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Strategic Partner Manager

As a Strategic Partner Manager, you will identify, develop, and manage partnerships that enhance WorkWave’s capabilities while driving revenue growth. You'll be responsible for sourcing partners that fill critical feature & functionality gaps in our product offering and successfully integrating them into our platform ecosystem.


In this role, you will be instrumental in expanding our platform's capabilities through strategic partnerships, driving new revenue streams, and transforming our partner ecosystem into a thriving marketplace model. Your work will directly influence our product's value proposition and competitive position in the market.


WHAT YOU'LL DO:
  • Identify and evaluate potential strategic partners whose solutions complement our platform and address customer needs
  • Build and nurture relationships with partners across various industries and technology segments
  • Negotiate partnership agreements that are mutually beneficial and align with our company's strategic objectives
  • Work cross-functionally with product, engineering, and sales teams to ensure successful integration of partner solutions
  • Drive the transformation of our partner ecosystem toward a marketplace model
  • Secure executive buy-in for partnership initiatives through compelling business cases and presentations
  • Develop go-to-market strategies for integrated partner solutions
  • Monitor partnership performance and optimize relationships to maximize value
  • Stay current on industry trends to identify new partnership opportunities proactively
  • Partner with UX design to prototype how integration into our products could increase adoption and usage of a partner app & even build out embedded frameworks so that common workflows can be enhanced by embedded partnerships at faster & faster rates


WHAT YOU'LL BRING:
  • 5+ years of experience in strategic partnerships, business development, or similar roles in the software/technology industry
  • Proven track record of successful partnership negotiations and deal closures
  • Strong understanding of SaaS business models and integration ecosystems
  • Exceptional relationship-building skills with the ability to engage at all levels, from technical teams to C-suite executives
  • Strategic thinking with the ability to align partnership opportunities with company objectives
  • Experience transforming traditional partnership models to marketplace or platform-based approaches
  • Deep analytical skills to evaluate partnership opportunities and measure performance
  • Excellent communication and presentation skills
  • Experience working with diverse client segments, from small businesses to enterprise customers
  • Exceptional negotiation skills proven to deliver industry leading economics


PREFERRED QUALIFICATIONS:
  • Experience in the Janitorial, Security, Pest and Green industries, or with similar technology platforms
  • Previous success in launching or managing a partner marketplace
  • Background in product management or solutions architecture
  • MBA or relevant advanced degree


$115,000 - $165,000 a year
In our dedication to salary transparency, we provide a compensation range for sales roles. The final offer will be dependent on various factors, including the candidate's qualifications, relevant experience, and the organization's budget. Our Talent Acquisition team will provide more information about the compensation package for this position during the interview process.

WHAT YOU SHOULD KNOW ABOUT US:  

We are laid back but buttoned up. We offer a casual work environment and remote work flexibility and have a passion for developing creative, innovative best in class solutions that directly contribute to the success of our customers

• We care deeply and deliver service and solutions that make a real difference in the lives of our clients and their businesses

• We openly accept others as they are and build strong partnerships based on trust

• Teamwork and collaboration is key to help our colleagues and customers solve their challenges

• Our team is energetic, fun, naturally inquisitive and eager to make an impact, we invite you to join us! 


LOVE WHAT YOU DO, NO MATTER WHERE YOU DO IT: 

Join our Remote-First Global Work Community: WorkWave provides an innovative and dynamic remote-first Global Work Community that encourages growth, creativity, and collaboration. No matter what stage of your career or where you live, WorkWave is your place to be part of a global company with a startup feel, where your ideas matter and your growth is a priority. 


A GLOBAL COMPANY WITH A LOCAL PRESENCE:

 • We know that there are benefits of being in the office and working from home. WorkWave promotes a healthy work/life balance and provides employees with the flexibility of collaborating in the office or the option to work virtually if desired. Our teams are well versed at working collaboratively in a fully virtual environment.   

• Our HQ is based at our state of the art home office in the historic Bell Works complex located in Holmdel Township, New Jersey. We keep our offices available to all to use when working remotely isn’t feasible, or to help with cross training, team building and/or brainstorming. 

