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Senior UX Designer- RHEL AI

Senior UX Designer

Red Hat is on a mission to be the catalyst in communities of customers, contributors, and partners creating better technology the open source way. To help fulfill that mission, the User Experience Design (UXD) team is looking for a Senior User Experience Designer to join our RHEL AI design team.

Learn more about RHEL AI and design at Red Hat

What you will do

We're looking for someone with excellent problem-solving skills who can decompose complex problems to produce simple, intuitive experiences for data scientists, engineers, and app developers who are building AI-powered applications.  As a Senior User Experience Designer, you will:

  • Consider an end-to-end user experience that spans product onboarding, usage, and support across multiple technical areas.

  • Exercise your curiosity to understand user needs and extract use cases to solve.

  • Partner with stakeholders across Red Hat to gather business requirements and present recommendations. 

  • Collaborate with a team of researchers, designers, and front-end developers to build useful and compelling user experiences.

  • Perform or participate in planning user research to inform or validate design decisions.

  • Understand and communicate the information architecture, workflows, and processes surrounding the user experience.

  • Create mockups, wireframes, and other design deliverables using Figma, Miro, and other design tools.

  • Build relationships with engineers  and product managers to support successful development.

  • Identify usability issues and make solid recommendations for improvement, working with stakeholders to prioritize against competing requirements. 

  • Actively participate in PatternFly, our community-built design system, as both a user and contributor.

  • Make time for fellow designers to provide feedback and mentorship.

What you will bring

  • Experience advocating for a high-quality user experience through every step of the process and across team boundaries.

  • A drive to collaborate across teams and to explain your ideas and process to other people.

  • Experience using data to inform design decisions.

  • Flexibility to adapt to changing situations, needs, or requirements. 

  • A portfolio of work that demonstrates your process and skills demonstrating a proactive approach and natural curiosity in the work you do.

Nice to Have

  • Bachelor's degree or higher in interaction design, visual design, human computer interaction, human factors, computer science, or a closely-related area

  • 5+ years of experience with designing user experience for enterprise applications

  • Experience designing for users involved in AI/ML application lifecycle: ML ops, Data Science, model tuning (strongly preferred)

  • Proven track record of leading design creation and delivering high-quality results on schedule, working with internal and external stakeholders including business people and customers.

  • Ability to adjust leadership style to influence, encourage, and challenge others in a variety of situations

  • Adaptable to changing conditions and unexpected obstacles, modifying work methods in response to new information to accomplish organizational goals

  • Experience with agile development

  • Experience with open source projects

#LI-JC2

The salary range for this position is $127,890.00 - $211,180.00. Actual offer will be based on your qualifications.

Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. 

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Benefits
●    Comprehensive medical, dental, and vision coverage
●    Flexible Spending Account - healthcare and dependent care
●    Health Savings Account - high deductible medical plan
●    Retirement 401(k) with employer match
●    Paid time off and holidays
●    Paid parental leave plans for all new parents
●    Leave benefits including disability, paid family medical leave, and paid military leave
●    Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! 

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. 

Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.


Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply. 

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What You Should Know About Senior UX Designer- RHEL AI, Red Hat

Are you a creative problem-solver with a passion for user experience? Red Hat is looking for a Senior UX Designer to join our RHEL AI design team in Boston! As part of a dynamic environment, you'll play a pivotal role in shaping intuitive experiences for data scientists, engineers, and app developers focused on AI-powered applications. Your knack for simplifying complex problems will be invaluable as you design end-to-end user experiences that seamlessly integrate product onboarding, usage, and support. Get ready to exercise your curiosity to deeply understand user needs and translate them into actionable designs. Collaborating with talented researchers and developers, you'll bring ideas to life through mockups and wireframes created in tools like Figma and Miro. In this position, you're not just creating; you're building relationships and influencing product strategies while actively participating in our community-driven design system, PatternFly. At Red Hat, we value a culture of feedback and mentorship, making it a fantastic opportunity to grow both personally and professionally. If you're ready to advocate for high-quality user experience and have experience in designing enterprise applications, we want to hear from you! Join us in creating the future of open-source technology.

Frequently Asked Questions (FAQs) for Senior UX Designer- RHEL AI Role at Red Hat
What are the primary responsibilities of a Senior UX Designer at Red Hat?

