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Staff Software Engineer - Microsoft Dynamics - job 15 of 20

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.     

The Opportunity: 

The candidate will work as part of the Client Services CRM team and will bring proven experience in developing and delivering CRM solutions for the business, resulting in an increase in tangible value. The candidate will design and develop applications on the Microsoft Dynamics 365 (MSD) platform and continuously strive to improve the effectiveness and efficiency of the Client Services business function. The ideal candidate will bring robust experience and expertise in developing technical solutions for the respective business function. This role will participate in various design discussions, create solution design deliverables, develop technologies, and ensure successful delivery of business capabilities.

The Work itself: 

  • Design, and implement solution for our business partners using Microsoft Dynamics 365 (Customer Service Hub).
  • Responsibilities include the creation of conceptual approach, technical analysis, fit-gap assessment, design architecture and solution.
  • Lead, manage and drive the project delivery from the front by liaising with several Tech and Business stakeholders.
  • Define the scope of the project in collaboration with business and IT stakeholders.
  • Monitor the progress of the project and make necessary adjustments to ensure the successful completion of the project.
  • Able to work on multiple initiatives with different/competing timelines and demands.
  • Review the quality of the work completed with the project team on a regular basis to ensure it meets the Visa project and development methodology standards.
  • Promote DevOps, Agile methodology to improve the speed and quality of delivery.
  • Manage and collaborate with product vendors and systems integrators and deliver solutions on time and on budget.
  • Work with enterprise and domain architects as needed to evolve strategies, policies, processes, procedures, blueprints and standards related to CRM platform.
  • Drive for operational excellence to reduce the technical debt and be fully accountable for the end-to-end management of the services you are in charge.
  • Work with limited direction, usually within a complex environment and moving targets to drive delivery of solutions and meet service levels.
  • Responsible for evaluating, guiding and coaching the team reporting to you.
  • Strive for teams' growth and promote a better work life balance.
  • Build a collaborative and conducive environment for the team by adhering to Visa’s Leadership Principles.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Staff Software Engineer - Microsoft Dynamics, Visa

Are you ready to take the next step in your career? Join Visa as a Staff Software Engineer focusing on Microsoft Dynamics, right here in Austin! At Visa, we thrive on a culture of innovation and problem-solving, leading the charge in revolutionizing commerce for billions of people globally. As part of our dynamic Client Services CRM team, you’ll leverage your technical expertise to design and develop meaningful CRM solutions on the Microsoft Dynamics 365 platform. You’ll play a crucial role in enhancing our business operations by delivering applications that help streamline and optimize processes. Your responsibilities include leading discussions to shape solution designs, accurately assessing technical requirements, and steering project deliveries to fruition. With your talent for managing multiple projects with competing priorities, you'll collaborate closely with various stakeholders to define project scopes and ensure successful outcomes. We rely on the nimbleness of DevOps and Agile methodologies to elevate our delivery speed and quality, and your leadership will help foster an environment that encourages team growth and well-being. You’ll undertake the responsibility of guiding your team, maintaining high standards in project execution, and driving operational excellence to minimize technical debt. This hybrid position offers flexibility, and your days in the office will be tailored to support your role effectively. If you’re ready to be a part of something big at Visa, where teamwork meets cutting-edge technology, you’ll find this opportunity highly rewarding.

Frequently Asked Questions (FAQs) for Staff Software Engineer - Microsoft Dynamics Role at Visa
What are the main responsibilities of a Staff Software Engineer at Visa?

As a Staff Software Engineer at Visa focusing on Microsoft Dynamics, your primary responsibilities will include designing and implementing technical solutions that enhance CRM capabilities, leading project deliveries, conducting technical analysis, and collaborating with various stakeholders to define project scopes. You'll also ensure adherence to project methodology standards and drive operational excellence across the services managed.

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What qualifications are required for the Staff Software Engineer position at Visa?

To be successful as a Staff Software Engineer at Visa, candidates should possess robust experience in developing solutions on the Microsoft Dynamics 365 platform, a strong background in managing software projects, and expertise in Agile methodologies. Additional qualifications including a strong analytical mindset, leadership capabilities, and the ability to work in a hybrid and fast-paced environment are essential.

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What technologies will I work with as a Staff Software Engineer at Visa?

In the role of Staff Software Engineer at Visa, you will work primarily with the Microsoft Dynamics 365 platform, focusing on the Customer Service Hub. You will also be engaging in complex distributed systems and utilizing various tools and methodologies to ensure project success.

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How does Visa promote work-life balance for Staff Software Engineers?

Visa actively promotes work-life balance for its Staff Software Engineers by encouraging a collaborative environment, providing flexible work arrangements, and focusing on team growth and well-being. The hybrid nature of the role allows for a blend of in-office and remote work, giving you the flexibility to maintain a fulfilling work-life balance.

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How does the Staff Software Engineering role at Visa contribute to the company's goals?

The Staff Software Engineer role at Visa is pivotal in driving technical advancements in CRM solutions, which in turn enhances business operations and customer experiences. By delivering high-quality solutions on the Microsoft Dynamics platform, you play a critical role in helping Visa maintain its status as a leader in commerce, ultimately contributing to the company’s overarching goals of innovation and customer satisfaction.

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Common Interview Questions for Staff Software Engineer - Microsoft Dynamics
Can you describe your experience with Microsoft Dynamics 365?

When answering this question, focus on specific projects where you used Microsoft Dynamics 365 to deliver solutions. Highlight details like your role in the project, the challenges you faced, and how you overcame them, showcasing your technical expertise and problem-solving skills.

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How do you manage competing project deadlines?

Discuss your strategies for prioritizing tasks and managing your time effectively. You could provide examples of past experiences where you successfully balanced multiple projects, including how you communicated with stakeholders and set realistic expectations.

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What methodologies do you employ in software development?

Be prepared to speak about your experience with Agile and DevOps methodologies, emphasizing how you have implemented these practices in previous roles to enhance collaboration and project outcomes. Examples of how these methodologies improved delivery times would be beneficial.

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How do you ensure the quality of your code?

Answer by detailing your preferred practices for code quality assurance, such as code reviews, automated testing, and consistent documentation. You could also mention tools and techniques you have used to maintain high coding standards.

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Describe a time when you had to collaborate with cross-functional teams.

Share a specific instance where your collaboration with other teams (like business analysts or project managers) led to a successful outcome. Highlight your communication skills and your ability to integrate diverse perspectives.

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What is your approach to mentoring junior developers?

Highlight your understanding of the importance of mentorship in fostering team growth. Discuss your techniques for coaching juniors, such as conducting regular one-on-one sessions, providing constructive feedback, and facilitating knowledge-sharing opportunities.

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How do you stay updated with the latest technologies?

Mention specific resources you use to keep abreast of technological advancements, such as online courses, industry publications, or tech meetups. Being proactive about continuous learning shows your dedication to staying relevant in the field.

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Explain a technical problem you solved and the impact of your solution.

Provide a detailed example of a technical challenge you faced, outlining the steps you took to analyze and resolve the issue, and the quantifiable results of your solution, like improved performance metrics or user satisfaction.

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What role do you think a Staff Software Engineer plays in project delivery?

Discuss the importance of leadership and technical guidance in project success. Highlight how a Staff Software Engineer drives project vision, ensures quality delivery, and fosters team collaboration, which aligns with company objectives.

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Can you talk about your experience with Agile project management?

Discuss your familiarity with Agile principles and practices, including any specific roles you have held in Agile teams, your contributions to sprint planning, and how you adapted to changes throughout development cycles.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

11686 jobs
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Full-time, hybrid
DATE POSTED
April 3, 2025

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