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(USA) Senior Manager, Creative – Associate Creative Director (Concept & Copy), Brand Campaigns

Position Summary...

What you'll do...

About us:

Walmart Creative Studio (WCS) is the in-house creative agency for Walmart. Our team develops breakthrough and distinctive omnichannel brand design systems that meet customer needs and drive business objectives while keeping our Fortune #1 brand relevant in culture. We use creativity and design to make Walmart an obvious choice for all.

We are positioned as an internal creative agency hyper-focused on the customer experience across all channels, categories, campaigns, and touchpoints. We are ruthlessly focused on our customers, insight-driven creative strategies, and integrated solutions that build the brand and grow the business.

We value talent, diversity, innovation, curiosity, collaboration, culture, insights, and results, and we are committed to helping all people save money and live better.

Overview:

The Associate Creative Director (Concept & Copy) Campaigns will support the Walmart Creative Studio in concept through execution for marketing/brand/seasonal campaigns that translate across multiple channels including 360 full funnel paid, social, digital, email, site, print and in-store. Our ideal candidate must be a strategically minded problem solver, conceptual thinker and able to work in a fast-paced, highly collaborative environment. They should be organized, detail-oriented and exhibit outstanding creative judgement while dreaming big and pushing boundaries.

In this role, the ACD (Concept & Copy) will partner with an ACD (Design & Art Direction) and work alongside the Creative Director to connect the overarching marketing strategy and executional 360 full funnel campaign. This role works collaboratively with other team leads (within creative & cross-functionally) and focuses on primarily Express & Subscriptions service-led campaigns and may flex onto other work as needed.

You will also help lead external agency partners using a blend of strong leadership and hands-on creative expertise.

Key Responsibilities:

  • Collaboration: Ideate, create, and execute 360 campaign creative across all channels (owned & paid).  Work cross-functionally with marketing, ops teams, integrated strategy and external agencies to ensure creative cohesion at every touchpoint.

    • Build trust and effective relationships with key partners in a large, highly matrixed organization.

    • Develop creative leadership and marketing pitch decks to gain alignment setting the team up for success.

    • Manage projects, growth, and development of mid and junior level creatives.

    • Self-directed / critical thinker

    • Pursue ways that we can work better, faster.

    • Manage projects that are on-brief and on-brand, mitigating feedback, ultimately keeping workstreams on track.

  • Trend Analysis: Stay informed about industry trends, emerging technologies, culture and consumer behaviors to inform creative decisions and maintain our brand’s competitive edge.

  • Quality Assurance: Maintain high standards of quality and craft throughout the conceptual and execution process, ensuring that the final work meets or exceeds expectations.

    • Attend & oversee production shoots as needed.

    • Ability to write for assets and brand campaigns as needed

  • Project Oversight: Manage team & high-profile projects from inception to completion, ensuring timely delivery and alignment with strategic objectives.

Qualifications

  • Bachelor’s degree in creative writing, advertising, or a related field.

  • 10+ years of experience in professional advertising agency Copywriting experience, with at least 2 years management experience.

  • Exceptional portfolio featuring big campaign ideas across full funnel TV/Video, social, digital, experiential & print – conceptual and innovative thinking.

  • Proficiency in industry-standard design tools and software including the Adobe Creative Suite, Microsoft Office, Google Slides, Slack and Figma.

  • Strong leadership, communication, and interpersonal skills, with the ability to inspire and motivate external agency partners and connect across Walmart Creative Studio.

  • Clearly articulates vision and provides contextual feedback.

  • Organized with diligent follow-through on every task.

  • Excellent written, communication and presentation skills.

Reporting:

  • Reports to Creative Director, Services, Brand Campaigns

Why Join Us:

  • Competitive compensation and comprehensive benefits package.

  • Opportunities for professional growth and development within a global industry leader.

  • A dynamic and collaborative work environment with a thrilling job to be done: make Walmart relevant to every American via world-class creativity and execution.

  • If you are a dreamer of big ideas, compelling stories and strategically sound craft, with a track record of delivering exceptional results, and are ready to help build the best in-house creative agency for the biggest name in retail – we want to hear from you.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $117,000.00-$234,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor’s degree in Design, Marketing, Creative Writing, Advertising, Fine Arts, or related field and 3 years' experience in editorial content management or related field OR 5 years' experience in editorial content management or related field.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Digital Content Management, Editorial, Retail Management, Supervising Associates, WE-Working for or withCreative Agencies

Primary Location...

850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America
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Average salary estimate

$175500 / YEARLY (est.)
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$117000K
$234000K

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What You Should Know About (USA) Senior Manager, Creative – Associate Creative Director (Concept & Copy), Brand Campaigns, Walmart

Are you ready to take your career to the next level? Walmart is excited to announce an opening for the Senior Manager, Creative – Associate Creative Director (Concept & Copy) for our Brand Campaigns team in sunny San Bruno, CA. At Walmart Creative Studio, we pride ourselves on being the heartbeat of creativity for the Fortune #1 brand, where our mission goes beyond just retail; we aim to make a lasting impact by crafting omnichannel campaigns that resonate with our customers. In this role, you'll be instrumental in bringing inspiring concepts to life across various platforms, including social media, digital, and in-store experiences. You’ll collaborate with a talented team of creatives and strategists, leading projects from ideation through execution. You must be a strategic thinker with a knack for storytelling, capable of driving creative excellence while managing a talented team of mid and junior-level creatives. Your experience will guide you in building impactful relationships with cross-functional partners, ensuring our innovative ideas are effectively communicated and executed. We're looking for someone who stays ahead of industry trends and brings a fresh perspective to every project. If you thrive in a fast-paced, dynamic environment and possess a keen eye for detail and quality, we want you on our team! Join us in transforming how customers perceive and engage with Walmart—let's create extraordinary campaigns that make waves together!

