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Systems Administrator - job 2 of 2

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Essential Functions:
•Provide Systems Administration to core Corporate IT Server Platforms, Network and Application.
•Support the development and incorporation of best practices and approaches into the company´s processes and methodologies.
•Participate in determination of root cause/solution analysis for service failure and support escalation.
•Perform a system/server security remediation and ensure that the system and application are on up to date patch levels and conform to the security standard.
•Operate in complex, highly secure, and highly available, operations environments and interact with the technology domain experts required to maintain those environments.
•Demonstrate a commitment to customer service, pro-active review of processes and procedures to continually enhance service quality, service delivery and support.
•The candidate will be heavily involved in ensuring the team meets all SLA's and team objectives.
•Must have a strong commitment to execution, follow through and timely communication.
•Execute decisive action to preserve and maintain service availability, performance, integrity, capacity and security.
•Monitor incident queues, troubleshoot issues and lead conference calls with other groups to mitigate impacts.
•Collaborate with Engineering teams across various platforms (Windows, UNIX/Linux, Network, Storage, Database and Middleware) to translate application requirements into system requirements.
•Good problem-solving skills with focus on troubleshooting issues in complex production environments
•Willing to learn new technologies and software, thinking out of the box, questioning the norm and innovative.
•Will be expected to work on-call rotation.
•Proficient in using tools for system and network monitoring
•Good written and verbal communication skills.
•Able to multitask and make decisions based on technical knowledge.
•Experience working with offshore and globally distributed teams.

 

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications
2+ years of relevant work experience and a Bachelors degree, OR 5+ years of relevant work experience

Preferred Qualifications
3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
•Minimum CCNP or similar vendor certification required.
•Experience and In-depth knowledge with Network and Windows system administration activities
•Experience Installing, configuring, and patching Windows Server operating systems on physical and virtual servers.
•Implementing and maintaining system security policies
•Performing backups and disaster recovery procedures
•Advanced understanding of Cisco routing and switching
•Expert level knowledge of switching and routing protocols (BGP, OSPF, LACP, Spanning Tree)
•Advanced level knowledge of Cisco VPN networking (Firepower, ASA, IPSEC)
•Broad knowledge of TCP/IP, MPLS, WAN, LAN and WLC based wireless networking
•Working knowledge of SASE solutions
•Working knowledge of Arista switching
•Knowledge of SD-WAN technologies, ideally Silver Peak.
•Working knowledge of Cloud, Azure and Hybrid computing
•Knowledge automation tools, ideally SolarWinds and Catalyst Center.
•Experience creating low-level network design documentation including detailed Visio diagrams.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Average salary estimate

$32500 / YEARLY (est.)
min
max
$25000K
$40000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Systems Administrator, Visa

If you're looking to join a dynamic and impactful team, Visa in Pasay City, Philippines, is on the hunt for a talented Systems Administrator. This role is pivotal in providing top-notch systems administration to Visa's core Corporate IT Server Platforms, Networks, and Applications. As part of your daily routine, you'll be hands-on in supporting the implementation of best practices and ensuring that our platforms meet the highest standards of security and availability. From troubleshooting service failures to operating in complex and secure environments, you'll play a critical role in maintaining the integrity and performance of Visa's groundbreaking payment systems. You’ll also get to work alongside diverse engineering teams across various platforms including Windows, UNIX/Linux, and database environments, collaborating and innovating every step of the way. Your commitment to customer service and proactive approach to enhancing service delivery will shine through as you monitor incident queues and engage in technical discussions. If you’re excited about the prospect of learning new technologies, solving complex problems, and ensuring service availability, Visa is the place for you to thrive and make a difference.

Frequently Asked Questions (FAQs) for Systems Administrator Role at Visa
What are the responsibilities of a Systems Administrator at Visa?

A Systems Administrator at Visa plays a crucial role in managing core Corporate IT Server Platforms and Networks. Responsibilities include system security remediation, performing root cause analysis for service failures, and ensuring that applications are patched and secure. You will be interacting with various engineering teams to translate application requirements into system mandates and will ensure that Visa's services maintain high availability and performance standards.

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What qualifications are needed for the Systems Administrator position at Visa?

To qualify for the Systems Administrator role at Visa, candidates should have at least 2 years of relevant work experience paired with a Bachelor's degree, or 5 years of relevant experience without a degree. Preferred qualifications include 3+ years of experience with a Bachelor's degree or advanced degrees, as well as certifications like CCNP. Familiarity with Windows Server administration, network configuration, and security policies is also essential.

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What skills are important for a Systems Administrator at Visa?

Key skills for a Systems Administrator at Visa include strong problem-solving abilities, expertise in network and system administration, and advanced knowledge of Cisco routing and switching protocols. Proficiency in tools for system and network monitoring, an understanding of cloud computing, and effective communication skills to collaborate with teams are also critical components for this role.

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What is the work environment like for a Systems Administrator at Visa?

The work environment for a Systems Administrator at Visa is hybrid, allowing for flexibility between remote and in-office work depending on the direction of your Hiring Manager. You will operate in complex, highly secure operations environments, and engage with globally distributed teams, making it a vibrant and collaborative space.

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Is prior experience with security and backup procedures required for the Systems Administrator position at Visa?

Yes, prior experience with security policies, backups, and disaster recovery procedures is a fundamental requirement for the Systems Administrator position at Visa. This experience is crucial to maintaining the integrity and availability of Visa's critical systems and needs to be demonstrated through relevant work experience.

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Common Interview Questions for Systems Administrator
Can you describe your experience with Windows Server administration?

In responding to this question, showcase specific instances where you installed, configured, or patched Windows Server operating systems. Detail any challenges faced and how you overcame them to ensure system security and performance.

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How do you approach troubleshooting in a complex production environment?

To effectively answer this question, discuss your methodology for identifying and diagnosing issues. Mention tools you utilize for monitoring and how you collaborate with other teams to diagnose and resolve problems efficiently.

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What security standards do you follow when managing system architectures?

In your response, refer to specific security standards and frameworks you adhere to while managing systems. Highlight any previous experience in implementing security policies and the importance of remaining up to date with patches.

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What networking protocols are you most comfortable with?

Discuss your experience with key networking protocols such as BGP, OSPF, and LACP. Praise your familiarity with Cisco products and highlight specific projects where you applied this knowledge.

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Describe a time when you had to work on-call and manage an unexpected incident.

Use this question to share a specific instance. Detail the incident, how you quickly assessed the situation, the steps you took to mitigate the impact, and any successful resolutions that came from your actions.

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How do you ensure continuous improvement in your processes?

Talk about your proactive approach to reviewing existing processes, incorporating feedback, and how you leverage best practices in your role as a Systems Administrator to continually enhance service delivery.

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Can you explain your experience with backup and disaster recovery procedures?

Respond by highlighting your involvement in developing and executing backup plans and disaster recovery strategies. Provide examples of successful implementations that protected data and minimized downtime.

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How do you stay current with emerging technologies relevant to system administration?

Share your methods for continuous learning, such as participating in relevant certifications, attending industry conferences, or engaging with online communities and resources that help you keep up with the latest technologies.

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What tools do you prefer for system and network monitoring?

Mention the specific tools you’ve used, such as SolarWinds or any automation tools, and discuss why you find them effective. Elaborate on how these tools have aided your workflows in monitoring and reporting system performance.

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What do you think is the most challenging aspect of being a Systems Administrator?

Reflect on the challenges of managing complex systems, ensuring security, and maintaining uptime. Emphasize your strategies for overcoming these challenges and maintaining a focus on service quality and customer satisfaction.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 9, 2025

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