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Head of Risk and Compliance

At Zego, we understand that traditional motor insurance holds good drivers back. It's too complicated, too expensive, and it doesn't reflect how well you actually drive. Since 2016, we have been on a mission to change that by offering the lowest priced insurance for good drivers.

From van drivers and gig workers to everyday car drivers, our customers are the driving force behind everything we do. We've sold tens of millions of policies and raised over $200 million in funding. And we’re only just getting started.

ROLE OVERVIEW

As the Head of Risk and Compliance, you will be responsible for designing, implementing, and overseeing Zego's risk management and compliance strategies. This role goes beyond traditional compliance functions—it requires a technology-driven leader who can leverage AI, automation, and data analytics to build a highly efficient, scalable, and commercially aware compliance and risk function.

You will ensure that Zego operates within regulatory requirements while proactively managing risks in a way that enhances operational efficiency, customer outcomes, and business growth. The ideal candidate is data-savvy, systems-oriented, and comfortable using AI-driven tools to automate processes, generate insights, and optimize compliance monitoring.

What you will be doing

Risk Management & Automation

Your role will be central to embedding a risk framework that is scalable, proactive, and AI-enhanced, ensuring Zego remains ahead of industry challenges while prioritizing customer protection and regulatory adherence. You will:

  • Leverage AI & automation to streamline risk identification, assessment, and mitigation processes, enabling a lean and efficient risk function.
    Enhance risk monitoring systems using AI-driven dashboards (e.g., Looker) and data analytics to identify trends, flag anomalies, and generate real-time insights.
  • Implement automated risk controls that integrate seamlessly into Zego’s operations, reducing manual overhead while ensuring accuracy and regulatory compliance.
  • Foster a systems-thinking culture, where risk is managed through smart workflows, automation, and real-time data rather than traditional static policies.

AI-Driven Compliance & Monitoring

Compliance isn’t just about meeting regulatory requirements—it’s about scalability, efficiency, and proactive risk management. In this role, you will:


  • Utilize AI tools to automate compliance monitoring, replacing manual checklists with AI-driven validation of regulatory and business rules.
  • Implement AI-driven KYC & AML checks, leveraging automation to streamline customer onboarding and ensure fraud detection is data-backed and scalable.
  • Develop and refine AI-powered reporting tools, ensuring compliance monitoring is real-time, data-driven, and dynamically responsive to regulatory changes.
  • Train the compliance team in AI-enhanced workflows, ensuring they embrace technology-first thinking rather than relying on outdated manual processes.

Regulatory Reporting & Data-Driven Insights

Transparency and automation in reporting are key to maintaining regulatory confidence while improving operational efficiency. You will:

  • Use AI tools to generate SQL queries & automate Looker dashboards, making regulatory reporting self-service and scalable.
  • Enhance compliance reporting mechanisms by integrating AI to extract, analyze, and visualize compliance data for regulators and internal stakeholders.
  • Ensure AI-assisted data validation to enhance the accuracy of compliance reports and prevent regulatory breaches.
  • Collaborate with BI & tech teams to embed compliance automation within broader company data systems.

Operational Leadership & AI-Driven Compliance Culture

Beyond automation, you’ll build and lead a forward-thinking compliance team that embraces AI, data, and automation. You will:

  • Lead a culture of AI adoption, ensuring your team proactively identifies areas where automation can enhance efficiency and reduce manual effort.
  • Ensure compliance is embedded into the product lifecycle, leveraging AI-driven risk modeling to ensure new offerings are compliant by design.
  • Mentor and upskill your team in AI-enhanced risk management, ensuring they leverage AI tools rather than relying on outdated manual methods.
  • Collaborate with product, tech, and data teams to integrate AI-driven compliance solutions directly into business processes.

