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Frontend Coach (Non-Complex) - WM image - Rise Careers
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Frontend Coach (Non-Complex) - WM - job 2 of 2

Position Summary...

What you'll do...

Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback TourtoTeach communicating and collaborating with all levels of associates regarding store operations utilizing technology business initiativesmerchandising and company direction introducing and leading company change efforts providing clear expectations and guidance to implementbusiness solutions and communicating business objectives to teams effectively Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way OBWservice model managing and supporting customer service initiatives for example store of the community and community outreach programsensuring customer needs complaints and issues are successfully resolved developing and implementing action plans to correct deficiencies andproviding process improvement leadership to ensure a high quality customer experience Drives the financial performance and sales of the designated store area by reviewing and evaluating PL Profit Loss statements managing andassisting in budgeting forecasting and controlling expenses in designated business area to confirm they are indexed to sales monitoring andensuring effective merchandise presentation seasonal transitions inventory flow and operational processes and developing and implementingaction plans to mitigate shrink and ensure sales and profit goals are achieved for business area Provides supervision and development opportunities for hourly associates by hiring training and mentoring of associates assigning duties settingclear expectations providing associate recognition communicating expectations consistently and effectively ensuring diversity and inclusionawareness and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential Coordinates completes and oversees jobrelated activities and assignments by developing and maintaining relationships with key stakeholderssupporting plans and initiatives to meet customer and business needs identifying and communicating goals and objectives building accountability forand measuring progress in achieving results identifying and addressing improvement opportunities and demonstrating adaptability and promotingcontinuous learning Provides supervision and development opportunities for associates by hiring and training mentoring assigning duties providing recognition andensuring diversity awareness Ensures compliance with company policies and procedures and supports company mission values and standards of ethics and integrity byimplementing related action plans utilizing and supporting the Open Door Policy: and providing direction and guidance on applying these in executingbusiness processes and practices Respect the individual: Builds highperforming teams embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and performx000B Respect the individual: Works collaboratively builds strong and trusting relationships communicates with impact energy and positivity to motivate and influencex000B Respect the individual: Attracts and retains the best talent empowers and develops talent and recognizes others contributions and accomplishments Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around useg creating a sense of belonging eliminating waste participating in local giving Act with Integrity: Acts in a selfless manner and is consistently humble selfaware honest fair and transparent Serve Our Customers and Members Delivers results while putting the customer first considers and adapts to how where and when customers shop and applies the EDLP and EDLC business models to all plans Serve Our Customers and Members Makes decisions based on data insights and analysis balances short and longterm priorities and considers our customers fellow associates shareholders suppliers business partners and communities when making plans Strive for Excellence: Displays curiosity and a desire to learn takes calculated risks demonstrates courage and resilience and encourages learning from mistakes Strive for Excellence: Drives continuous improvements adopts and encourages the use of new technologies and skills and supports others through change

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $65,000.00-$80,000.00 Plus Differential to meet legislative requirements, where applicable.

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Regional Pay Zone (RPZ) (based on location)

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- Sales Volume Category (SVC) (based on facility sales volume)

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- Complex Structure (based on external factors that create challenges)

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: 2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience. For facilities that sell firearms, I acknowledge that the position for which I am applying will require successful completion of a firearms- specific Criminal Background Check (CBC) and Firearms Authorized Training. For facilities that sell only ammunition and have state specific requirements, I acknowledge that the position for which I am applying may require a current state issued Certificate of Eligibility.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Supervising Associates - 20+

Primary Location...

1400 Lowes Blvd, Killeen, TX 76542-5201, United States of America
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Average salary estimate

$72500 / YEARLY (est.)
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$65000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Frontend Coach (Non-Complex) - WM, Walmart

If you're looking for an exciting opportunity to combine leadership with hands-on training, the Frontend Coach (Non-Complex) role at Walmart in Killeen, TX, might just be your perfect fit! In this position, you'll be leading and developing teams through effective coaching and active listening, while providing valuable feedback to store associates. At Walmart, we pride ourselves on exceptional customer service, and you'll be model that service by embracing our One Best Way (OBW) service model. You'll also drive financial performance by evaluating Profit & Loss statements and ensuring that our merchandising presentations are top-notch. Your mentoring skills will shine as you hire, train, and develop a diverse range of associates, supporting their growth and aligning their efforts with Walmart's mission and ethical standards. Not only will you help associates thrive, but you'll also communicate business objectives clearly to foster accountability and improvement opportunities throughout the store. Along with competitive pay, we offer amazing benefits such as health coverage, a 401(k), and unique education opportunities through our Live Better U program. If you're ready to have a meaningful impact on both associates and customers while ensuring an upbeat store environment, we can’t wait for you to join our team!

