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Senior Manager - Strategic Accounts (Contract & Supply Chain Mgmt.)

We are seeking a Senior Manager - Strategic Accounts to manage a key account, overseeing contractual management while driving excellence across procurement, sales, inventory, and operations management. As a Senior Manager - Strategic Accounts, you will build an effective account strategy to develop key strategic client relationship(s) resulting in profitable sales growth using an advanced level of sales skills, industry knowledge and business acumen. You will maintain contact with account(s) at a high, often executive level, focusing on the strategic nature of the relationship. You will manage sales activities for named accounts rather than an assigned territory. You may be a team leader and/or provide professional leadership and coordination for a team supporting key accounts that are highly strategic and have complex requirements.

Responsibilities:

  • Accountable for the execution of strategic account plans.
  • Manages or may be team leader for a group of experienced Strategic Account Managers.
  • Manages the joint-strategic account planning process with Strategic Account Managers, Outside Sales Representatives, sales management, and other internal participants.
  • Establishes and holds team accountable for annual goals and priorities. 
  • Provides guidance on securing new customers/growing existing customers with Global Accounts agreements.
  • Holds regular, scheduled reviews with direct reports, providing solutions to difficult and complex problems.
  • Maintains productive, long term relationships with key accounts at the executive level.
  • Provides input on development of departmental strategy, focusing on strategy implementation.   
  • Coaches salespeople to sell strategically at the right levels.
  • Maintains positive team-oriented approach with upper management and peers in other departments, sharing new programs best practices.

Qualifications:

  • High School Degree or Equivalent required; Bachelor’s Degree - Sales, Business Administration, Engineering, or relevant field preferred.
  • Strategic Sales experience/10 years
  • Large account management experience with a history of maintaining and developing relationships /10 years
  • Executive level selling experience/2 years
  • People management/2 years
  • Proven success in strategic planning, resource allocation, leadership techniques, production methods and management of people and resources.
  • Ability to influence others outside of own level regarding policies, practices, and procedures.
  • Strong verbal, written, analytical, persuasion and interpersonal skills.
  • Demonstrated leadership, teamwork, and flexibility.
  • Proficiency with CRM software and Microsoft Office
  • Executive level selling experience in a related industry preferred/ 5+ years
  • Ability to travel up to 25%

Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity and Affirmative Action Employer.

Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

#LI-KB1

Average salary estimate

$115000 / YEARLY (est.)
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$100000K
$130000K

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What You Should Know About Senior Manager - Strategic Accounts (Contract & Supply Chain Mgmt.), Wesco

Are you ready to take the lead as a Senior Manager - Strategic Accounts at Wesco International in the vibrant city of Dallas, Texas? In this critical role, you will be the driving force behind our key account management, ensuring seamless contractual oversight while enhancing excellence across procurement, sales, inventory, and operations management. Your job as a Senior Manager - Strategic Accounts is to craft an effective account strategy that nurtures vital relationships with strategic clients, all while leveraging your advanced sales skills, deep industry knowledge, and sharp business acumen. You'll be engaging with executive-level contacts, exploring ways to enrich these strategic partnerships, and managing sales for named accounts rather than a typical territory. As a potential leader of a talented team, your guidance will help navigate the complexities of highly strategic accounts. Your responsibilities will include steering the execution of strategic account plans, leading a team of experienced Strategic Account Managers, and conducting regular reviews to solve complex challenges. By cultivating productive, long-term relationships and coaching your sales team on strategic selling at the right levels, you will play a pivotal role in driving profitable sales growth. If you possess strong analytical abilities, exceptional interpersonal skills, and a knack for leadership and influence, this is your chance to elevate your career.

Frequently Asked Questions (FAQs) for Senior Manager - Strategic Accounts (Contract & Supply Chain Mgmt.) Role at Wesco
What are the responsibilities of a Senior Manager - Strategic Accounts at Wesco International?

As a Senior Manager - Strategic Accounts at Wesco International, you will be tasked with managing key accounts, executing strategic account plans, and overseeing the joint-strategic planning process. You’ll also be responsible for maintaining executive-level relationships, guiding your team towards achieving annual goals, and developing strategies that enhance both new customer acquisition and existing account growth.

