Job details

Veteran Services - Office Assistant

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Overview

WHO WE ARE: Established locally in 1911, Volunteers of America Northern California & Northern Nevada (VOA NCNN) is one of the region's largest providers of social services. Our professional staff operates more than 40 locally managed and delivered programs. Services include food and shelter, counseling, independent living and parenting skills, substance-abuse treatment and rehabilitation, and job training. Currently, VOA NCNN provides shelter or housing to over 3,500 men, women, and children every night.

OUR MISSION: To change individual lives, instill hope, increase self-worth, and facilitate independence through quality housing, employment, and related supportive services.

PROGRAM AND LOCATION: Volunteers of America is currently recruiting a full-time Office Assistant for our Veterans Services Team in Mather, CA. Funded by the U.S. Department of Labor, the Homeless Veterans Reintegration Program (HVRP) is a federal program that focuses on addressing the barriers facing homeless and at-risk veterans and helps reintegrate individuals into meaningful employment within the labor force. The program offers employment readiness, workshops, job counseling, resume preparation, job placement, and retention services.

Responsibilities

POSITION SUMMARY:

The Office Assistant is responsible for assuring quality service in a safe, non-judgmental manner to all clients, visitors, and employees compassionately and professionally as it relates to the specific office job duties. Work is performed in a cost-effective and service-oriented manner as it relates to established organizational standards. OBJECTIVES/ACTIVITIES:

A. Perform daily responsibilities for the operating needs of the Veteran Resource Center.

1. Obtain resource materials for the Veteran Service Center (flyers, brochures, etc).2. Maintain current job listings (job board, job book).3. Provide IT assistance to the Veteran Services Center clients (set-up emails, printing, resume building, etc.).4. Greet the public and provide assistance to all walk-in visitors to the property.5. Receive all incoming calls, answer questions for clients, visitors, and staff. Direct calls as needed.6. Provide resources and resource materials as needed.7. Responsible for setting up and coordinating the VSC trainings and meetings.8. May require transportation of veterans to off-site locations.

B. Provide clerical assistance for the HVRP team.

1. Responsible for pre-assessment enrollment of all veterans’ referrals for HVRP.2. Data entry into New Org software, run reports, and documentation.3. Maintain inventory and ordering of incentives and office supplies.4. Update of weekly SSVF/HVRP roster and events calendar.5. Create spreadsheets and reports as requested.6. Copy, email, fax, and distribute documents.7. May perform other duties as assigned.

C. Responsible for self-development.

1. Continually learn and enhance technical and interpersonal skills.2. Cross-training.3. Attend staff meetings/assigned training and complete required certifications as needed to perform duties.

Pay Range

USD $26.25 - USD $26.25 /Hr.

Average salary estimate

$54600 / YEARLY (est.)

min

max

$54600K

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What You Should Know About Veteran Services - Office Assistant, Volunteers of America Northern California & Northern Nevada, Inc.

If you're excited about making a difference in the lives of veterans, the Veteran Services - Office Assistant position at Volunteers of America Northern California & Northern Nevada (VOA NCNN) is just what you're looking for! Based in Mather, CA, this role is perfect for someone who wants to join a dedicated team that's been serving the community since 1911. As an Office Assistant, your day-to-day tasks will include managing daily operations at the Veteran Resource Center while offering quality service in a safe and non-judgmental environment. You'll handle everything from obtaining resource materials to maintaining job listings and providing technical assistance to veterans. You'll play a vital role in helping our veterans reintegrate into meaningful employment through our Homeless Veterans Reintegration Program which offers valuable resources and support. The job also includes clerical tasks for the HVRP team, allowing you to stay organized and impactful in your work. It's a fast-paced, rewarding role where you can truly contribute to instilling hope and independence among those who have served our country. In addition, you’ll have opportunities for professional development and cross-training, ensuring that you continue to grow while making a meaningful impact. So, if you're organized, compassionate, and enthusiastic about supporting veterans, we want you on our team at VOA NCNN!

Frequently Asked Questions (FAQs) for Veteran Services - Office Assistant Role at Volunteers of America Northern California & Northern Nevada, Inc.

What are the main responsibilities of the Veteran Services - Office Assistant at VOA NCNN?

As the Veteran Services - Office Assistant at Volunteers of America Northern California & Northern Nevada, you will be responsible for ensuring the effective day-to-day operations of the Veteran Resource Center. This includes managing resource materials, assisting visitors, handling incoming calls, and providing IT support to veterans. You’ll also perform clerical tasks for the Homeless Veterans Reintegration Program, such as data entry and maintaining inventories, all while delivering compassionate and professional service.