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Senior Security Service Technician

Our client, Shel-Bar Electronic Industries Inc, is a Canadian and USA company specializing in Integration of Security, Life-safety and Information Systems. They have just opened a new office location in Omaha. If you are looking for a change with an opportunity to start on the ground floor and be part of the growing success, this could be for you.

Who is our client? They utilize an out of the box approach to their customers' needs for design, installation, and integration security needs. Progressive and fast-growing, this electrical/security service company that takes great pride in providing their clients with professional trade experience. Their priority is client-focused medium to large scale access control and video management systems.

Who are you? A motivated, attentive and hardworking Network Specialist with security access control, video management and audio visual experience. The ideal individual will have at least 5 years of experience in installing emergency communications and security systems with a thorough knowledge of Microsoft Server and Networking, as well as switches environments.

Salary:
$43.00 - $50.00 per hour (based upon experience)

Hours of Work:
Monday to Friday, 8:00am - 4:30pm (Full-Time)
Typical day, although start and end times may vary.
Overtime may be required or available based upon project needs.

Travel:
Willingness to travel to locations across the USA as needed, including Ohio and North Carolina.

Responsibilities

  • This role is focused primarily on the hands-on installing of strikes, contracts, cameras, cabinets and wiring.
  • Perform service and new installation commissioning activities on access control, CCTV, intrusion alarm and intercom systems.
  • Build equipment system racks, pull cables and prepare equipment for installation.
  • Installation and service of IP based and analog CCTV (Genetec, Milestone, Aviligion).
  • Assisting with the testing of system components to ensure system completeness and convention.
  • Programming of servers in Windows environments (SQL, Microsoft Server, Management Studio, Server Manager).
  • Provide excellent customer service while maintaining an approachable and professional demeanor while on the job.
  • Demonstrate working knowledge of electricity and electronics.
  • Demonstrate aptitude for troubleshooting systems and performing necessary repairs.
  • Program and test a variety of non-routine security systems and equipment.
  • Operate systems to demonstrate equipment, commission new systems, analyze performance and identify malfunctions.
  • Write a variety of non-routine programs for systems.
  • Review and interpret electrical drawings.

Requirements

  • Advanced capabilities for troubleshooting, audio setup and video setup with a strong understanding of both hardware and software.
  • Minimum of 5 years of previous security Access Control systems experience required.
  • 2-year Associate degree in a technical field involving IT Network, Electronics or Computers preferred.
  • Genetec, Axis and Bosch Intrusion experience is an strong asset.
  • Ability to use power tools, read and follow wiring diagrams as well as problem solve in the field.
  • Working knowledge of IT network systems.
  • Proficient with SQL and Windows OS.
  • Self-motivated - work with minimal supervision. Strong attention to detail.
  • Strong oral and written communication skills, with the ability to complete and submit required paperwork on time.
  • Great time management skills, with experience in prioritizing tasks in order of urgency.
  • Valid drivers license with clean driving record.
  • Ability to work alone as well as jointly as a team player with other technicians and trades.
  • Must be able to pass a clean Criminal Record Background check.

  • Benefits

    • Room to grow within the company and develop your career further.
    • 401K employer matching.
    • Competitive wages based upon experience.
    • The tools and technology needed to do the job to the best of your ability, including company vehicle, phone, laptop, and more.
    • Safety and software training to ensure quality service.
    • A team-based environment including social committee, semi-annual company and family events.

    If you are an experienced, proficient, hard-working and driven to learn Security Service Technician with the above experience, this may be the role for you.  CLICK APPLY below to learn more!


    We thank all who apply for this position.  We commit to "communicate quickly, communicate often, and communicate well". All applicants will be contacted within 5 business days. No phone calls please.

    *********
    We are an equal opportunity employer. We recruit, hire, and promote, both internally and to our clients, without regard to race, national or ethic origin, colour, age, religion, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics or disability. Accommodations are available for candidates during all aspects of the selection process. IND1

    Average salary estimate

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    min
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    $89600K
    $104000K

    If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

    What You Should Know About Senior Security Service Technician, 4Sight Search Solutions

    Are you ready for a rewarding opportunity as a Senior Security Service Technician with Shel-Bar Electronic Industries Inc in Omaha, Nebraska? Join a company that’s making waves in the integration of security, life-safety, and information systems! As part of a progressive and fast-growing team, you'll work with medium to large scale access control and video management systems, all while delivering exceptional service to clients. In this hands-on role, you’ll be responsible for installing and commissioning systems such as access controls, CCTV, and alarm systems, ensuring top-notch security for our clients. If you have at least 5 years of experience in installing and maintaining emergency communications and security systems and possess a solid understanding of Microsoft Server and networking environments, we want to hear from you! You'll enjoy working full-time, Monday to Friday, with opportunities for overtime and travel across the USA. Plus, with competitive pay ranging from $43.00 - $50.00 per hour, an excellent benefits package, and ample room for professional growth, this could be your ideal next step. Don’t miss the chance to make a significant impact in the security industry while advancing your career with Shel-Bar Electronic Industries Inc!