Frequently Asked Questions (FAQs) for (USA) Senior Manager, Creative – Associate Creative Director (Concept & Copy), Brand Campaigns Role at Walmart
What are the main responsibilities of the Senior Manager, Creative – Associate Creative Director at Walmart?

As the Senior Manager, Creative – Associate Creative Director at Walmart, you'll lead the development and execution of innovative brand campaigns across multiple channels. Your key responsibilities will include collaborative ideation, project management, and maintaining the high quality of creative outputs. You'll also work closely with external agency partners to ensure alignment and effective communication, all while being a vital creative leader within the Walmart Creative Studio.

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What qualifications do I need to apply for the Senior Manager, Creative – Associate Creative Director position at Walmart?

To apply for the Senior Manager, Creative – Associate Creative Director position at Walmart, you need at least a Bachelor's degree in creative writing, advertising, or a related field, along with a minimum of 10 years of experience in advertising, specifically with strong copywriting skills. Additionally, having management experience is crucial, as you'll be responsible for guiding mid and junior creatives in your team.

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How does the Walmart Creative Studio support the Associate Creative Director role?

In the Walmart Creative Studio, the Associate Creative Director plays a pivotal role supported by an enthusiastic team. You'll work in a collaborative environment, where your creative insights contribute to large-scale campaigns. This role emphasizes teamwork across marketing, operations, and external agencies, ensuring that all creative projects are executed seamlessly and meet the brand's strategic goals.

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What skills are essential for the Senior Manager, Creative – Associate Creative Director role at Walmart?

The essential skills for the Senior Manager, Creative – Associate Creative Director at Walmart include exceptional leadership abilities, outstanding communication skills, and a deep understanding of creative concepts. Proficiency in industry-standard design tools, a strategic mindset, and a strong portfolio showcasing innovative work across various media channels are also vital for success in this dynamic role.

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What opportunities for growth does Walmart offer to the Associate Creative Director?

Walmart offers immense professional growth and development opportunities for the Associate Creative Director. Working at a global industry leader means access to continuous learning and advancement while fostering a collaborative and dynamic work environment. You'll engage in diverse projects that challenge your creative abilities, allowing you to evolve and contribute significantly to the company's objectives.

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Common Interview Questions for (USA) Senior Manager, Creative – Associate Creative Director (Concept & Copy), Brand Campaigns
Can you describe your creative process as an Associate Creative Director?

Certainly! My creative process usually begins with understanding the project's objectives and the target audience. I collaborate with cross-functional teams to gather insights, which fuel brainstorming sessions. I believe in iterating concepts based on feedback, often leveraging data to refine ideas, ensuring they're both innovative and aligned with the Walmart brand goals.

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How do you handle constructive criticism of your creative work?

Handling constructive criticism is crucial for growth. I approach feedback with an open mind, seeing it as an opportunity for improvement. I analyze the feedback, separate subjective opinions from actionable insights, and implement changes that enhance the creative quality—ultimately leading to stronger campaign outcomes.

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What strategies do you use to keep your creative team motivated?

I prioritize fostering an inclusive team culture where every voice is valued. Regular feedback sessions and brainstorming activities help keep everyone engaged and invested. I also encourage the team to pursue continuous learning opportunities and recognize their efforts, celebrating milestones that boost morale and creativity.

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How do you stay updated with the latest trends in advertising and marketing?

I commit to ongoing learning by subscribing to industry publications, attending webinars, and engaging with peers in creative discussions. Platforms like LinkedIn and relevant podcasts provide fresh insights into emerging trends. This knowledge not only informs my work but also enhances the strategic direction I provide to the team.

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Can you give an example of a successful campaign you led?

Absolutely! I once led a campaign for a major product launch where we leveraged multi-channel strategies, including social media, digital ads, and in-store promotions. By conducting thorough market research, we identified customer pain points and crafted a relatable narrative that resonated well, resulting in a significant increase in sales and brand awareness.

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What role does collaboration play in your work as an Associate Creative Director?

Collaboration is fundamental to my work. I believe the best ideas often emerge from open dialogues among creative, strategy, and marketing teams. By collaborating frequently and effectively, we ensure that our campaigns are cohesive and impactful, harnessing collective strengths to achieve our goals.

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How do you manage multiple projects with tight deadlines?

Managing multiple projects requires strategic prioritization and strong organizational skills. I rely on project management tools to track progress and deadlines and ensure that my team clearly understands their responsibilities. Regular check-ins help keep everyone accountable while balancing collaboration with efficiency.

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What techniques do you use to ensure high-quality output from your creative team?

I implement a strict quality assurance process that includes detailed reviews and feedback rounds. Encouraging team discussions helps refine concepts before they go live. Additionally, training sessions on industry standards and best practices ensure that our work maintains high-quality—and meets or exceeds expectations.

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How do you incorporate customer feedback into your campaigns?

Incorporating customer feedback is essential to my approach. I advocate for utilizing feedback from surveys, social media insights, and analytics to understand audience perceptions. This data informs the creative process, ensuring that campaigns are not only innovative but also resonate strongly with our customers’ needs.

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What motivates you as a Senior Associate Creative Director?

My motivation stems from the opportunity to create meaningful, impactful campaigns that truly resonate with people. The challenge of pushing creative boundaries while contributing to Walmart's mission inspires me, as does the collaboration with a talented team dedicated to excellence and innovation.

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DATE POSTED
April 1, 2025

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