Director of System Experience

The Director of System Experience at our Mountain View office plays a pivotal role in leading the design of user interaction systems across vehicle and mobile platforms. Responsibilities include defining in-vehicle infotainment features, coaching a team of UX/UI designers, ensuring quality execution, and developing seamless frameworks for notifications and application designs. This position will be influential in creating innovative and intuitive experiences that enhance user interactions with our products.

To be considered for the Director of System Experience role, candidates should possess a Bachelor’s or Master’s degree in Design, HMI, Interaction Design, or a related field. We require at least 10 years of UI/UX experience and demonstrated leadership in automotive or technology spheres. Candidates should also have a strong grasp of user-centered design principles and exceptional collaboration skills, particularly with engineering and product management teams.

The Director of System Experience collaborates extensively with engineering, product management, and design teams to guarantee the System UI aligns with business needs and user expectations. This role involves cross-functional partnerships to ensure a unified design experience, and the director will lead mentoring sessions with design teams to cultivate creativity and innovation within collaborative efforts.

Innovation is at the heart of the Director of System Experience's responsibilities. Staying ahead of industry trends and integrating emerging technologies into design practices is critical for maintaining a competitive edge. This role is tasked with harnessing creative designs that not only meet but exceed user needs while taking advantage of the latest advancements in automotive technology.

The company culture for the Director of System Experience in Mountain View is dynamic and collaborative, fostering an environment where creativity and innovation thrive. Encouragement for continuous improvement and risk-taking in design is vital, and leaders are expected to inspire their teams to push boundaries while working towards shared goals in shaping the future of mobility.

When discussing your approach to vehicle user experience design, emphasize your user-centered design philosophy. Talk about how you gather user feedback and conduct usability tests to inform your design decisions, ensuring the experience is intuitive and seamless for users in different driving scenarios.

Share specific examples of past projects where you collaborated with engineering and product management teams. Highlight the importance of communication and compromise in achieving project objectives, and discuss tools or methodologies that you find effective for fostering collaboration.

Outline the various resources you utilize, such as industry publications, conferences, and online courses. Mention any specific trends you have recently integrated into projects and how staying updated benefits your design strategy.

Discuss your efforts in fostering a supportive learning environment, whether through one-on-one sessions, design critiques, or workshops. Emphasize your methods for providing constructive feedback that encourages creativity and professional growth among junior designers.

Choose a specific project that posed significant challenges, detailing the issues encountered. Emphasize your problem-solving strategy, whether through iterative design, stakeholder negotiation, or team collaboration, and describe the successful outcomes achieved.

Highlight your organizational techniques, such as setting clear goals, using project management tools, and regularly communicating with your team. Emphasize your ability to adapt to changing priorities while ensuring deadlines are met.

Describe your typical process, which may include wireframing, prototyping, and user testing. Discuss how you gather user feedback during these stages and how that feedback informs final designs.

Discuss your commitment to inclusive design principles and any tools or guidelines you use to assess the accessibility of your designs. Provide examples of how you’ve integrated accessibility features in past projects.

Mention various metrics like user engagement, feedback, or usability scores that you analyze after a design is launched. Talk about the importance of continuous improvement and iteration based on this data.

Go into detail about your sources of inspiration, such as nature, art, or user behavior, and how you translate those inspirations into practical design solutions. Share how this inspiration has led to innovative designs in previous roles.