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What qualifications are needed for the Senior Manager - Strategic Accounts position at Wesco International?

To qualify for the Senior Manager - Strategic Accounts role at Wesco International, candidates typically require a high school diploma or equivalent, with a preference for a Bachelor’s degree in Sales, Business Administration, or a related field. Furthermore, significant experience in strategic sales and large account management, including executive-level selling skills and proven leadership in team settings, is crucial.

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How does Wesco International define the ideal candidate for the Senior Manager - Strategic Accounts role?

The ideal candidate for the Senior Manager - Strategic Accounts position at Wesco International is someone with a blend of strategic sales experience, strong executive-level selling skills, and a history of nurturing client relationships. A successful candidate will also exhibit exceptional leadership qualities, effective communication skills, and a capacity for strategic planning and resource allocation.

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What type of sales experience is preferred for the Senior Manager - Strategic Accounts at Wesco International?

Wesco International prefers candidates for the Senior Manager - Strategic Accounts role to have at least 10 years of strategic sales experience, including at least 2 years of executive-level selling experience. Experience in managing large accounts and effectively influencing stakeholders at various levels within organizations is also critical.

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What is the expected travel requirement for the Senior Manager - Strategic Accounts role at Wesco International?

The Senior Manager - Strategic Accounts at Wesco International should expect to travel up to 25%. This travel is often necessary to maintain and foster relationships with key clients, particularly at the executive level.

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Common Interview Questions for Senior Manager - Strategic Accounts (Contract & Supply Chain Mgmt.)
Can you describe your experience managing strategic accounts?

In responding to this question, focus on specific examples of accounts you have managed, the strategies you implemented, and the outcomes you achieved. Highlight your approach to relationship management and how you adapted to the needs of each account.

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How do you ensure the strategic plans for accounts are followed through?

Discuss the processes you utilize to track the execution of strategic account plans, such as regular review meetings, performance metrics, and adjustments based on feedback from team members and clients. Provide examples of how you've successfully maintained accountability.

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What techniques do you use to develop long-term customer relationships?

Share your methodologies for building long-lasting relationships, such as proactive communication, understanding client needs, and providing consistent value. Discuss how you've nurtured relationships at an executive level in the past.

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Can you give an example of a complex problem you solved for a strategic account?

Be prepared to describe a specific instance where you creatively solved a challenging issue. Explain the context, your approach to the problem, and the final outcome. Focus on your analytical and interpersonal skills.

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How do you coach your team members on strategic selling?

Detail your coaching style, including specific techniques you use to mentor your sales team. Discuss how you help them develop strategic selling skills and ensure they understand the nuances of targeting executive-level clients.

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What software tools do you utilize for sales management?

Mention specific CRM tools or software you have experience with, such as Salesforce or Microsoft Dynamics. Explain how you leverage these tools to enhance sales activities, track client interactions, and streamline processes.

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How do you prioritize sales activities among multiple key accounts?

Illustrate your method for prioritizing tasks, such as assessing account potential, understanding client urgency, and strategic importance. Give examples of how you effectively managed your time and resources across accounts.

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Describe a time when you influenced a decision outside of your department.

Choose a situation where you successfully persuaded others to see your perspective. Discuss the approach you took and focus on the skills you used to navigate cross-departmental dynamics.

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What do you believe are the key trends affecting strategic account management today?

Share your insights on current trends, such as digital transformation, data analytics, or shifts in client expectations. Discuss how these factors influence your approach to managing strategic accounts.

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How would you handle a dissatisfied client who is critical to a strategic account?

Explain your approach to addressing client concerns actively and empathetically. Discuss how you would investigate the issue, communicate openly with the client, and implement solutions to rebuild trust and satisfaction.

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No matter where you are in the state of Michigan, you're never too far from Wesco. The company operates the Wesco chain of 50-plus convenience stores, offering fuel, cigarettes, candy and snacks, and selected groceries. Wesco also stocks freshly r...

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DATE POSTED
March 29, 2025

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