What you will need to be successful

  • Proven experience in compliance & risk management, ideally within fintech, insurtech, or a technology-driven financial services firm.
  • Hands-on experience leveraging AI & automation for compliance monitoring, reporting, or regulatory processes.
  • Data-savvy and tech-enabled, with experience using tools like Looker, SQL, or AI-driven compliance automation tools.
  • Systems thinker, able to design scalable compliance frameworks that reduce manual effort and improve operational efficiency.
  • Proactive and commercially minded, with the ability to balance regulatory requirements with business growth objectives.
  • Strong leadership and change management skills, with experience driving AI adoption in compliance teams.

HOW WE WORK

We believe that teams work better when they have time to collaborate and space to get things done. We call it Zego Hybrid.

Our hybrid way of working is unique. We don't mandate fixed office days. Instead, we foster a flexible approach that empowers every Zegon to perform at their best. We ask you to spend at least one day a week in our central London office. You have the flexibility to choose the day that works best for you and your team. We cover the costs for all company-wide events (3 per year), and also provide a separate hybrid contribution to help pay towards other travel costs. We think it’s a good mix of collaborative face time and flexible home-working, setting us up to achieve the right balance between work and life.

BENEFITS

We reward our people well. Join us and you’ll get a market-competitive salary, private medical insurance, company share options, generous holiday allowance, and a whole lot of wellbeing benefits. And that’s just for starters.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, or disability status.

#LI-Hybrid

#LI-IL1

Average salary estimate

$100000 / YEARLY (est.)
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$120000K

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What You Should Know About Head of Risk and Compliance, Zego

Are you ready to make an impactful change in the world of insurance? Zego is on a mission to revolutionize motor insurance, offering innovative solutions to good drivers everywhere since 2016. We’re looking for a Head of Risk and Compliance to join our dynamic team and take charge of designing and implementing cutting-edge risk management and compliance strategies. If you're someone who thrives on leveraging technology to drive efficiency, we want you on board! In this exciting role, you'll be instrumental in building a risk function that not only ensures adherence to regulations but also enhances our operational agility and customer experience. You will integrate AI and automation into our compliance processes, creating a proactive and data-driven environment that empowers our team to identify risks and opportunities seamlessly. Your days will be filled with innovation, as you utilize AI tools for monitoring compliance, develop automated reporting mechanisms, and foster a culture where risk management is handled with real-time data insights rather than static policies. This role is perfect for those who are not just data-savvy, but are also systems-oriented and comfortable leading a forward-thinking compliance culture. At Zego, we believe in striking a balance between work and life with our unique hybrid working model, empowering you to perform at your best while enjoying great benefits. Are you ready to join the ride and shape the future of insurance?

Frequently Asked Questions (FAQs) for Head of Risk and Compliance Role at Zego
What responsibilities does the Head of Risk and Compliance at Zego have?

The Head of Risk and Compliance at Zego is responsible for designing, implementing, and overseeing the risk management and compliance strategies that keep the company ahead of regulatory requirements. This role involves leveraging AI and automation to enhance risk monitoring systems, implementing automated risk controls, and fostering a proactive culture around compliance. The position requires not just traditional oversight but a forward-thinking approach that enhances both operational efficiency and customer satisfaction.

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What qualifications are required for the Head of Risk and Compliance position at Zego?

Successful candidates for the Head of Risk and Compliance role at Zego should ideally have a proven background in compliance and risk management, specifically within fintech or insurtech environments. Hands-on experience with AI and automation tools for compliance monitoring and reporting is crucial. Additionally, candidates should exhibit strong leadership skills and a capacity for systems thinking to conceptualize scalable frameworks that align with corporate growth objectives.

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How does Zego incorporate technology in the Head of Risk and Compliance role?

Zego is committed to leveraging technology at all levels, especially in the Head of Risk and Compliance role. Candidates will use AI-driven tools to automate compliance monitoring, automate risk controls, and enhance reporting mechanisms. Automation is woven into the very fabric of risk management processes, allowing the compliance team to focus on strategic outcomes rather than tedious manual checks, thereby increasing efficiency and reducing human error.

