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Enterprise Account Manager (w/m/d)

Company Description

About Wolt

At Wolt, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from couriers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

Wolt is part of DoorDash (NASDAQ:DASH) and was founded in 2014 in Helsinki. With its 7,000 employees, Wolt makes it incredibly easy to get your favorite restaurants and stores delivered to you. Wolt operates in 27 countries and 200+ cities across the EU and Middle East, enabling our users to order food and other things from 50,000 restaurants and stores, delivered by one of our 100,000 delivery partners. In May of 2022, Wolt was acquired by DoorDash. 

Founded in 2013, DoorDash is the largest on-demand local delivery platform in the United States. We currently connect over 20,000,000 customers each month in more than 7,000 cities with more than 500,000 local businesses and restaurants. We deliver almost everything: delicious food from restaurants, grocery products, alcohol, convenience items, flowers, pet food and other retail categories like home or electronics. We operate in the United States, Canada, Australia, and New Zealand...and with Wolt, now in 27 new markets across the EU and Middle East too!

Job Description

Wolt, part of DoorDash (NASDAQ:DASH), is looking for top-talent to play a pivotal role in building our business in Germany. We’re looking for an Enterprise Account Manager (w/m/d) to manage and develop relationships with some of our largest restaurant partners in the region. Join us in our global mission to empower and grow local economies!

About the Team

The Enterprise team is an international group of passionate sales and relationship managers who target and grow strategic partnerships in Germany. This includes leading the rollout of new brands, growing existing partnerships, and working together with the marketing, product and operations teams to strengthen our offerings to provide value to our partners and end customers.

You're excited about this opportunity because you will…

  • Develop and foster partner relationships with stakeholders across all seniority-levels of large national brands
  • Analyze and identify performance improvement opportunities with your partners to ensure that together we are delivering the best experience for Wolt’s end customers
  • Understand needs and wants of partners, prioritize them internally by impact on the business, and work to co-create solutions with cross-functional teams, internally and externally
  • Engage partners in strategic conversations about expansion and growth (i.e. adding more venues, increasing sales, expanding with new brands, etc)
  • Support the rollout of new product and service opportunities to broaden partnership depth and increase partner revenue streams (e.g. white label logistics, advertising)
  • Support the development and execution of co-marketing campaigns to promote the partnership, drive sales, and visibility across multiple channels (social media, OOH, etc.)

Qualifications

We're excited about you because you...

  • Speak German and English fluently
  • Are skilled in analytics tools (Google Sheets, Excel, Looker, SQL etc) to identify root causes, build insights, and present your findings in a clear and concise manner
  • Have a proven success record in business development and/or account management including driving engagements and negotiations with stakeholders on various levels
  • Are a self-starter with a strong bias to action and a reliable team player who takes ownership to deliver results on-time

Additional Information

What we offer

  • A fast-growing tech company with many career opportunities
  • Dynamic team with flat hierarchies with a great atmosphere
  • Employee discount on Wolt orders, free drinks, coffee and fruits in the office
  • Competitive salary and eligibility for an equity package
  • Flexible working model (hybrid working from home and office) and regular team events
  • Lots of learning and growth in a globally scaling tech company

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going! We will invite applicants to an interview based on their application.

 If this sounds like an opportunity you want to pursue, apply already today!💙

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Average salary estimate

$65000 / YEARLY (est.)
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What You Should Know About Enterprise Account Manager (w/m/d), Wolt

At Wolt, an innovative tech and logistics company that's part of DoorDash, we're on a mission to empower local economies and provide exceptional delivery services. We’re excited to add an Enterprise Account Manager (w/m/d) to our dynamic team in Berlin! In this role, you'll be instrumental in managing and developing key relationships with our largest restaurant partners across Germany. This is a fantastic opportunity for someone who thrives in partnership-building and strategic discussions. You will engage with stakeholders at various seniority levels and analyze performance metrics to identify improvement opportunities that elevate the customer experience. You'll collaborate internally with marketing and product teams to enhance our offerings, ensuring mutual growth between Wolt and our partners. If you love the idea of driving engagement, launching co-marketing campaigns, and optimizing product rollouts, this is your moment! We believe that great things happen when passionate people come together in an environment that promotes ownership, teamwork, and growth. Join us in transforming Wolt from a food delivery service to a comprehensive solution for all goods. Your work as an Enterprise Account Manager will directly contribute to our mission and the local economies we partner with. If you're ready for a fast-paced environment with ample learning opportunities, we want to hear from you. Your digital journey starts here at Wolt, don’t wait—apply today!

