Technical Program Manager - job 12 of 22

As a Technical Program Manager at Visa U.S.A. Inc, you will be responsible for the management of large-scale technology initiatives. This includes collaborating with cross-functional teams to drive key program activities, managing risks and issues, tracking program budgets, and providing updates to executive leadership. Your role will also involve overseeing project leads and supporting strategic initiatives that enhance global expansion and new site development.

To be considered for the Technical Program Manager role at Visa U.S.A. Inc, you should have a Bachelor’s degree in Computer Science, Computer Engineering, or a related field, along with 5 years of progressive experience in a technology-related occupation. Alternatively, candidates with a Master’s degree in the same fields and 2 years of relevant experience are also encouraged to apply.

Yes, Visa U.S.A. Inc allows for partial telecommuting for the Technical Program Manager position. This flexibility is intended to help employees maintain a healthy work-life balance while managing complex technology initiatives.

A Technical Program Manager at Visa U.S.A. Inc can expect to work on a variety of impactful projects, including system integrations, workforce transformations, and mergers and acquisitions. These initiatives often have significant consequences for both clients and employees, making this a highly rewarding role.

At Visa U.S.A. Inc, career growth is a priority. The company supports professional development through mentorship programs, access to training resources, and opportunities to lead cross-functional teams on strategic initiatives. This environment fosters continuous learning and growth for all employees.

When answering this question, focus on specific details of the project, your role, the challenges you faced, and how you successfully led the team to achieve the project's goals. Provide concrete examples of your management strategies and impact on the final outcome.

Discuss your proactive approach to identifying potential risks, assessing their impact, and developing mitigation strategies. Explain how you communicate these risks to stakeholders and keep the project on track despite challenges.

Utilize examples of communication tools and strategies you’ve implemented in previous roles. Emphasize how you foster an open dialogue among team members and ensure everyone is aligned on project objectives and updates.

Your answer should highlight your ability to evaluate tasks based on urgency and importance, as well as how you involve team members in the priority-setting process. Discuss any tools that help you manage and track progress.

Describe your approach to creating a communication plan that includes regular updates, meetings, and reports. Emphasize the importance of transparency and responsiveness in stakeholder engagement.

Share a specific experience where you encountered unexpected challenges. Detail how you reassessed the situation, adapted your plans, and collaborated with your team to achieve a resolution.

For this question, mention skills such as leadership, communication, problem-solving, and project management. Provide examples of how you’ve leveraged these skills effectively in your past roles.

Discuss mentoring, coaching, and providing opportunities for team members to take on leadership roles in initiatives they’re passionate about. Share how this approach boosts team morale and performance.

Talk about your experience in managing program budgets, creating forecasts, and ensuring financial accountability. Provide examples of how you’ve successfully adhered to budget constraints while achieving project goals.

Explain your methods for establishing quality standards at the project outset, monitoring project progress, and at the end, gathering feedback for continuous improvement. Share any relevant examples to illustrate your commitment to quality outcomes.