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Healthcare Lab Sales Representative

Overview

This position is responsible for the sales and marketing efforts for laboratory services.  This person is responsible for ensuring solid and sustainable relationships with long-term care facilities and primary care physician offices while driving revenue through effective sales practices and processes.

Qualifications

  • Bachelor of Science in related field preferred.
  • 1 year laboratory sales experience preferred.
  • Strong knowledge of laboratory services and diagnostics.
  • Must have CRM experience.
  • Excellent communication, presentation and computer skills.
  • Sensitive to deadlines and completed reporting in a timely manner.
  • Must be goal oriented, sensitive to deadlines and have a passion to help others.
  • Must be self-motivated, able to problem solve, and multi-task.
  • Must have own transportation, good driving record and auto insurance.

We will only employ those who are legally authorized to work in the United States. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen.

 

We are an equal opportunity employer.

 

 

Responsibilities

  • Create demand by successfully finding, developing and selling services to new accounts.
  • Expand and maintain professional relationships with new and existing customers within designated region.
  • Successfully execute sales activities and provide accurate and timely reporting.
  • Contact prospective leads and identify up sell opportunities.
  • Record all sales activities in CRM timely to keep active sales records.
  • Proactively contact sale leads and maintain an accurate sales pipeline.
  • Ensure client satisfaction is met and maintained.
  • Conduct business in a professional, ethical manner at all times.
  • Comfortably present Company services with proper decision (Medical Directors, Director of Nursing and Primary Care Physicians).
  • Follow up to ensure prospect clients have received marketing materials you leave behind.
  • Answer any questions from prospects in a timely manner.
  • Works proactively and troubleshoots solutions to management.
  • Travel 75% of the time.
  • Ensure that the activities of operations are conducted in a manner that is consistent with overall Company protocol and are in compliance with Federal, State and payer regulations, guidelines and requirements.
  • Actively supports and complies with all components of the compliance program, including, but not limited to, completion of training and reporting of suspected violations of law and Company policy.
  • Maintains confidentiality of all information; abides with HIPAA and PHI guidelines at all times.
  • Reacts positively to change and performs other duties as assigned.

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Healthcare Lab Sales Representative, 360care

Are you ready to make a real impact in the healthcare sector? As a Healthcare Lab Sales Representative at our company in Bethel Park, you'll become an essential part of our dynamic team, focusing on the sales and marketing of cutting-edge laboratory services. This role isn’t just about hitting numbers; it's about building solid, lasting relationships with long-term care facilities and primary care physician offices. Using your expertise, you’ll drive revenue while ensuring client satisfaction and expanding our customer base. You'll enjoy the thrill of meeting prospects, identifying upsell opportunities, and skillfully presenting our services to medical directors and nursing staff. Your background—ideally a Bachelor of Science in a related field and at least a year of laboratory sales experience—will allow you to speak knowledgeably about our products. We're looking for someone with outstanding communication and presentation skills who can multi-task effectively and has a passion for helping others. If you have CRM experience, are self-motivated, and ready to travel about 75% of the time, we want to hear from you! Join us, and not only will you be part of a fulfilling career, but you'll also work in a supportive environment that values growth and innovation. Get ready to roll up your sleeves, travel the region, and connect with clients who need your expertise!

Frequently Asked Questions (FAQs) for Healthcare Lab Sales Representative Role at 360care
What are the key responsibilities of a Healthcare Lab Sales Representative at our company?

As a Healthcare Lab Sales Representative with us, you will be responsible for generating demand for our laboratory services. This includes developing and maintaining relationships with new and existing customers, executing sales activities, contacting prospective leads for upsell opportunities, and documenting all activities in our CRM system. You will also ensure client satisfaction, adhere to compliance protocols, and travel to various locations as needed.

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What qualifications do I need to apply for the Healthcare Lab Sales Representative position?

To be considered for the Healthcare Lab Sales Representative position, a Bachelor of Science in a related field is preferred, along with at least one year of laboratory sales experience. Familiarity with laboratory services, excellent communication and presentation skills, and CRM experience are essential. Candidates should also possess a good driving record and personal transportation to meet travel requirements.

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How does the sales process work for the Healthcare Lab Sales Representative role?

In the Healthcare Lab Sales Representative role, the sales process starts with identifying potential clients and proactively reaching out to establish connections. This involves conducting presentations to medical directors and nursing staff, addressing any questions they may have, and following up to secure their commitment. Throughout, you'll maintain an accurate sales pipeline and record all activities in our CRM, ensuring you track progress and meet deadlines.

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What does a typical day look like for a Healthcare Lab Sales Representative?

A typical day for a Healthcare Lab Sales Representative may include traveling to meet with clients, conducting presentations for new services, responding to client inquiries, and documenting sales activities. You'll also spend time strategizing on new leads, looking for upsell opportunities, and maintaining customer relationships to ensure satisfaction. It's a blend of on-the-ground relationship building and strategic planning, making each day dynamic and fulfilling.

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What kind of support is provided to a Healthcare Lab Sales Representative?

As a Healthcare Lab Sales Representative, you will receive full support from our dedicated team. This includes training on our services, ongoing professional development opportunities, and access to marketing materials to assist you in your sales efforts. Additionally, we foster a collaborative work environment where you can share insights and strategies with your peers to improve your success in the role.

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Common Interview Questions for Healthcare Lab Sales Representative
Can you describe your experience with sales in the healthcare sector?

When answering this question, be specific about your previous roles, mentioning any relevant positions you've held in healthcare sales. Highlight your ability to connect with healthcare professionals and provide examples of how you've successfully influenced decisions regarding laboratory services.

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How do you build and maintain relationships with clients?

Discuss your approach to relationship building by emphasizing active listening and regular communication. Share examples of how you've followed up with clients and conducted needs assessments to ensure ongoing satisfaction and loyalty.

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What strategies do you use to identify new sales opportunities?

Talk about your methods for lead generation, such as networking, attending industry events, or utilizing CRM analytics. Provide specific strategies you have successfully implemented in your previous sales roles that led to increased clientele.

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How do you handle objections from potential clients?

Explain your approach to addressing objections by actively listening to the client's concerns and responding with tailored information. Provide examples of past situations where you've turned an objection into a successful sale.

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What makes you passionate about selling laboratory services?

Share your motivations for working in healthcare and how you believe your role as a Healthcare Lab Sales Representative contributes to the betterment of patient outcomes. Discuss how your passion drives you to excel in your sales efforts.

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How do you prioritize your tasks in a fast-paced sales environment?

Mention the techniques you use for task management, such as setting daily goals and using CRM tools to track your activities. Discuss your method for integrating flexibility into your schedule to respond to client needs while meeting deadlines.

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Can you give an example of a successful sales experience?

Prepare a success story that highlights your ability to close a deal. Describe the scenario, the challenge you faced, the actions you took, and the outcome, emphasizing what you learned and how it contributes to your overall sales effectiveness.

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How do you ensure compliance with regulations in your sales processes?

Discuss how you stay informed about compliance regulations in healthcare sales and provide examples of how you've adhered to these guidelines in your previous roles to safeguard the company and maintain a professional reputation.

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What makes you a good fit for this Healthcare Lab Sales Representative position?

Focus on your unique skills, experiences, and qualities that align with the job description. Highlight why your background in laboratory sales, your communication skills, and your ability to adapt in a dynamic environment will make you a successful Healthcare Lab Sales Representative.

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How do you keep up with industry trends and developments?

Talk about the resources you utilize to stay updated on healthcare trends, such as industry publications, webinars, and professional networks. Discuss how this knowledge enhances your effectiveness in selling laboratory services.

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