• We have employees in over 30 states, 7 countries and many regional offices - each with their own set of perks and opportunities to give back to the local community.  

• Whether you work remotely or take advantage of one of our offices, you’ll find a community of WorkWavers that value diversity, and care deeply about our products, clients, our communities and each other.

 

RELAX, WE'VE GOT YOU COVERED: 

Employees can expect a robust benefits package, including health and dental and 401k with company match

AND BEYOND...

Find your perfect work/life balance with our Flexible Time Off policy or generous PTO plan (role dependent) and paid holidays

• Up to 4 weeks paid bonding leave

• Tuition reimbursement

• Robust Employee Assistance Program through TotalCare offering free counseling 24/7/365, plus financial counseling, legal guidance, adoption assistance services and much more!

• 24/7 access to virtual medical care with Teladoc

• Quarterly awards based on peer nominations

• Regional discounts and perks

• Opportunities to participate in charitable events and give back to the community 

 

GROW WITH US: 

We understand the impact of attracting and keeping top talent and reward intellectual curiosity and a thirst for personal and professional growth

• Encouraging our employees that already have an intimate knowledge of and passion for our products to apply for other roles within our walls just makes sense!

• Our employees have access to extensive video libraries for soft skill and role specific training available 24/7 and live trainings are provided throughout the year 

 

JOIN OUR WINNING TEAM! 

10 Time winner of Best Place to Work in New Jersey by NJBiz!

• WorkWave has been recognized with multiple awards for its outstanding products, growth and culture, including the Inc. 5000, SaaS Award, IT World Awards, Globe Awards, Silver Stevie Award for Employer of the Year, and Best Place to Work Inc. Magazine

• Recently named one of The Software Report's 3rd annual list of the Top 100 Software Companies of 2022 (worldwide!)  

 

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status: Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At WorkWave, we are dedicated to building a diverse, inclusive and authentic workplace, so if you feel like you could make a great impact in this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may just be the right candidate for this or other roles!

 

WorkWave supports salary transparency, however please note that salary estimates provided by websites (LinkedIn, Glassdoor, etc.) and not by WorkWave may not accurately reflect the actual salary range for the position.

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Average salary estimate

$140000 / YEARLY (est.)
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$115000K
$165000K

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What You Should Know About Strategic Partner Manager, WorkWave

As a Strategic Partner Manager at WorkWave, you'll play a pivotal role in developing and managing partnerships that enhance our offerings and drive impressive revenue growth. Your day-to-day will include sourcing potential partners whose solutions complement our platform, ensuring that we fill those critical feature gaps that really matter to our customers. You will have the chance to build and nurture relationships across various industries, from tech to traditional sectors, and negotiate mutually beneficial agreements that align perfectly with WorkWave's strategic goals. Collaboration is key! Working hand in hand with product, engineering, and sales teams, you'll oversee the successful integration of partner solutions into our platform, transforming our partner ecosystem into a vibrant marketplace. Your efforts will elevate our product’s value proposition and solidify our competitive edge in the market. We are looking for someone with over 5 years of experience in strategic partnerships, a strong grasp of SaaS business models, and exceptional relationship-building skills. This is more than just a job; it’s an opportunity to bring your creativity and strategic thinking to the table in a supportive and energetic environment. Plus, at WorkWave, you’ll find the flexibility of a remote-first culture, along with a passion for innovation that makes a real difference in client satisfaction. Join us, and let’s take partnership management to the next level together!

Frequently Asked Questions (FAQs) for Strategic Partner Manager Role at WorkWave
What are the key responsibilities of a Strategic Partner Manager at WorkWave?

In the role of Strategic Partner Manager at WorkWave, your key responsibilities will include identifying and evaluating potential partners, nurturing industry relationships, and negotiating strategic agreements. You'll also work collaboratively with various internal teams to ensure successful integration and expansion of our partner ecosystem. By securing executive buy-in for initiatives and driving go-to-market strategies, you'll have a lasting impact on our product's market position.