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What is the work culture like for the Head of Risk and Compliance at Zego?

At Zego, the culture is dynamic, innovative, and supportive, with a focus on balancing collaboration and flexibility. The Head of Risk and Compliance will thrive in an environment that fosters a hybrid work model, allowing for both in-office camaraderie and remote flexibility. The organization values diversity and inclusivity, making it a great place to build a fulfilling career while driving meaningful changes in the insurance sector.

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What benefits can the Head of Risk and Compliance expect at Zego?

The Head of Risk and Compliance at Zego can expect a competitive salary and an appealing benefits package that includes private medical insurance, company share options, a generous holiday allowance, and various wellbeing initiatives. These benefits are designed to support employees' overall health and work-life balance, ensuring everyone feels valued and motivated at Zego.

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Common Interview Questions for Head of Risk and Compliance
What is your experience in risk management within the fintech industry?

To answer this question effectively, outline your specific experiences in risk management, highlighting any roles where you implemented compliance strategies, especially in a fintech context. Discuss how your approach utilized technology or data analytics to inform your strategies, making sure to tie your experiences back to how they can benefit Zego.

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How have you used AI to enhance compliance processes in your previous roles?

In responding to this question, describe specific AI tools or methods you've used to streamline compliance in past positions. Provide examples of automating monitoring processes, risk assessments, or KYC checks, and the positive outcomes they prompted, such as increased efficiency or reduced risks.

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Can you explain how to develop a scalable risk framework?

Communicate the components of creating a scalable risk framework—begin by outlining how to identify risks, assess their impact, and design monitoring systems that can adapt over time. Highlight your experience in establishing frameworks in a previous role and how this can drive compliance forward in an organization like Zego.

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What do you believe are the biggest challenges facing compliance leaders in the insurtech sector?

Discuss challenges such as evolving regulations, integrating technology effectively, and maintaining a balance between compliance and operational efficiency. Offer insights into how a proactive approach, such as utilizing AI tools, can mitigate these challenges, showcasing your understanding of industry trends.

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How do you ensure your team embraces AI-driven processes?

Explain how you've previously fostered a culture of AI adoption within teams. Discuss training efforts, providing resources, and encouraging an innovative mindset, emphasizing how these strategies can help elevate Zego's compliance methods and operations.

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What strategies would you employ to ensure compliance is integrated into the Zego product lifecycle?

Describe methods for embedding compliance checks and measures at various product development stages. Focus on collaborative processes with product and tech teams to implement compliance checks that are efficient and compliant by design, ensuring the longevity of Zego's growth initiatives.

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How do you measure the effectiveness of compliance programs?

To answer, describe key performance indicators (KPIs) and metrics that can provide insights into the performance of compliance programs. Discuss how data analytics and AI can facilitate real-time monitoring of compliance effectiveness, paving the way for continuous improvements.

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What experience do you have with regulatory reporting and data analytics?

Outline your experience with regulatory reporting, emphasizing tools you’ve used for data analysis and reporting. Highlight your comfort with SQL and BI tools, showcasing how these experiences can streamline Zego’s compliance reporting processes.

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What steps would you take if you identified a significant compliance breach?

Discuss a structured approach to handling compliance breaches, which includes immediate risk assessment, notifying necessary stakeholders, implementing corrective actions, and establishing preventive measures to avoid future breaches. This approach will convey your commitment to upholding compliance standards at Zego.

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How do you keep up with changing regulations in the insurance industry?

Demonstrate your proactive methods for staying informed of industry regulations. This can include attending webinars, following regulatory bodies, and connecting with industry networks. By staying current, you can ensure that Zego remains compliant and ahead of regulatory challenges.

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Zego was founded in 2016 and is an insurance policy provider. Zego currently operates in the UK, Ireland, France, Belgium, and Spain.

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Full-time, hybrid
DATE POSTED
March 26, 2025

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