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Part-Time Retail Sales Associate - job 1 of 2

Company Description

Vuori is re-defining what athletic apparel looks like: built to move and sweat in but designed with a casual aesthetic to transition into everyday life. We draw inspiration from an active coastal California lifestyle; an integration of fitness, creative expression and life. Our high energy fast paced retail environment is reflected in the clothes we make. We aim to inspire others to take on all aspects of their lives with clarity, enthusiasm and purpose…while having a lot of fun along the way. We are proud to be an outlet for opportunity and for personal growth and success.

Job Description

The role of a Retail Sales Associate at Vuori is to forge connections with customers while communicating Vuori’s brand values through insightful product knowledge and a happy optimistic outlook.

Create an unforgettable customer experience

  • Forge lasting relationships with customers. 
  • Work with the sales team to ensure each customer receives the best service possible.
  • Greet customers in a timely, authentic and engaging manner.
  • Prepare the fitting rooms, find sizes, and provide honest knowledgeable feedback to customers regarding merchandise style and fit.

Be the business

  • Achieve sales goals in a team-based commission environment.
  • Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer. 
  • Assist in the completion of projects while keeping the focus on customer experience.
  • Communicating inventory needs to support the business goal.  

Operations

  • Ensure the sales floor is stocked every evening. 
  • Collaborate with management in areas of inventory management. 
  • Ensure the retail store is cleaned on a regular basis – including floors and bathroom.
  • Understand and execute cash control procedures including bank deposits, petty cash.
  • Assist in the implementation and maintenance of all merchandising/visual directives.
  • Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times.
  • Identify and communicate product concerns in a timely manner.

Qualifications

  • Must be available to work nights, 2/3 weekend days (Fri/Sat/Sun) and holidays (no approved vacations between 12/12 - 01/12).
  • Must adhere to scheduled shifts with punctuality. 
  • Ability to develop relationships with customers and colleagues.  
  • Ability to positively and proactively handle customer concerns.  
  • Ability to prioritize multiple tasks in a fast-paced environment. 
  • Ability to quickly learn new procedures and processes. 
  • Strong organizational skills and follow through skills. 
  • Excellent communication and interpersonal skills. 
  • High level of ownership, accountability and initiative. 
  • Eager to develop new skills and responsive to feedback.

Additional Information

Pay Range: $15 - $17.50 (+ hourly commission ranging from $1.50 - $9)

Benefits:

  • Health Insurance
  • Paid Time Off
  • Employee Discount
  • 401(k)

All your information will be kept confidential according to EEO guidelines.

Average salary estimate

$33800 / YEARLY (est.)
min
max
$31200K
$36400K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Part-Time Retail Sales Associate , Vuori, Inc

At Vuori, we're redefining what it means to wear athletic apparel, and we're on the lookout for a friendly and motivated Part-Time Retail Sales Associate to join our team at the Franklin, TN store. If you’re passionate about making connections and sharing our vibrant culture, this could be the perfect fit for you! As a Retail Sales Associate, you won’t just be another employee; you’ll be our customers' go-to guide, helping them find the perfect fit for their active lifestyle. Your role will involve greeting customers with a cheerful smile and ensuring they have an unforgettable shopping experience. You’ll have the chance to work closely with your colleagues as a cohesive sales team, achieving our exciting sales goals together. Beyond providing stellar customer service, you’ll be diving into the world of fashion and activewear to build your expertise, lending your knowledge to customers as they explore our incredible range of products. Operations are key too; you'll ensure our store is visually appealing and well-stocked each day, while managing inventory efficiently. With a flexible schedule that requires evening, weekend, and holiday work, if you're eager to learn, grow, and bring your enthusiastic spirit to Vuori, we can't wait to meet you! Plus, enjoy a competitive pay range with commissions and great employee benefits. Join us in inspiring others while having fun along the way!

Frequently Asked Questions (FAQs) for Part-Time Retail Sales Associate Role at Vuori, Inc
What are the responsibilities of a Part-Time Retail Sales Associate at Vuori?

As a Part-Time Retail Sales Associate at Vuori, your main responsibilities include greeting customers warmly, forging connections, and providing expert product knowledge. You’ll achieve sales goals in a commission environment while ensuring that the store is organized and visually appealing. Collaborating with the sales team, you’ll assist customers with fitting room needs and provide honest feedback on merchandise style and fit.

