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Account Executive, Enterprise (Europe)

About Zowie:

At Zowie, we’re all about pushing boundaries in customer experience. Our AI solutions are designed to help businesses connect faster, personalize better, and solve smarter. Top online brands (True Classic, Modivo, MediaMarkt, et al.) trust Zowie’s AI agents to be on the front-line of their customer care efforts (>1.2M conversations monthly) - to give their customers rapid support, speak their brands’ voice, drive customer loyalty, and boost their revenue. With just 1 out of every 1,000 website visitors talking to customer service globally, we believe that a well thought-out AI can tap into this gap and unlock tremendous value by bringing speed and empathy to customer interactions.

We’re a team of over 100 very ambitious individuals on a mission to do just that.


Seeing a lot of demand in Europe (Western Europe + Poland), our Sales Team is looking for an experienced Enterprise Account Executive to help us develop this territory further. GetYourGuide, Costco UK, Matas, Modivo, Decathlon, to name just a few, already run on Zowie.


We work within a consultative sales model - you’ll focus a lot of your efforts on discovering the clients’ problems and understanding their business processes. All of that, to propose a solution that really helps, resulting in clearly quantifiable value.


Hop in and bring Zowie’s AI technology to more and more businesses online across different verticals. Looking forward to meeting you!


What you'll do:
  • Manage a pipeline of opportunities and identify, engage, and develop relationships with potential prospects in the Enterprise space
  • Educate prospects to help them learn how Zowie will help their business operate more efficiently and grow revenue
  • Conduct in-depth discovery calls, presentations, and product demonstrations with prospects 
  • Demonstrate ROI through value-based selling
  • Build pipeline through strategic outbound programs
  • Manage an enterprise territory in the European market
  • Partner cross-functionally with Marketing, Product, and the Executive team
  • Become an expert on our products, customer experience, and the AI landscape
  • Use your expertise & knowledge to help the entire Sales Team thrive & develop


Ideally, you'll bring with you:
  • 7+ years of closing sales experience in B2B SaaS
  • Full cycle sales experience with a track record of building and closing pipeline
  • Exceptional verbal and written communication skills in both English and Polish
  • Track record of meeting/exceeding quotas
  • Exceptional consultative selling skills
  • Excellent presentation skills, both in virtual and in-person settings


It'll be awesome if you have:
  • Experience in selling a SaaS solution within the customer service sector
  • Experience selling into Poland and the rest of the EU


We are:

Ambitious and innovative. We never settle. We always look for better ways of doing things. 

Like a sports team. We take ownership of our work and believe in personal accountability. At the same time, we work together, support each other, and focus on winning as a team. 

Unafraid of change. The market we're in is changing rapidly and we thrive in this ever-evolving environment. 

Growing fast. You’ll have a lot of autonomy and impact as we grow.

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Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Account Executive, Enterprise (Europe), Zowie

At Zowie, we’re not just focusing on providing customer support; we’re revolutionizing the customer experience through cutting-edge AI technology. As an Account Executive, Enterprise for our European market, you will play a pivotal role in this mission. You’ll be managing a pipeline of opportunities, engaging with potential prospects across various verticals, and educating them on how Zowie can transform their business operations. With services that are trusted by renowned brands like True Classic and MediaMarkt, you’ll be empowered to demonstrate the significant ROI that our solutions offer. Your exceptional consultative selling skills will come into play as you conduct in-depth discovery calls and product demonstrations, tailored to meet the specific needs of each client. We’re looking for someone with at least 7 years of full cycle B2B SaaS sales experience who can navigate the nuanced landscape of enterprise sales in Europe, particularly in Poland. Your role will also involve collaborating cross-functionally with our Marketing and Product teams to ensure that every prospect is provided with a solution that significantly enhances their customer service landscape. At Zowie, you’ll not only be part of a driven and innovative team but also have the autonomy to make a real impact as we continue to grow and evolve our offerings. If you’re ready to bring exceptional customer experiences to life, we can’t wait to meet you!

Frequently Asked Questions (FAQs) for Account Executive, Enterprise (Europe) Role at Zowie
What are the primary responsibilities of the Account Executive, Enterprise at Zowie?

The Account Executive, Enterprise at Zowie is responsible for managing a pipeline of opportunities, building relationships with potential clients, and conducting product demonstrations that highlight the effectiveness of Zowie's AI solutions. You will be deeply involved in understanding the challenges faced by prospects, showcasing how Zowie can drive efficiency and revenue growth for their business, and distinctly demonstrating the return on investment.

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What qualifications are required for the Account Executive, Enterprise role at Zowie?

