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Coach/Ops Mgr Trainee - job 4 of 6

Position Summary...

What you'll do...

Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback TourtoTeach communicating and collaborating with all levels of associates regarding store operations utilizing technology business initiativesmerchandising and company direction introducing and leading company change efforts providing clear expectations and guidance to implementbusiness solutions and communicating business objectives to teams effectively Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way OBWservice model managing and supporting customer service initiatives for example store of the community and community outreach programsensuring customer needs complaints and issues are successfully resolved developing and implementing action plans to correct deficiencies andproviding process improvement leadership to ensure a high quality customer experience Drives the financial performance and sales of the designated store area by reviewing and evaluating PL Profit Loss statements managing andassisting in budgeting forecasting and controlling expenses in designated business area to confirm they are indexed to sales monitoring andensuring effective merchandise presentation seasonal transitions inventory flow and operational processes and developing and implementingaction plans to mitigate shrink and ensure sales and profit goals are achieved for business area Provides supervision and development opportunities for hourly associates by hiring training and mentoring of associates assigning duties settingclear expectations providing associate recognition communicating expectations consistently and effectively ensuring diversity and inclusionawareness and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential Coordinates completes and oversees jobrelated activities and assignments by developing and maintaining relationships with key stakeholderssupporting plans and initiatives to meet customer and business needs identifying and communicating goals and objectives building accountability forand measuring progress in achieving results identifying and addressing improvement opportunities and demonstrating adaptability and promotingcontinuous learning Provides supervision and development opportunities for associates by hiring and training mentoring assigning duties providing recognition andensuring diversity awareness Ensures compliance with company policies and procedures and supports company mission values and standards of ethics and integrity byimplementing related action plans utilizing and supporting the Open Door Policy and providing direction and guidance on applying these in executingbusiness processes and practices Respect the Individual: Builds highperforming teams embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and performx000B Respect the Individual: Works collaboratively builds strong and trusting relationships communicates with impact energy and positivity to motivate and influencex000B Respect the Individual: Attracts and retains the best talent empowers and develops talent and recognizes others contributions and accomplishments Act with Integrity:Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around useg creating a sense of belonging eliminating waste participating in local giving Act with Integrity:Acts in a selfless manner and is consistently humble selfaware honest fair and transparent Serve Our Customers and Members Delivers results while putting the customer first considers and adapts to how where and when customers shop and applies the EDLP and EDLC business models to all plans Serve Our Customers and Members Makes decisions based on data insights and analysis balances short and longterm priorities and considers our customers fellow associates shareholders suppliers business partners and communities when making plans Strive for Excellence:Displays curiosity and a desire to learn takes calculated risks demonstrates courage and resilience and encourages learning from mistakes Strive for Excellence:Drives continuous improvements adopts and encourages the use of new technologies and skills and supports others through change

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The hourly wage range for this position is $31.25-$38.46* Plus Differential to meet legislative requirements, where applicable.

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*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Regional Pay Zone (RPZ) (based on location)

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- Sales Volume Category (SVC) (based on facility sales volume)

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s
supervisory experience.
For facilities that sell firearms, I acknowledge that the position for which I am applying will require successful completion of a firearms- specific
Criminal Background Check (CBC) and Firearms Authorized Training.
For facilities that sell only ammunition and have state specific requirements, I acknowledge that the position for which I am applying may require a
current state issued Certificate of Eligibility.
Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.)

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University, General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing

Primary Location...

5411 2Nd Ave, Kearney, NE 68847-2435, United States of America
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Average salary estimate

$72500 / YEARLY (est.)
min
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$65000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Coach/Ops Mgr Trainee, Walmart

Are you ready to take the next step in your career as a Coach/Ops Manager Trainee at Walmart in Kearney, NE? In this exciting role, you will have the opportunity to lead, develop, and inspire teams while actively engaging with associates on the floor. Your main focus will be fostering a positive environment that prioritizes exceptional customer service and operational excellence. You will tour stores, listen to feedback, and communicate business goals clearly, all while embracing Walmart’s commitment to community outreach and team collaboration. This role is perfect for someone eager to drive financial performance through effective budgeting and strategic inventory management. You will also play a crucial part in mentoring and training hourly associates, helping them reach their full potential while ensuring a culture of inclusivity and respect. With this role, you'll enjoy competitive pay, performance-based bonuses, and a comprehensive benefits package that takes care of your health, finances, and paid time off. From health benefits to education programs like Live Better U, Walmart supports your growth and well-being both personally and professionally. If you’re passionate about making a positive impact on your team and customers, we want to hear from you!

