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Systems Engineer - Kubernetes - job 3 of 3

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

As a member of the Infrastructure Reliability Engineering team, you are responsible for applying skills and exercising knowledge to perform specified support functions. As part of the team -You will support critical applications and ensure the stability of services by performing dedicated maintenance activities. You engage in automation activities, perform root cause analysis (RCA), upgrades, life cycle management and security remediation. Knowledge of production support process including incident/change/problem management, call triaging, and critical issue resolution procedures. 

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:

  • Infrastructure Operations and Production Support of container technologies and orchestration platforms ( Kubernetes)

  • Docker/Kubernetes deployment, configuration, scaling, and management of containerized applications.

  • Hardening, securing the Kubernetes cluster with monitoring and auditing dashboards

  • Strong technical analytical and troubleshooting skills and possess an ability to explain technical concepts and provide guidance to staff.

  • Proficient to expert scripting and automation skills converting manual and maintenance functions into fully orchestrated automation.

  • Must have Strong Knowledge & experience in system monitoring techniques and tools supporting unattended operations.

  • Ability to operate in complex, highly secure, and highly available, operations environments and interact with the technology domain experts required to maintain those environments.

  • Excellent communication & interpersonal skills. Coaching other members of the support team, sharing technical and customer knowledge in a helpful and timely fashion

  • Responsible for partnering with the Platform, Engineering and Delivery Teams to deliver seamless infrastructure support for all Visa business lines.

  • Security Remediation process (vulnerability assessment and patch management)

  • Contribute to standardize and document operational procedures.

  • Responsible for adherence of established ITIL practice such as Incident, Change, Problem and Release Management

  • Be scheduled On-Call  to support the infrastructure and our systems.

  • Need to work on shift days ( Sunday to Thursday from 10:00AM to 7:00PM local time.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

 

Qualifications

Basic Qualifications:
•Bachelor's degree in engineering, or Computer Science, Information Systems,
or related field
•Minimum Four (4) years of directly related experience.

Preferred Qualifications:
•Minimum 3 years of hands-on experience with On-Prem container
Infrastructure – Mirantis Kubernetes-MKE, OpenShift Kubernetes preferred.
•1 years of Linux Systems Administration skills
•2 years of Scripting experience (Shell, Python, Ansible, Terraform and YAML
packages)
•Experience with configuration management tools (Chef, Ansible, terraform etc.)
is must.
•Working with tools surrounding the Kubernetes ecosystem such as helm,
kubeadm, CSI, Calico CNI etc.
•Experience with CI/CD or GitOps pipeline Architecture (i.e., ArgoCD, Code
Fresh)
•Knowledge in infrastructure technologies such as HP and DELL hardware
(Rack servers)
•Working knowledge of monitoring and logging tools: Prometheus, Graphana,
Fluentbit ,Netcool, Splunk, Humio
•Working knowledge in Service now
•Working Knowledge in Microservices based applications traffic routing (i.e.,
Istio ServiceMesh )
•Deep understanding of networking concepts

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Average salary estimate

$60000 / YEARLY (est.)
min
max
$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Systems Engineer - Kubernetes, Visa

As a Systems Engineer - Kubernetes at Visa in Warsaw, Poland, you’ll be joining an innovative team that’s redefining the global payments landscape. Your role will encompass the management and optimization of our container-based technologies, ensuring that our services remain stable and secure. You’ll be diving into infrastructure operations, engaging with Kubernetes deployments, and taking on the exciting challenge of automating various maintenance functions. Your technical skills will not just be put to the test; they’ll also shine through as you conduct root cause analysis and security remediation to support our critical applications. Visa is dedicated to uplifting everyone, everywhere, and your contributions will directly impact our mission. You’ll need strong communication and analytical skills to coach team members and share your technical know-how while collaborating closely with engineering teams. A solid background in system monitoring and deployment strategies will be essential as you tackle complex and secure operational environments. In this hybrid role, flexibility in your schedule is key, and you’ll be on-call to ensure our infrastructure runs smoothly. So, if you’re a passionate engineer ready to make a real impact at one of the world's leading financial technology companies, then we’d love to see how you can contribute to our vision at Visa!

Frequently Asked Questions (FAQs) for Systems Engineer - Kubernetes Role at Visa
What are the core responsibilities of a Systems Engineer - Kubernetes at Visa?

