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Visa is seeking a dynamic and motivated Staff Software Engineer to join our Post-Purchase Solutions platform within the Value Added Services PD Organization. As a key member of our team, you will play an integral role in helping merchants proactively mitigate and resolve disputes, enhancing the efficiency of their transaction management systems.

In this role, you will be responsible for developing innovative solutions to prevent disputes, quickly resolve issues when they arise, and help merchants defend against chargebacks. You will also work with advanced AI/ML technologies to deliver predictive insights and recommendation systems that drive smarter decision-making for merchants.

Essential Functions:

Platform Development: Develop and maintain scalable, high-performance software for the Post-Purchase Solutions platform, supporting four key products.
Dispute Management: Build solutions to help merchants prevent disputes, quickly resolve them, and provide defense strategies against chargebacks, with an emphasis on proactive dispute resolution.
AI/ML Integration: Contribute to the development of AI/ML features such as predictive scoring for dispute probability and merchant success, as well as AI-driven workflow management for dispute resolution.
Collaboration & Leadership: Work closely with cross-functional teams, including product managers, data scientists, and engineers, to build new products, enhance existing offerings, and support the growth of the platform.
Agile Methodology: Work in an Agile environment following SAFe methodology and Scrum framework, participating in two-week sprints with a globally distributed team.
Shared Services: Contribute to the development of underlying shared services such as user management, workflow management, and onboarding.
Continuous Improvement: Drive improvements in code quality, performance, and scalability, ensuring alignment with Visa’s best practices and SDLC standards.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

NOTE: This role does not support relocation

Average salary estimate

$135000 / YEARLY (est.)

min

max

$120000K

$150000K

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What You Should Know About Staff Software Engineer, Visa

Visa is searching for a passionate Staff Software Engineer to join their incredible Post-Purchase Solutions platform within the Value Added Services PD Organization in the vibrant city of Austin. In this exciting role, you'll have the chance to be at the forefront of technology that helps merchants mitigate and resolve disputes through innovative transaction management systems. Your main responsibilities will involve developing high-performance software that supports various key products designed to prevent disputes and enhance resolution strategies for chargebacks. You will leverage cutting-edge AI and machine learning technologies to create predictive insights and recommendation systems that empower merchants to make smarter decisions. Collaboration will be key as you work alongside product managers, data scientists, and other engineers, joining forces to build new products and enhance existing ones. Agility is in our DNA, so you'll participate in Agile sprints and utilize methodologies like SAFe and Scrum. Moreover, your contributions to shared services and continuous improvement will ensure our systems not only meet but exceed Visa’s standards for quality and performance. The position offers the flexibility of a hybrid work arrangement, where you'll spend 2-3 days a week in the office, fostering dynamic teamwork while also enjoying the comfort of remote work. Join us at Visa where your expertise as a Staff Software Engineer will help shape the future of financial technology.

Frequently Asked Questions (FAQs) for Staff Software Engineer Role at Visa

What are the primary responsibilities of a Staff Software Engineer at Visa?

As a Staff Software Engineer at Visa, your primary responsibilities will include developing and maintaining scalable software for the Post-Purchase Solutions platform, building innovative dispute management solutions, and integrating AI/ML features to enhance the decision-making processes for merchants. You'll also collaborate closely with cross-functional teams and adhere to Agile methodologies.