analyze it, and the solution you implemented. Discuss what you learned from the experience and how it informed your approach to future problems.

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How do you ensure that you stay updated with advancements in technology?

Discuss your commitment to continuous learning when answering this question. Mention specific resources you rely on, such as industry blogs, online courses, or professional networks. Share a recent technology advancement you've learned about and how you're applying it to your work.

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What leadership qualities do you believe are most important for a Staff Software Engineer?

When addressing leadership qualities, emphasize qualities such as effective communication, empathy, and the ability to inspire others. Share an example of how you exhibited these traits in previous roles and the positive impact this had on your team and project outcomes.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 4, 2025

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