Frequently Asked Questions (FAQs) for Enterprise Account Manager (w/m/d) Role at Wolt
What does an Enterprise Account Manager do at Wolt?

An Enterprise Account Manager at Wolt plays a pivotal role in managing and nurturing relationships with major restaurant partners. This entails engaging in strategic conversations, analyzing performance metrics, and collaborating with various teams to create impactful partnerships that enhance the local economy.

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What qualifications do I need to become an Enterprise Account Manager at Wolt?

To become an Enterprise Account Manager at Wolt, candidates should be fluent in German and English, have a proven track record in business development or account management, and possess strong analytical skills. Familiarity with analytics tools like Google Sheets or SQL is also advantageous.

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How can I apply for the Enterprise Account Manager position at Wolt?

Applying for the Enterprise Account Manager position at Wolt is simple! Just prepare your CV and submit your application through our official channels. Be sure to emphasize your relevant experience in business development or account management.

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What team culture can I expect as an Enterprise Account Manager at Wolt?

As an Enterprise Account Manager at Wolt, you’ll be part of a dynamic team with flat hierarchies, promoting a great atmosphere and collaboration. The team includes passionate sales and relationship managers dedicated to building strong partnerships.

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Is there room for advancement within Wolt for the Enterprise Account Manager role?

Absolutely! Wolt is a fast-growing tech company with numerous career opportunities. As an Enterprise Account Manager, you’ll gain invaluable experience that can lead to higher-level positions or expanded responsibilities within the organization.

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What benefits does Wolt offer to its Enterprise Account Managers?

Wolt provides a competitive salary, eligibility for an equity package, flexible working models, and vibrant employee events. Employees also enjoy perks like discounts on Wolt orders, free drinks, and learning opportunities.

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Can the Enterprise Account Manager work remotely?

Yes! Wolt offers a flexible working model that supports both hybrid working from home and in-office opportunities. This flexibility is designed to ensure a healthy work-life balance and foster productivity.

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Common Interview Questions for Enterprise Account Manager (w/m/d)
Can you describe your experience in account management as an Enterprise Account Manager?

Be prepared to outline your professional background, emphasizing successful partnerships you’ve managed. Highlight instances where you identified performance improvements and how you drove successful outcomes for your stakeholders.

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How do you prioritize the needs of multiple partners as an Enterprise Account Manager?

Discuss your approach to assessing the impact of various partner needs on the overall business. Explain your method for prioritization and any tools you leverage to manage time and projects effectively.

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What strategies do you use to foster strong partnerships with stakeholders?

Illustrate your relationship-building techniques, such as active listening, empathy, and providing consistent communication. Specific examples of how you’ve engaged stakeholders should strengthen your response.

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Describe a time you improved a partnership’s performance metrics.

Share a relevant experience detailing the metrics you focused on, the actions you took to drive improvements, and the positive outcomes. Highlight how you collaborated with partners to achieve mutual goals.

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How do you handle conflicts within a partnership?

Focus on your problem-solving skills. Provide a scenario where you successfully navigated a conflict, emphasizing open communication, understanding each party’s perspective, and a mutual solution.

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What tools do you use for data analysis in your role?

Mention your proficiency with analytics tools like Google Sheets, Excel, Looker, or SQL. Explain how you utilize these tools to extract insights and present findings that drive strategic decision-making.

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What methods do you employ to keep up with market trends relevant to your partners?

Discuss your research strategies, such as subscribing to industry newsletters, attending webinars, or engaging in professional networks. Highlight how you integrate market insights into your partnership strategies.

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How would you approach expanding a current partner’s business?

Outline a plan that includes market analysis, identifying growth opportunities, conducting regular check-ins to assess partner ambitions, and proposing actionable strategies for expansion.

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Why do you want to work as an Enterprise Account Manager at Wolt?

Express your excitement about Wolt’s mission and values. Share how your skills align with the role and how you look forward to contributing to empowering local economies through strong partnerships.

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How do you ensure effective communication across different teams at Wolt?

Discuss your collaborative approach. Highlight your strategies for maintaining clear, concise communication across diverse teams, ensuring alignment on goals, and delivering value to partners.

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Wolt makes it incredibly easy for you to discover and get what you want. Delivered to you – quickly, reliably and affordably. And by doing so, we make cities better places to live.

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Full-time, hybrid
DATE POSTED
November 29, 2024

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