Job details

Mission Delivery Manager

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Join an elite group of top tier professionals working in a cutting-edge environment to quickly tackle complex problem sets and deliver mission success to our customers across the globe. Zignal Labs’ real-time intelligence technology helps the world’s largest organizations protect their people, places, and position. Analyzing billions of data points in real time, Zignal's AI-powered platform accelerates mission-critical decision making by empowering leaders with contextual situational awareness of the information environment.

Fully remote, with Silicon Valley roots and team members across the globe, Zignal serves customers around the world with a robust team of subject matter experts. Learn more at zignallabs.com.

In this role you will:

Perform a range of functions to support business development, sales, and service delivery. Lead prospects, partners, and customers through ongoing engagements and demonstrations, deploying best practices and techniques to derive maximum value from Zignal products and services.
Demonstrate in-depth analysis of publicly available information to derive open source intelligence and insights. Teach others how to use the ZEN platform and automate the detection of real-time threats, trends, and narratives in support of national security and time sensitive mission requirements.
Drive the sales discovery process with new and existing customers; qualify needs, deliver in-depth demonstrations, devise custom solutions, and support the end-to-end sales and service delivery process.
Ensure prospect and customer adoption of Zignal’s platform through setup and delivery of personalized engagements including proof of concept trials. Support customer day-to-day to qualify their ongoing requirements for successful engagements and revenue growth.
Work closely with project managers, SMEs, and stakeholders to document standardized procedures and best practices across the organization
Translate mission requirements and feedback to drive development of product enhancements and cutting-edge development of emerging technologies and AI/ML solutions.

Required Skills and Qualities:

Extensive military or DoD intelligence background with a strong understanding of intelligence operations and methodologies
Ability to work independently and collaboratively in a fast-paced, dynamic environment
Strong analytical skills with the ability to identify and assess potential threats and risks based on open-source information
Exceptional written and verbal communications skills with the ability to convey complex ideas and information clearly and concisely
Top Secret Clearance Required

Preferred Qualifications:

Bachelor's degree in related field or equivalent experience
Certifications related to OSINT analysis or intelligence operations
Experience working in a joint or inter-agency environment

$130,000 - $150,000 a year

Average salary estimate

$140000 / YEARLY (est.)

min

max

$130000K

$150000K

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What You Should Know About Mission Delivery Manager, Zignal Labs

As a Mission Delivery Manager at Zignal Labs, you’ll become a vital member of an elite team committed to delivering mission success to our customers worldwide. With our cutting-edge, real-time intelligence technology, you’ll help the world’s largest organizations protect their people, places, and positions. Your role will involve engaging with clients to ensure they derive maximum value from Zignal's innovative AI-powered platform. You’ll lead demonstrations and work closely with prospects, partners, and customers to understand their needs and develop custom solutions that enhance their experience. This isn’t just about technical aptitude; it’s about teaching others to effectively use our ZEN platform, automate threat detection, and analyze real-time data to meet national security objectives. You’ll also manage individual engagements, ensuring client satisfaction and ongoing adaptation of our products to meet evolving needs. Your expertise in military or DoD intelligence operations will be invaluable as you drive our sales discovery process, assist in business development, and provide insights that influence product development. With a fully remote team that thrives on collaboration and innovation, the right candidate will not only excel in analytical skills but also have exceptional communication abilities to simplify complex ideas. If you're ready for a dynamic role that challenges you while contributing to impactful missions on a global scale, Zignal Labs is the place for you. Join us today and help shape the future of intelligence technology.

Frequently Asked Questions (FAQs) for Mission Delivery Manager Role at Zignal Labs

What does a Mission Delivery Manager do at Zignal Labs?

At Zignal Labs, a Mission Delivery Manager plays an essential role in supporting business development, sales, and service delivery. You will engage with clients, demonstrating how to maximize the effectiveness of Zignal’s AI-powered platform and assisting in the sales discovery process. This includes customizing solutions, ensuring customer adoption, and utilizing open source intelligence to support complex mission requirements.