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VU PMO Program Analyst - job 18 of 19

Job Description

Join Visa University and play a key role in ensuring employees at Visa are equipped with the necessary skills and knowledge to excel in their roles.  You will be responsible for project operations activities and troubleshooting to keep projects moving forward, as well as light project management, to successfully launch new learning experiences for employees.  This role will allow you to be collaborative, analytical, detail-oriented, and impactful. 

Visa University is a team of experts in our respective disciplines, but more importantly, we strive to harness our collective expertise in the most effective way for the benefit of learners. We combine rigor, data and subject matter expertise with intuition and common sense of what will be most effective for the business. We like to prototype, launch and evaluate. We are comfortable learning from our mistakes. 

Key Responsibilities:  

With guidance from Performance Consultants/Product Owners, Program Managers and the PMO Sr. Mgr. supporting Enterprise Learning, you will: 

  • Support Performance Consultants/Product Owners and Program Managers with planned and ad-hoc training coordination tasks to keep projects moving forward, e.g., identifying attendees, creating Event Level courses in the Learning Management System (LMS), and managing and troubleshooting the day-to-day details of key training programs 
  • Manage project milestone activities proactively – perform light project management as needed 
  • Plan for a logistics-heavy project activity, like coordinating schedules, access, and content readiness for an activity like launching a communication to a senior level audience 
  • Analyze data in Excel and build slides to share compelling stories through data 
  • Perform reporting-related activities to communicate information about program attendance and impact, leveraging dashboards and other methods 
  • Partner with team members to complete tasks as well as commit to and execute your own deliverables 
  • Keep all parts of a training program organized and running according to plan.  This includes tracking and documenting activities, coordinating with activity owners, keeping everyone informed, and helping out where needed. 
  • Support the development of a global schedule and address any issues with timelines or resource collisions  
  • Help onboard and manage vendors, as needed, for select learning experiences 
  • Collaborate with your PMO team members and share your experiences to continually grow the PMO toolbox (best practices, templates, checklists, tools, etc.) and improve processes 

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$80000 / YEARLY (est.)
min
max
$70000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About VU PMO Program Analyst, Visa

Join Visa University in Foster City as a VU PMO Program Analyst and play an essential role in empowering employees to thrive in their careers. In this position, you'll dive into project operations and light project management to ensure the successful rollout of engaging learning experiences. Imagine being part of a dynamic team of experts where collaboration and analytical thinking are key components of your success. As a VU PMO Program Analyst, you'll help troubleshoot project stumbling blocks and manage the organizing logistics necessary for impactful training programs. Your duties will include working closely with Performance Consultants, Program Managers, and the PMO Senior Manager to support various training initiatives. From setting up training in the Learning Management System (LMS) to analyzing data in Excel that tells a compelling story, each day will present unique challenges and opportunities for growth. You'll coordinate schedules, manage project milestones, and ensure every detail is accounted for while keeping the training running smoothly. In this hybrid position, you'll balance time in the office and tasks from home, working closely with your team to develop best practices and improve processes. If you're detail-oriented, proactive, and passionate about facilitating learning experiences, the VU PMO Program Analyst position at Visa University is a fantastic opportunity for your career. Get ready to make a notable impact and support a culture that values continuous improvement and lifelong learning!

Frequently Asked Questions (FAQs) for VU PMO Program Analyst Role at Visa
What are the responsibilities of the VU PMO Program Analyst at Visa University?

The VU PMO Program Analyst at Visa University is responsible for supporting training coordination tasks, managing project milestone activities, and ensuring logistics for training programs are effectively organized. This role requires collaboration with various team members to identify attendees, create courses in the Learning Management System, and analyze data to communicate program impact.

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What qualifications are needed to become a VU PMO Program Analyst at Visa University?

To become a VU PMO Program Analyst at Visa University, candidates typically need a mix of project management skills, data analysis abilities, and a collaborative spirit. Experience with training coordination and familiarity with Excel for data reporting are essential, along with strong organizational and communication skills to manage multiple aspects of training programs.