As a Systems Engineer - Kubernetes at Visa, your core responsibilities will include managing container technologies, specifically through Kubernetes. You'll be supporting critical applications, performing maintenance activities, conducting root cause analysis, and ensuring the security of the Kubernetes cluster. This role also involves automation tasks, incident management, and working closely with other teams to maintain a stable infrastructure.

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What are the qualifications required for the Systems Engineer - Kubernetes position at Visa?

To qualify for the Systems Engineer - Kubernetes position at Visa, candidates should have a Bachelor's degree in engineering, Computer Science, or a related field. A minimum of four years of directly related experience is required, with at least three years in hands-on on-prem container infrastructure. Proficiency in scripting languages and knowledge of configuration management tools are also necessary for success in this role.

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What skills are essential for a Systems Engineer - Kubernetes at Visa?

Essential skills for a Systems Engineer - Kubernetes at Visa include strong analytical and troubleshooting abilities, proficiency in scripting and automation, as well as knowledge of monitoring tools related to Kubernetes. Additionally, excellent communication and coaching skills are vital for collaborating with team members and delivering effective infrastructure support.

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How does the role of Systems Engineer - Kubernetes at Visa contribute to the company’s mission?

The Systems Engineer - Kubernetes at Visa plays a crucial role in ensuring the reliability and security of technology that powers global transactions. By maintaining and optimizing the Kubernetes environments, you directly support Visa’s mission to provide secure, innovative, and reliable payment solutions to uplift communities everywhere.

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What is the working schedule for a Systems Engineer - Kubernetes at Visa?

The working schedule for a Systems Engineer - Kubernetes at Visa involves shift days from Sunday to Thursday, working from 10:00 AM to 7:00 PM local time. This is a hybrid position where the exact days spent in the office will be confirmed by your hiring manager.

Join Rise to see the full answer
Common Interview Questions for Systems Engineer - Kubernetes
Can you explain your experience with Docker and Kubernetes?

Absolutely! In your response, highlight specific projects where you implemented Docker for containerization and managed Kubernetes clusters. Discuss the challenges you faced, how you resolved them, and the impact of your work on the projects.

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What are some best practices for securing a Kubernetes cluster?

When answering this, mention practices like RBAC for access control, network policies for limiting traffic between pods, and regular updates for vulnerability management. Explain how these practices contribute to the overall security of the applications running in Kubernetes.

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How do you troubleshoot issues in a Kubernetes environment?

Detail your approach, starting from monitoring logs for error messages, using tools like kubectl to inspect pod states, and analyzing resource utilization. Providing a systematic approach shows your problem-solving skills and familiarity with troubleshooting best practices.

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Describe your experience with CI/CD pipelines in Kubernetes.

Share your familiarity with CI/CD tools such as ArgoCD or Jenkins. Discuss how you've set up automated deployment workflows, implemented testing stages, and ensured reliability and speed in delivering applications through the pipeline.

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What scripting languages are you proficient in, and how have you used them?

Discuss your proficiency in scripting languages like Python or Shell. Provide examples where you automated routine tasks, improved deployment processes, or integrated tools, showcasing the value your scripting skills brought to the team.

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How do you manage scaling applications in Kubernetes?

Explain strategies for scaling, such as using horizontal pod autoscaling based on metrics or configuring cluster autoscalers. You could also mention your experience in adjusting resource requests and limits to optimize performance.

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What monitoring tools have you utilized in Kubernetes environments?

Mention specific tools like Prometheus or Grafana that you've used for monitoring Kubernetes environments. Discuss your experience with configuring alerts, visualizing metrics, and ensuring system health through proactive monitoring.

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Could you explain a complex project involving Kubernetes that you managed?

Detail a specific project that highlights your capabilities. Talk about the objectives, what tools and technologies you used, any challenges faced, and the outcome. This emphasizes your hands-on experience and project management skills.

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How do you ensure compliance with ITIL practices in your work?

Discuss your experience with ITIL practices related to incident, change, and problem management. Provide examples of how you’ve adhered to these processes in your previous roles to maintain consistent service quality.

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What role do you believe communication plays in a Systems Engineer position?

Emphasize the importance of clear communication in collaborating with team members, facilitating knowledge sharing, and effectively conveying technical concepts to non-technical stakeholders. Share personal experiences that highlight your communication skills.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 8, 2025

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