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What qualifications do I need to apply for the Strategic Partner Manager position at WorkWave?

To qualify for the Strategic Partner Manager role at WorkWave, candidates should have over 5 years of experience in strategic partnerships or business development, preferably in the software or technology sectors. A proven track record of successful negotiation, a strong understanding of SaaS ecosystems, and exceptional relationship-building skills are critical. Preferred qualifications include familiarity in specific industries and a relevant advanced degree.

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How does the Strategic Partner Manager contribute to revenue growth at WorkWave?

The Strategic Partner Manager at WorkWave is instrumental in driving revenue growth by sourcing strategic partners whose offerings fill critical gaps in our product. Through successful integration and the transformation of our partner ecosystem into a marketplace model, you will create new revenue streams that enhance our platform’s value and attract more customers.

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What is the company culture like for a Strategic Partner Manager at WorkWave?

WorkWave promotes a laid-back yet professional culture, emphasizing teamwork, collaboration, and personal growth. As a Strategic Partner Manager, you'll thrive in a remote-first environment where your creativity is valued, and you’ll have the flexibility to work either from home or our offices. Our energetic and inquisitive team fosters an inclusive atmosphere that encourages you to make a meaningful impact.

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What opportunities for professional development does WorkWave offer to Strategic Partner Managers?

WorkWave offers numerous opportunities for professional development for Strategic Partner Managers, including access to extensive training resources, ongoing educational workshops, and a culture that encourages internal mobility. We believe in fostering talent, so if you have a passion for learning and growth, WorkWave has your back.

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Common Interview Questions for Strategic Partner Manager
How do you identify potential partners to enhance our platform?

When asked this question, focus on your research and analytical skills. Discuss how you leverage industry knowledge and trends to identify potential partners whose solutions complement existing offerings, ensuring alignment with the company’s strategic objectives.

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Can you give an example of a successful partnership you managed in the past?

Share a specific story highlighting your role in identifying the partner, the steps taken during the negotiation process, and how the partnership benefited both companies. Emphasize measurable outcomes and improvements in market positioning.

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What methods do you use to build relationships with partners?

Mention your approach to relationship-building, emphasizing transparency, trust, and open communication. Discuss techniques such as regular check-ins, collaborative projects, and listening to partner needs to strengthen bonds.

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Describe a challenge you faced while negotiating a partnership and how you overcame it.

Highlight a specific challenge that demonstrates your problem-solving and negotiation skills. Explain your thought process, the strategies you implemented, and the eventual positive outcome.

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How do you align partnership initiatives with company objectives?

Discuss your experience working cross-functionally to understand company goals and how to translate them into partnership strategies. Explain the importance of aligning interests to ensure successful collaborations.

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What trends do you currently see in strategic partnerships in the tech industry?

Stay informed about industry trends and decline their significance. Discuss emerging trends such as the shift towards marketplace models, integrated partner solutions, and evolving customer expectations.

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How do you measure the success of a partnership?

Explain your methods for evaluating partnership success through metrics such as revenue growth, customer satisfaction, integration success, and overall market impact. Mention the importance of regular performance reviews.

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What’s your experience with SaaS business models?

Share your familiarity with SaaS models, perhaps highlighting a project where you had to navigate the complexities of integrating partners into a subscription-based ecosystem. Discuss how this experience informs your approach.

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How do you secure executive buy-in for partnership initiatives?

Discuss your strategies for creating compelling business cases, emphasizing the financial and strategic benefits of the initiatives. Note the importance of presenting data and fostering relationships with decision-makers.

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What strategies do you believe are essential for transforming partnership models to a marketplace approach?

Mention your understanding of platform-based approaches and discuss the importance of communicating value not just to partners, but also to consumers. Focus on how technology can drive scalable partnerships.

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WorkWave's mission is to empower service-oriented companies to reach their full potential through scalable, cloud-based software solutions that support every stage of their business life-cycle.

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March 25, 2025

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