Candidates for the Account Executive, Enterprise position at Zowie should have over 7 years of closing sales experience in B2B SaaS environments. A full cycle sales experience and a proven track record of exceeding quotas are vital, alongside exceptional communication skills in English and Polish. Ideally, candidates with prior experience in selling SaaS within the customer service sector will find this role particularly befitting.

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How does Zowie's consultative sales model work for the Account Executive, Enterprise?

In the consultative sales model that Zowie employs, the Account Executive, Enterprise focuses on understanding the needs and problems of the clients deeply. This requires detailed discovery sessions and tailored presentations that articulate how Zowie's AI solutions can solve specific challenges, thereby providing quantifiable value. Sales professionals in this role must listen intently and present solutions that resonate with prospect's business goals.

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What does success look like for an Account Executive, Enterprise at Zowie?

Success for an Account Executive, Enterprise at Zowie is characterized by successfully building and managing a robust pipeline, exceeding sales quotas, and forming valuable relationships with clients that translate into long-term engagements. Demonstrating substantial ROI to prospects through effective presentations and tailored solutions is also a key indicator of success in this role.

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What is the company culture like at Zowie for the Account Executive role?

At Zowie, the culture is ambitious and innovative, where teamwork is fundamental. The company values personal accountability while ensuring that support and collaboration are prevalent. The fast-paced, dynamic environment allows Account Executives to thrive and make impactful contributions, making it an exciting place for individuals who embrace change and growth.

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Common Interview Questions for Account Executive, Enterprise (Europe)
Can you describe your experience with B2B SaaS sales?

When answering this question, highlight your past roles and key achievements. Focus on your full cycle sales experience, mentioning specific SaaS products you've sold, and relate these experiences to the demand for Zowie's innovative AI solutions. It's crucial to demonstrate not just what you've sold, but how you effectively engaged with clients to close deals and meet quotas.

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How do you approach discovery calls with potential clients?

An effective approach to discovery calls involves preparing thoughtful questions that uncover the client's challenges, needs, and goals. Make sure to emphasize motivation behind their interest in AI solutions. Listening actively is key; when clients share their insights, relate them back to how Zowie can assist, building a foundation of trust and connection.

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Can you provide an example of how you demonstrated ROI to a client?

To answer this question, share a specific instance where you quantified the direct benefits of your product for a client. Mention the tools you used to illustrate value and how you articulated the cost savings, increased efficiency, and enhanced customer satisfaction achieved through your solution. This shows that you understand the importance of ROI in the sales process.

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What strategies do you use to build and manage a sales pipeline?

Discuss your strategic approach to pipeline management, including how you prioritize lead generation, nurture relationships, and leverage CRM tools effectively. Explain how you identify key opportunities and how you ensure consistent follow-up to maintain engagement, thus keeping your pipeline healthy and productive.

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How do you stay informed about industry trends and competitor activity?

Describe your methods for staying current, such as subscribing to industry publications, participating in webinars, or networking with industry professionals. Highlighting a proactive approach to acquiring knowledge about trends in AI and customer experience will show that you are committed to your professional development and can offer insights beneficial for Zowie.

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What challenges have you faced in enterprise sales, and how did you overcome them?

Reflect on a particular challenge, whether it was a difficult negotiation or breaking into a new market. Discuss the steps you took to overcome this issue, your resilience, and the final outcome. It's important to relate this back to how you would handle challenges at Zowie to demonstrate your adaptability and problem-solving skills.

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How would you customize a solution for a potential client?

Illustrate your consultative sales process by detailing how you would conduct a thorough analysis of a client's current operations, understanding their specific needs, and then tailoring a personalized solution. Discuss the importance of alignment between Zowie's capabilities and the client's goals in creating a compelling proposal.

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What role does teamwork play in your sales process?

Convey the importance of collaboration with different teams, such as marketing or product development, to enhance your sales efforts. Discuss how sharing insights and feedback can lead to refining your sales strategy and enhancing client experiences, reflecting the team dynamics that Zowie prioritizes.

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Why do you want to work for Zowie specifically?

Express your enthusiasm for Zowie’s innovative approach and mission to improve customer experiences through AI technology. Relate your personal values to the company’s culture and mission, indicating that you genuinely believe in and are excited about the impact you can make within their team and toward their goals.

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How do you handle rejection in sales?

Acknowledge that rejection is a natural part of sales while emphasizing your strategies for resilience. Discuss how you learn from feedback, analyze setbacks, and maintain a positive outlook, which allows you to continue pursuing new opportunities with enthusiasm.

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Customer Service teams at eCommerce brands are constantly struggling to keep up with increased demand while still providing an exceptional customer experience. In steps Zowie. Zowie is the only AI powered chatbot built specifically for eCommerce t...

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Full-time, remote
DATE POSTED
December 7, 2024

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