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What skills are essential for success as a VU PMO Program Analyst at Visa University?

Success as a VU PMO Program Analyst at Visa University hinges on analytical thinking, attention to detail, and the ability to manage logistics-heavy projects. Effective communication and collaboration skills are crucial for working with team members and ensuring training programs run smoothly. A passion for learning and adaptability in the face of challenges are also valuable traits.

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What does a typical day look like for a VU PMO Program Analyst at Visa University?

A typical day for a VU PMO Program Analyst at Visa University involves coordinating training activities, troubleshooting project details, performing light project management tasks, and analyzing data to communicate insights. This role requires juggling multiple responsibilities, from managing logistical planning to collaborating with team members to enhance training experiences.

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Is the VU PMO Program Analyst position at Visa University remote or in-office?

The VU PMO Program Analyst position at Visa University is a hybrid role, which means candidates will be expected to balance time in the office with remote work. The specific expectation regarding days in the office will be confirmed by the hiring manager.

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Common Interview Questions for VU PMO Program Analyst
How do you approach project management as a VU PMO Program Analyst?

When approaching project management as a VU PMO Program Analyst, it's essential to organize tasks, establish clear timelines, and remain proactive in identifying potential obstacles. Using tools like Gantt charts or project management software can help visualize project milestones and ensure everyone is on the same page.

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Can you provide an example of how you’ve used data analysis in a previous role?

In a previous role, I utilized data analysis by gathering project performance metrics and interpreting them to identify trends and opportunities for improvement. By crafting well-structured reports and visual presentations, I was able to effectively communicate insights to stakeholders, leading to informed decision-making.

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What strategies do you use to ensure effective communication with team members?

To ensure effective communication with team members, I prioritize regular check-ins and updates, utilize collaborative tools like project management apps, and set clear expectations for deliverables. Actively listening and providing constructive feedback also helps foster a positive team environment.

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Describe a time you had to manage multiple priorities. How did you handle it?

During a busy project cycle, I effectively managed multiple priorities by creating a detailed to-do list and prioritizing tasks based on deadlines and project impact. By communicating transparently with my team, we were able to redistribute tasks and maintain progress without sacrificing quality.

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How do you handle setbacks or challenges in a project?

When faced with setbacks or challenges, I believe in maintaining a calm and composed demeanor. I analyze the issue, consult with team members for input, and brainstorm solutions together. Embracing a growth mindset and learning from mistakes helps foster resilience and continuous improvement.

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What tools or software are you familiar with in project management and data analysis?

I am well-versed in project management tools such as Asana and Trello, and I often use Microsoft Excel for data analysis and reporting. Familiarity with visualization tools like Power BI enhances my ability to present data insights effectively to stakeholders.

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How would you ensure the quality of training programs at Visa University?

To ensure the quality of training programs at Visa University, I would implement a feedback loop, continuously seeking participant input on their learning experiences. This feedback, supplemented with performance data, would guide adjustments to the training materials and delivery methods.

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How do you prioritize tasks when working on a large project?

When working on large projects, I prioritize tasks by evaluating their urgency and impact on project goals. I use a combination of project management techniques and stakeholder input to decide what needs immediate attention, ensuring that I’m efficiently directing my efforts.

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What do you find most fulfilling about working in a PMO role?

In a PMO role, the most fulfilling aspect is witnessing the tangible impact of my work on training outcomes and employee growth. Being part of a dedicated team that collaborates to enhance learning experiences truly inspires me and motivates me to contribute positively.

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Why do you want to work at Visa University as a VU PMO Program Analyst?

I am excited about the opportunity to work at Visa University as a VU PMO Program Analyst because of the organization's commitment to employee empowerment through continuous learning. I resonate with the mission of creating impactful training experiences and am eager to contribute my skills to support this vision.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 2, 2025

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