Senior Account Manager

As a Senior Account Manager at 1840 & Company, your key responsibilities include managing client relationships, overseeing the execution of YouTube and Meta ad campaigns, and leading the media buying team. You will also play a crucial role in optimizing internal processes and identifying opportunities for client growth, ensuring that marketing strategies closely align with business goals. Your leadership will not only drive campaign success but also enhance client retention and satisfaction.

To qualify for the Senior Account Manager position at 1840 & Company, you'll need 5+ years of experience in a digital marketing agency, especially in managing high-ticket clients. Strong expertise in YouTube and Meta ads is essential, along with proven leadership skills to manage cross-functional teams. Excellent communication abilities, experience with ClickUp or similar tools, and a proactive approach to problem-solving are also key requirements for this role.

At 1840 & Company, we believe in empowering our employees, including Senior Account Managers, by providing comprehensive training and development opportunities. You'll have the chance to work closely with experienced professionals and participate in regular feedback sessions to enhance your skills. Additionally, we foster an environment that encourages innovation and collaboration, allowing you to contribute meaningfully to strategies that drive success.

A Senior Account Manager at 1840 & Company typically uses project management tools like ClickUp to streamline workflows and facilitate communication across teams. Additionally, familiarity with ad management platforms for YouTube and Meta, as well as conversion tracking software like Hyros, will be beneficial for optimizing campaign performance and achieving client success.

The salary range for a Senior Account Manager at 1840 & Company is between $12 and $13 per hour. This competitive compensation reflects our commitment to valuing the expertise and experience that our Account Managers bring to our team. Alongside competitive pay, we also offer a supportive and flexible work environment to enhance your professional growth.

As a Senior Account Manager, my approach to client management involves building strong relationships based on trust and transparency. I prioritize understanding the client's goals and aligning our marketing strategies accordingly. I also ensure clear communication and regularly check in with clients to address any concerns proactively.

To optimize YouTube and Meta ad campaigns, I rely on data-driven insights to inform my strategies. This includes thorough A/B testing, analyzing audience engagement metrics, and making iterative adjustments based on performance. Collaborating closely with the media buying team is essential to ensure we maximize ROI for our clients.

Handling challenging conversations with clients requires empathy and active listening. I strive to understand their perspective and clearly communicate the rationale behind any necessary decisions. I always aim to provide actionable solutions and work collaboratively to resolve issues, ensuring the client's continued satisfaction.

My experience with managing a media buying team involves mentoring team members, setting clear objectives, and fostering a collaborative environment. I believe in encouraging open dialogues, recognizing individual contributions, and continuously sharing insights to drive performance and team cohesion.

Certainly! In a previous role, I managed a digital campaign for a high-ticket client that resulted in a 150% increase in conversions. By closely analyzing audience data and optimizing ad placements on Meta, we effectively reached our target demographic, achieving impressive ROI for the client.

Staying abreast of industry trends is essential for a Senior Account Manager. I regularly attend webinars and conferences, subscribe to marketing newsletters, and participate in online forums. Engaging with industry thought leaders also helps me to continually refine our strategies and stay competitive.

For workflow optimization, I utilize project management tools like ClickUp to create transparent processes that enhance team productivity. I implement regular check-ins and feedback loops to identify bottlenecks and streamline operations, ensuring that our workflows are efficient and conducive to high-quality outcomes.

When managing multiple client accounts, I prioritize tasks based on urgency and client needs. I make use of project management tools to keep track of deadlines and ensure I allocate time efficiently while remaining flexible to accommodate any urgent requests from clients.

Identifying upsell opportunities involves regular assessments of client performance and feedback. By understanding their evolving needs and monitoring campaign results, I can propose additional services or strategies that align with their business goals, ultimately enhancing their ROI and satisfaction.

Communication is fundamental to my success as a Senior Account Manager. Clear, consistent, and proactive communication fosters trust with clients and ensures that expectations are aligned. It also enhances collaboration with team members, allowing for effective execution of campaigns and achievement of shared goals.