Frequently Asked Questions (FAQs) for Frontend Coach (Non-Complex) - WM Role at Walmart
What are the key responsibilities of a Frontend Coach (Non-Complex) at Walmart?

As a Frontend Coach (Non-Complex) at Walmart, your primary responsibilities include leading and developing store associates through coaching and effective feedback. You'll also model exemplary customer service, drive financial performance by managing Profit and Loss statements, and ensure compliance with company policies. Engaging with associates to promote inclusivity, hiring, mentoring, and creating a high-performing team are also essential parts of the role.

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What qualifications do I need to apply for the Frontend Coach position at Walmart?

To be considered for the Frontend Coach (Non-Complex) position at Walmart, you need at least 2 years of college experience, 1 year of retail experience along with 1 year in a supervisory role, or 2 years of general work experience with 1 year of supervisory experience. Additional qualifications may vary by location and could involve passing specific background checks where applicable.

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How does Walmart support the development of associates in the Frontend Coach role?

Walmart is committed to supporting the development of associates in the Frontend Coach position by offering mentoring opportunities and facilitating a diverse recruitment process. You will be instrumental in hiring and training associates, empowering them to meet their goals and fostering a culture of continuous learning and community involvement.

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What type of work environment can I expect as a Frontend Coach at Walmart?

As a Frontend Coach at Walmart, you can expect a collaborative and dynamic work environment where diversity and inclusion are highly valued. You'll have the opportunity to work with a range of associates, continuously improving processes and customer interactions while promoting a culture of belonging and innovation within the store.

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What benefits are offered to Frontend Coaches at Walmart?

Walmart offers a variety of competitive benefits to Frontend Coaches, including health, vision, and dental coverage, a 401(k) plan, performance-based bonuses, and paid time off. Additionally, the Live Better U program provides educational benefits that cover tuition, books, and fees for associates pursuing different learning opportunities.

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Common Interview Questions for Frontend Coach (Non-Complex) - WM
How do you approach training and developing associates as a Frontend Coach?

When answering this question, highlight your coaching philosophy and how you ensure associates receive the necessary support. Discuss the importance of setting clear expectations, providing constructive feedback, and fostering an environment of continuous improvement and learning.

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Can you give an example of how you managed a challenging situation with a team member?

Highlight a specific instance where you faced a challenge, detailing how you handled the situation. Emphasize your listening skills, problem-solving approach, and the outcome, focusing on your ability to maintain a positive working relationship while addressing the issue.

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How do you prioritize customer service in your role?

Discuss your commitment to exceptional customer service and describe examples of strategies you've implemented to ensure that team members uphold company standards. Share how you gather and act on customer feedback to improve service levels.

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What methods do you use to track and measure team performance?

Explain the metrics and tools you use to assess team performance. Highlight the importance of monitoring key performance indicators, providing feedback based on those metrics, and adjusting strategies as necessary to improve results.

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How do you foster a culture of diversity and inclusion within your team?

Describe specific initiatives or practices you've employed to create an inclusive atmosphere. Discuss how you ensure all team members feel valued, and the ways you actively recruit a diverse workforce.

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What role does communication play in your leadership style?

Emphasize the importance of clear and open communication in effective leadership. Discuss how you encourage feedback and foster an environment where team members feel comfortable sharing their ideas and concerns.

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Can you share an experience where you had to advocate for change within your team?

Provide a detailed example of how you identified the need for change, communicated it effectively to your team, and worked collaboratively to implement that change. Highlight your ability to motivate and influence others during the process.

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How do you handle conflicts or disagreements among associates?

Share your approach to conflict resolution, focusing on your ability to listen actively, facilitate discussions, and mediate disagreements to reach a satisfactory resolution for all parties involved.

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What strategies do you use to drive sales performance in your area?

Discuss specific tactics you use to analyze sales data, train associates on merchandising techniques, and implement promotional displays that meet customer needs while aligning with the company's overall sales objectives.

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How do you keep yourself updated on industry trends and best practices in retail?

Explain your commitment to continuous learning by discussing how you stay informed about industry trends, such as attending workshops, following relevant publications, and networking with other professionals in retail.

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DATE POSTED
March 31, 2025

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