As a Senior UX Designer at Red Hat, your main responsibilities include understanding user needs, collaborating across teams, and designing end-to-end user experiences. You'll work with stakeholders to gather business requirements, create design deliverables using tools like Figma and Miro, and participate in user research to inform design decisions. Your experience will help shape intuitive interfaces for AI-powered applications while prioritizing usability and accessibility.

Join Rise to see the full answer
What qualifications should I possess to be a Senior UX Designer at Red Hat?

To be considered for a Senior UX Designer role at Red Hat, you should have a minimum of 5 years of experience in user experience design, particularly for enterprise applications. A portfolio showcasing your design process and skills is essential. A Bachelor's degree in fields like interaction design or human-computer interaction is preferable, along with experience using data to inform design decisions and strong collaboration skills.

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How does Red Hat support professional development for Senior UX Designers?

At Red Hat, we encourage continuous learning and professional growth. As a Senior UX Designer, you will have the opportunity to mentor fellow designers and participate in our community-driven design system, PatternFly. Additionally, Red Hat offers benefits like tuition reimbursement and various leave options to ensure our designers can pursue their career goals while balancing personal commitments.

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What tools are commonly used by Senior UX Designers at Red Hat?

Senior UX Designers at Red Hat commonly use tools such as Figma and Miro for creating mockups, wireframes, and collaborative design sessions. These tools help facilitate communication and ensure designs are visually appealing and user-friendly. Familiarity with user research methodologies and agile development practices is also essential in this role.

Join Rise to see the full answer
What is the company culture like for a Senior UX Designer at Red Hat?

The culture at Red Hat is built on open-source principles, emphasizing transparency, collaboration, and inclusion. This environment empowers Senior UX Designers to express their ideas, contribute to innovative solutions, and challenge the status quo. You'll work alongside creative and passionate individuals who are dedicated to pushing the boundaries of technology and user experience.

Join Rise to see the full answer
Common Interview Questions for Senior UX Designer- RHEL AI
Can you describe your design process as a Senior UX Designer?

In an interview, explain your design process step-by-step, emphasizing user research, ideation, prototyping, and testing. Use concrete examples from your previous work to demonstrate your ability to adapt and iterate based on user feedback and stakeholder requirements.

Join Rise to see the full answer
How do you handle constructive criticism of your designs?

Discuss how you view constructive criticism as an opportunity for growth. Share your experience in responding to feedback positively, making adjustments to your designs, and facilitating discussions to reach consensus among team members and stakeholders.

Join Rise to see the full answer
What metrics do you consider when evaluating a user experience?

Mention metrics such as user engagement, task completion rates, and user satisfaction scores. Explain how these metrics inform your design decisions and provide insights into usability issues, which ultimately enhance the user experience.

Join Rise to see the full answer
How do you ensure your design is accessible to all users?

Highlight your commitment to inclusive design practices. Discuss techniques you use to assess accessibility, such as adherence to WCAG guidelines and usability testing with diverse user groups to ensure that everyone can benefit from your designs.

Join Rise to see the full answer
Describe a challenging design project you worked on and how you overcame obstacles.

Share a specific project where you faced significant challenges, explaining how you approached the problem. Focus on collaboration with team members, leveraging user feedback, and employing critical thinking to arrive at effective solutions.

Join Rise to see the full answer
How do you prioritize features when designing an interface?

Talk about your approach to user research and feedback gathering to understand user needs and pain points. Explain how you use that insight alongside business objectives to prioritize features that will provide the greatest value to users.

Join Rise to see the full answer
What role does collaboration play in your design process?

Emphasize the importance of collaboration with cross-functional teams, while discussing how you gather insights from developers, researchers, and stakeholders. Illustrate how teamwork enriches the design process and contributes to creating successful products.

Join Rise to see the full answer
Can you give an example of a successful design you delivered on a tight deadline?

Provide a specific example that details the project, the timeline constraints, and how you effectively managed your time and resources to deliver a successful design. Highlight the results and any positive impacts your design had on the users.

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How do you stay updated on industry trends and emerging technologies?

Discuss ways you keep abreast of trends, such as following UX blogs, attending design conferences, and participating in online communities. Mention any platforms or thought leaders you find particularly influential in shaping your design perspective.

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Why do you want to work at Red Hat as a Senior UX Designer?

Use this opportunity to express your excitement about Red Hat's open-source culture and commitment to collaboration. Share how you align with their values and how your skills and experience can contribute to the team’s mission in creating compelling user experiences.

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To be the catalyst in communities of customers, contributors, and partners creating better technology the open source way.

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