Frequently Asked Questions (FAQs) for Coach/Ops Mgr Trainee Role at Walmart
What are the responsibilities of a Coach/Ops Mgr Trainee at Walmart?

As a Coach/Ops Mgr Trainee at Walmart, your primary responsibilities include leading and developing teams, ensuring exceptional customer service, and driving financial performance. You will tour stores to provide mentorship and feedback, collaborate with associates on operations, manage budgets, and develop action plans to meet sales goals. Moreover, you'll play a significant role in fostering a culture of respect and inclusion within the workplace.

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What qualifications do I need to apply for the Coach/Ops Mgr Trainee position at Walmart?

To qualify for the Coach/Ops Mgr Trainee position at Walmart, you should have two years of college education, or one year of retail experience combined with supervisory experience. Alternatively, you can have two years of general work experience alongside one year of supervisory experience. This ensures that you possess the necessary skills to manage a diverse team and understand retail operations.

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How does Walmart support professional development for Coach/Ops Mgr Trainees?

Walmart is committed to the professional development of its employees, particularly for positions like Coach/Ops Mgr Trainee. Through programs such as Live Better U, Walmart offers pathways to obtain a high school diploma or even a bachelor's degree. This commitment to education ensures that you have the skills and knowledge to excel in your role and advance your career within the company.

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What is the salary range for the Coach/Ops Mgr Trainee position at Walmart in Kearney, NE?

The hourly wage range for the Coach/Ops Mgr Trainee position at Walmart in Kearney, NE, is between $31.25 and $38.46. In addition, this position may offer performance-based bonuses, providing additional financial rewards based on your contributions and the success of the store operations.

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What benefits does Walmart provide for Coach/Ops Mgr Trainees?

Walmart offers a comprehensive benefits package for Coach/Ops Mgr Trainees that includes medical, vision, and dental coverage, as well as various financial benefits like a 401(k), life insurance, and paid time off. Additional perks include discounts, educational assistance, and programs to support work-life balance, ensuring that you can thrive both in and outside of work.

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Common Interview Questions for Coach/Ops Mgr Trainee
Can you describe your leadership style as a Coach/Ops Mgr Trainee?

When answering this question, focus on how your leadership style includes active listening, mentoring, and fostering a positive team environment. Discuss your belief in respect, inclusion, and collaboration, and provide examples of how you have motivated associates in past roles.

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How would you handle a conflict between team members?

It's vital to demonstrate conflict resolution skills when addressing this question. Explain your approach to mediating the situation by promoting open communication and finding a resolution that respects both parties and aligns with Walmart’s values of integrity and teamwork.

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What strategies would you use to improve customer service in the store?

In your response, highlight specific customer service initiatives you would implement, such as training associates on the One Best Way service model or actively seeking feedback from customers to identify areas for improvement.

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How do you prioritize tasks when managing a team?

Discuss your ability to assess the urgency and importance of tasks. You might mention how you delegate responsibilities, set clear expectations, and ensure accountability within the team while consistently checking progress toward goals.

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Can you give an example of a time you improved store operations?

Use the STAR (Situation, Task, Action, Result) method to structure your answer. Describe a specific situation where you identified inefficiencies, explain the actions you took to implement changes, and conclude with the positive results of those improvements.

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How would you ensure diversity and inclusion within your team?

Emphasize your understanding of the importance of a diverse workplace. Discuss how you would recruit talent from various backgrounds and your commitment to creating an inclusive environment where all associates feel valued and supported.

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What steps would you take to build relationships with your team?

Focus on your dedication to frequent communication and team-building activities. Explain that you would engage associates through regular feedback sessions and by being approachable and accessible to foster trust.

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How do you approach performance management of your team?

Clearly outline your approach to performance management, which may include setting clear expectations, providing regular feedback, and recognizing achievements. Highlight how you would support and guide associates striving to improve their performance.

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Can you discuss a challenging situation you faced in a supervisory role?

Highlight your problem-solving skills by describing a challenging situation, what actions you took to address it, and what the outcome was. Be sure to convey the lessons learned, emphasizing adaptability and continuous improvement.

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Why do you want to work for Walmart as a Coach/Ops Mgr Trainee?

Your answer should reflect your alignment with Walmart's values and mission. Discuss your passion for leadership, commitment to customer service, and how working at Walmart provides you with opportunities for growth and the chance to make a positive impact.

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Full-time, on-site
DATE POSTED
April 16, 2025

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