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What qualifications do I need to apply for the Part-Time Retail Sales Associate position at Vuori?

To qualify for the Part-Time Retail Sales Associate role at Vuori, you should be available to work evenings, weekends, and holidays. A positive attitude along with strong communication skills is essential. Experience in retail and the ability to develop relationships with customers will help you succeed in this fast-paced environment. You should also be adaptable, organized, and ready to learn.

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How does the commission structure work for the Part-Time Retail Sales Associate at Vuori?

At Vuori, as a Part-Time Retail Sales Associate, you'll have the opportunity to earn hourly commissions in addition to your base pay of $15 - $17.50 per hour. Commissions can range from $1.50 to $9 based on your sales performance, providing you an excellent incentive to excel in customer service and drive sales.

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What is the work environment like for a Retail Sales Associate at Vuori?

The work environment at Vuori is vibrant and dynamic, reflecting our active coastal California lifestyle. As a Part-Time Retail Sales Associate, you'll thrive in a high-energy atmosphere where teamwork is valued, and every day presents new opportunities to connect with customers and inspire them through our brand. We focus on personal growth and making work enjoyable.

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What benefits can I expect as a Part-Time Retail Sales Associate at Vuori?

As a Part-Time Retail Sales Associate at Vuori, you can enjoy several benefits including health insurance, paid time off, an employee discount, and a 401(k) plan. We believe in rewarding our team members for their hard work and dedication, making sure you're taken care of while you help us achieve our mission.

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Common Interview Questions for Part-Time Retail Sales Associate
Can you tell us about a time you provided exceptional customer service as a Retail Sales Associate?

Focus on a specific instance where you went above and beyond to assist a customer. Highlight your approach in understanding their needs and how that positively affected their experience, demonstrating your customer-first mindset relevant to the role at Vuori.

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How do you prioritize tasks in a busy retail environment?

Share your strategy for managing multiple responsibilities simultaneously. Discuss time management techniques you use to ensure you remain efficient while still providing excellent customer service, which is crucial for a Part-Time Retail Sales Associate at Vuori.

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What do you know about Vuori's brand and product offerings?

Take the time to research Vuori beforehand, and discuss their focus on blending athletic apparel with a casual aesthetic. Highlight your understanding of their active coastal California lifestyle inspiration and express your enthusiasm for bringing this knowledge to customers.

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How would you handle a difficult customer situation?

Describe a step-by-step approach to resolving customer complaints while remaining calm and positive. Emphasize your ability to listen, empathize, and offer solutions, showing you possess the skills to turn a negative experience into a positive one at Vuori.

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Why do you want to work as a Part-Time Retail Sales Associate at Vuori?

Express your passion for retail and how Vuori’s values resonate with you. Discuss your excitement for sports, fashion, and the opportunity to connect with customers and contribute to a brand that stands for an active and creative lifestyle.

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What experience do you have with inventory management?

Touch on any prior roles where you've had responsibilities like restocking shelves or maintaining inventory accuracy. Discuss how being organized and detail-oriented will help you succeed as a Part-Time Retail Sales Associate at Vuori.

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How do you stay informed about the latest trends in activewear?

Share your methods for following fashion trends, whether it be through social media, industry magazines, or attending webinars and trade shows. Show your proactive approach to becoming an expert in the field—something that's essential for your role at Vuori.

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Can you give an example of how you’ve worked successfully as part of a team in retail?

Reflect on a team project or task that required collaboration. Discuss the importance of communication, support, and sharing goals within the team, relating it back to the spirit of teamwork that's crucial at Vuori.

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What do you believe is the key to maintaining a positive store environment?

Emphasize the importance of fostering a welcoming atmosphere for customers and colleagues. Discuss your commitment to maintaining high spirits and motivating others, aligning with Vuori's positive and energetic culture.

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How would you effectively give product recommendations to customers?

Discuss your approach to understanding customer needs before suggesting products. Share your strategies for engaging customers in conversation about their preferences and how personalizing recommendations can enhance their shopping experience at Vuori.

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Launched in 2015 and based in California, Vuori merges technical clothing with a West Coast vibe that looks and feels great.

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Part-time, on-site
DATE POSTED
January 2, 2025

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