# QUEM SOMOS
A F1RST é o futuro e sua carreira está aqui! Nossa cultura é baseada em “Pessoas, Inovação e Resultados”. ☝️
Fazemos parte do maior banco Internacional do Brasil, um dos maiores bancos do mundo. Promovendo serviços e experiências para os mais de 60 milhões de clientes de todo o ecossistema Santander.
Venha fazer parte do time que tem como propósito apoiar as pessoas e fazer os negócios prosperarem. 🚀
Somos apaixonados por tecnologia. Somos F1RST Digital Services.
Siga o nosso LinkedIn e fique por dentro de todas as novidades: https://www.linkedin.com/company/f1rstdigitalservices
Temos uma vaga para você se tornar Especialista I.
Aqui, seu papel será:
Atuar como Gerente de Operações e Monitoramento e ser responsável pela transformação da área de Operações de TI. Sua principal missão será garantir a qualidade e disponibilidade dos serviços bancários críticos, cumprimento do SLA por meio da operação e monitoração contínua dos sistemas críticos e não críticos. Atuará na gestão e tratativa de alertas, seguindo as KPIs estabelecidas, além de protagonizar a implantação de novas ferramentas de monitoração e automação, promovendo a evolução da área.
Será responsável por:
Habilidades Técnicas e Funcionais
Requisitos
Este profissional será fundamental para a modernização da operação de TI, garantindo alta disponibilidade e eficiência operacional, reduzindo incidentes e promovendo uma cultura de automação e inovação contínua.
Local de Trabalho:
NOC – Rua Giuseppe Máximo Scolfaro, 1860 - Campinas – SP
➡️ Auxílio refeição;
➡️ Convênio médico;
➡️ Convênio Odontológico: Plano básico e intermediário;
➡️ Vale Transporte;
➡️ Flex Férias: 24 dias úteis de férias podendo ser divididos em até 6 vezes, e a cada 2 meses trabalhados você já pode aproveitar 4 dias úteis;
➡️ DayOff Aniversário;
➡️ Parceiros de academia: Totalpass, Wellhub;
➡️ Flex Working: Modelo de trabalho híbrido: 2 dias Home Office e 3 dias presenciais;
➡️ Plataformas de treinamento com mais de 100 mil cursos;
➡️ Linhas de carreira para o seu desenvolvimento profissional;
➡️ Flex Learning: Incentivo para estudos exclusivo a funcionários com Alta Performance;
➡️ Auxílio Creche;
➡️ Programa Nascer e Licença Paternidade estendida.
➡️ F1RST Digital Services | LinkedIn
#LI-DNI
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Are you ready to kickstart your career as an IT Analyst I at F1RST Digital Services in Campinas? Here at F1RST, we're all about people, innovation, and results. As part of one of the largest international banks in Brazil, we’re dedicated to creating exceptional experiences for over 60 million clients within the Santander ecosystem. In this exciting role, you’ll be diving deep into the world of IT operations and monitoring. Your primary mission will be ensuring the top-notch quality and availability of critical banking services while managing alerts and incidents effectively. You’ll be involved in transforming the IT operations area by implementing new monitoring and automation tools that enhance efficiency. If you love tackling challenges like managing incidents and analyzing the impacts of alerts, this is the job for you! You’ll utilize tools like Ansible, Dynatrace, and Grafana to automate processes and create insightful dashboards. With a focus on governance, you’ll ensure our operations comply with ITIL and COBIT frameworks. Plus, your commitment will contribute to our 24/7 operational success, helping us lead in the digital services market. Join us and be a part of a team that’s on the cutting edge of technology in the financial industry. We can’t wait to see how you’ll make an impact with us!
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