Apartment Leasing Agent

As an Apartment Leasing Agent at Village Green, your responsibilities include matching prospective residents with available apartments, conducting property tours, managing the leasing process from inquiry to move-in, and building strong relationships with current tenants. You'll also be involved in lead generation, maintaining accurate records, and participating in community events to promote the property.

To be considered for the Apartment Leasing Agent role at Savannah at Ankeny, you should have 1-3 years of sales experience in a multi-family environment. Strong verbal and written communication skills are essential, and proficiency in Microsoft Office is preferred. An undergraduate degree is strongly preferred, and the ability to work weekends is a must.

Success as an Apartment Leasing Agent with Village Green involves being responsive to the needs of prospective residents, effectively conducting property tours, and maintaining positive relationships with current tenants. You’ll also need to be proactive in following up on leads, staying informed about market trends, and commonly exceeding sales targets.

Village Green is deeply committed to the growth and development of its associates. As an Apartment Leasing Agent, you’ll receive great training and access to various resources to help you excel. This includes tools to support your sales efforts, as well as ongoing training to keep you informed about industry trends and practices.

As an Apartment Leasing Agent at Savannah at Ankeny, you can expect a competitive pay structure of $17/hr plus bonuses and commissions. Additionally, our robust benefits package includes a 401K plan with a match, medical, dental, vision insurance, and a bonus program that acknowledges and rewards your hard work.

Handling difficult residents requires patience and excellent communication skills. It’s important to listen actively to their concerns, empathize with their situation, and work collaboratively to reach a solution. Be prepared to share a scenario from your experience where you turned a negative situation into a positive outcome.

Meeting sales targets can be achieved through a blend of effective lead generation, exceptional customer service, and follow-up strategies. Provide examples of how you’ve successfully identified prospective clients, nurtured leads, and closed deals in previous roles, showcasing your sales techniques.

Sharing a specific example where you went above and beyond for a resident can highlight your dedication to customer service. Discuss the situation, what you did to exceed their expectations, and the impact it had on the resident and the property.

Research Village Green and articulate your admiration for their community focus and commitment to employee development. Discuss how your values align with theirs and your enthusiasm for contributing positively to the team and property.

Consider discussing various marketing strategies you would employ. This could include leveraging social media, hosting community events, and utilizing local partnerships to attract potential residents. Highlight your creativity and knowledge of effective property marketing.

Effective task prioritization is crucial in this role. Discuss how you assess urgency versus importance when scheduling property tours, managing paperwork, and addressing resident concerns. Time management skills are essential to ensure smooth operations.

A successful property tour should engage prospective residents and highlight unique features of the community. Speak about the importance of personalizing the tour based on the prospective resident’s needs and fostering a welcoming atmosphere during the visit.

Staying informed about local market trends can involve regular industry research, networking with other professionals, and attending relevant events. Show your commitment to continuous learning and how you would use that knowledge in your role at Village Green.

Maintaining accurate records is critical for an Apartment Leasing Agent. Discuss your experience with property management software or databases, and emphasize your attention to detail and organizational skills, which are key in keeping up with client interactions and leasing details.

Building rapport is all about genuine communication and finding common interests. Discuss techniques you've used, such as active listening and personalizing interactions, to create a friendly atmosphere that encourages prospective residents to engage openly.