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Staff Software Engineer - Microsoft Dynamics - job 6 of 20

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.     

The Opportunity: 

The candidate will work as part of the Client Services CRM team and will bring proven experience in developing and delivering CRM solutions for the business, resulting in an increase in tangible value. The candidate will design and develop applications on the Microsoft Dynamics 365 (MSD) platform and continuously strive to improve the effectiveness and efficiency of the Client Services business function. The ideal candidate will bring robust experience and expertise in developing technical solutions for the respective business function. This role will participate in various design discussions, create solution design deliverables, develop technologies, and ensure successful delivery of business capabilities.

The Work itself: 

  • Design, and implement solution for our business partners using Microsoft Dynamics 365 (Customer Service Hub).
  • Responsibilities include the creation of conceptual approach, technical analysis, fit-gap assessment, design architecture and solution.
  • Lead, manage and drive the project delivery from the front by liaising with several Tech and Business stakeholders.
  • Define the scope of the project in collaboration with business and IT stakeholders.
  • Monitor the progress of the project and make necessary adjustments to ensure the successful completion of the project.
  • Able to work on multiple initiatives with different/competing timelines and demands.
  • Review the quality of the work completed with the project team on a regular basis to ensure it meets the Visa project and development methodology standards.
  • Promote DevOps, Agile methodology to improve the speed and quality of delivery.
  • Manage and collaborate with product vendors and systems integrators and deliver solutions on time and on budget.
  • Work with enterprise and domain architects as needed to evolve strategies, policies, processes, procedures, blueprints and standards related to CRM platform.
  • Drive for operational excellence to reduce the technical debt and be fully accountable for the end-to-end management of the services you are in charge.
  • Work with limited direction, usually within a complex environment and moving targets to drive delivery of solutions and meet service levels.
  • Responsible for evaluating, guiding and coaching the team reporting to you.
  • Strive for teams' growth and promote a better work life balance.
  • Build a collaborative and conducive environment for the team by adhering to Visa’s Leadership Principles.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Average salary estimate

$140000 / YEARLY (est.)
min
max
$120000K
$160000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Staff Software Engineer - Microsoft Dynamics, Visa

Are you ready to take on a pivotal role as a Staff Software Engineer focusing on Microsoft Dynamics at Visa? Join a dynamic community in Austin where innovation meets the future of commerce. At Visa, we handle sophisticated processing networks that support over 65,000 secure transactions per second. In this role with the Client Services CRM team, you will leverage your proven experience in delivering impactful CRM solutions that enhance business value. You’ll design and develop applications on the Microsoft Dynamics 365 platform, collaborating across teams while driving project deliverables from inception to completion. You’ll engage in extensive design discussions, perform technical analyses, and create architecture designs that align with business needs. Flexibility is key; you will manage multiple projects with competing timelines while advocating for Agile methodologies to ensure high-quality outputs. Your leadership will guide your team toward operational excellence, all while building a positive work environment consistent with Visa's Leadership Principles. This role offers the chance to work within a hybrid setup, giving you the best of both worlds. If you have a passion for crafting solutions that promote efficiency and innovation, your journey with Visa could be transformative!

Frequently Asked Questions (FAQs) for Staff Software Engineer - Microsoft Dynamics Role at Visa
What are the key responsibilities of a Staff Software Engineer - Microsoft Dynamics at Visa?

As a Staff Software Engineer focusing on Microsoft Dynamics at Visa, your key responsibilities include designing and implementing solutions tailored for business partners using Microsoft Dynamics 365, leading project delivery, monitoring progress, and collaborating with tech and business stakeholders. You'll engage in technical analysis, fit-gap assessments, and promote Agile methodologies to enhance the speed and quality of deliverables.

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What skills are required for the Staff Software Engineer position at Visa?

To excel as a Staff Software Engineer - Microsoft Dynamics at Visa, you should possess robust experience in developing CRM solutions, particularly on the Microsoft Dynamics 365 platform. Skills in project management, technical architecture design, and familiarity with DevOps practices are essential, along with a strong ability to communicate effectively with diverse stakeholders.

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How does a Staff Software Engineer contribute to project management at Visa?

The Staff Software Engineer at Visa plays a crucial role in project management by defining project scopes in collaboration with stakeholders, leading initiatives from the front, and ensuring consistent communication. You’ll be responsible for monitoring project progress, adjusting timelines and deliverables as necessary, and coaching team members to drive successful project outcomes.

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What is the team environment like for the Staff Software Engineer role at Visa?

As a Staff Software Engineer - Microsoft Dynamics at Visa, you will be part of a collaborative and innovative team. The environment encourages adherence to Visa’s Leadership Principles, promoting a healthy work-life balance and fostering team growth. You'll be expected to lead with limited direction, ensuring a supportive atmosphere for your team.

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What kind of projects will a Staff Software Engineer - Microsoft Dynamics work on at Visa?

In the Staff Software Engineer role at Visa, you will tackle large-scale projects related to customer service solutions on the Microsoft Dynamics 365 platform. This includes driving the development of new payment flows, improving the efficiency of Client Services functions, and collaborating with various stakeholders to create sustainable technical solutions.

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Common Interview Questions for Staff Software Engineer - Microsoft Dynamics
Can you describe your experience with Microsoft Dynamics 365?

Highlight specific projects where you've designed or implemented solutions using Microsoft Dynamics 365. Discuss challenges faced and how you overcame them, showing both technical expertise and your ability to drive project success.

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How do you approach project management in a software engineering context?

Share your methodology for managing projects, including tools used for tracking progress, how you prioritize tasks, and any Agile practices you integrate into your work. Highlight how you ensure clear communication among diverse teams.

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What strategies do you use to promote team collaboration?

Discuss techniques you employ to foster a collaborative team environment, such as regular check-ins, brainstorming sessions, or leveraging collaborative tools. Emphasize the importance of adhering to leadership principles.

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How do you stay updated with industry trends and technologies?

Explain your methods for continuing education in the field, like attending conferences, participating in webinars, or following relevant thought leaders and publications. This shows your commitment to personal growth and relevance in the field.

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What processes do you follow to ensure high-quality code delivery?

Detail the processes you implement for code reviews, automated testing, and performance assessments. Highlight how you gather feedback from stakeholders to make necessary adjustments before final delivery.

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Can you share an example of a successful project delivery you led?

Focus on a specific project that highlights your leadership skills, technical acumen, and ability to deliver results on time and within budget. Detail the project's goals, your role, and the outcome.

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How do you handle competing priorities in a project?

Illustrate your organizational skills by explaining how you identify and prioritize tasks based on impact and urgency. Discuss any tools or methods you use to maintain focus on project goals amid competing timelines.

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What role does DevOps play in your software development process?

Describe your experience with DevOps methodologies and tools. Explain how you incorporate DevOps practices into your workflow to enhance collaboration between development and operations teams, leading to faster and more reliable deployments.

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How do you ensure your solutions align with business needs?

Discuss your approach to understanding stakeholder requirements, conducting needs assessments, and validating solutions against these needs throughout the development process. This ensures that technical outputs provide real business value.

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What is your approach to mentoring less experienced team members?

Share your philosophy on team development, emphasizing the importance of knowledge sharing, providing constructive feedback, and offering support to help less experienced colleagues grow into their roles effectively.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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