    Frequently Asked Questions (FAQs) for Senior Security Service Technician Role at 4Sight Search Solutions
    What responsibilities does a Senior Security Service Technician at Shel-Bar Electronic Industries Inc have?

    As a Senior Security Service Technician at Shel-Bar Electronic Industries Inc, your primary responsibilities will include hands-on installations of access controls, cameras, and alarm systems. You'll also be tasked with performing commissioning activities, building system racks, and pulling cables while providing excellent customer service during your duties.

    Join Rise to see the full answer
    What qualifications are needed for the Senior Security Service Technician position at Shel-Bar Electronic Industries Inc?

    The ideal candidate for the Senior Security Service Technician position at Shel-Bar Electronic Industries Inc needs at least 5 years of experience with security access control systems. A 2-year Associate degree in IT networking, electronics, or computers is preferred. Proficiency with SQL, Windows OS, and troubleshooting systems are also vital.

    Join Rise to see the full answer
    What is the salary range for a Senior Security Service Technician at Shel-Bar Electronic Industries Inc?

    The salary for a Senior Security Service Technician at Shel-Bar Electronic Industries Inc ranges from $43.00 to $50.00 per hour, depending on your experience level. This competitive pay reflects the importance of the role in ensuring the safety and security of clients' systems.

    Join Rise to see the full answer
    What are the travel requirements for the Senior Security Service Technician role at Shel-Bar Electronic Industries Inc?

    As a Senior Security Service Technician at Shel-Bar Electronic Industries Inc, you should be willing to travel to various locations across the USA, including states like Ohio and North Carolina, as project needs arise. Flexibility in travel will enable you to tackle exciting projects and deliver security solutions to a broader range of clients.

    Join Rise to see the full answer
    What benefits come with the Senior Security Service Technician position at Shel-Bar Electronic Industries Inc?

    Along with competitive wages, the Senior Security Service Technician at Shel-Bar Electronic Industries Inc will enjoy a comprehensive benefits package that includes 401K employer matching, safety training, career development opportunities, and tools needed for success like a company vehicle and technology support.

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    Common Interview Questions for Senior Security Service Technician
    Can you describe your experience with installing and servicing security systems?

    When addressing this question, focus on specific projects you've worked on, highlighting your role in the installation and service processes. Describe the systems you've worked with, the challenges you faced, and how you efficiently resolved them to ensure the systems operated effectively.

    Join Rise to see the full answer
    How do you approach troubleshooting a malfunctioning security system?

    Begin your response by discussing your systematic approach to troubleshooting. Mention assessing the symptoms, checking the wiring and connections, reviewing configurations, and potentially using diagnostic tools before arriving at a solution, showcasing your logical problem-solving skills.

    Join Rise to see the full answer
    What software and tools are you proficient in for networking and security systems?

    Be sure to mention specific software such as SQL, Microsoft Server, and any other relevant tools you have experience with. Highlight how these tools have aided you in system installation, configuration, and troubleshooting.

    Join Rise to see the full answer
    How do you ensure customer satisfaction in your role as a technician?

    Discuss the importance of communication, attentiveness, and professionalism in ensuring customer satisfaction. Provide examples of how you've gone above and beyond to meet client expectations, fostering positive customer relationships.

    Join Rise to see the full answer
    Can you explain how you handle working in a team environment?

    Explain your approach to teamwork, emphasizing your willingness to collaborate, share knowledge, and assist others. Provide examples of successful team projects you've been part of, and how you helped achieve a common goal.

    Join Rise to see the full answer
    What steps do you take to stay updated with advancements in security technologies?

    Share your strategies for staying current in the field, such as attending trainings, joining professional groups, subscribing to industry publications, or participating in online forums where professionals discuss new technologies and trends.

    Join Rise to see the full answer
    How do you manage your time and prioritize tasks when faced with multiple projects?

    Discuss how you assess project urgency, set clear deadlines, and use tools or methods for time management. Describe a specific scenario where your prioritization skills helped you successfully meet tight deadlines.

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    What does an effective security system look like to you?

    Articulate your understanding of an effective security system, mentioning the importance of seamless integration, user-friendliness, and reliability. Provide examples of systems you believe exemplify these qualities to showcase your knowledge of the field.

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    How would you handle a difficult customer who is dissatisfied with the service provided?

    Reflect on your interpersonal skills and problem-solving abilities. Discuss actively listening to the customer's concerns, empathizing with their situation, and collaboratively finding a solution to resolve the issue and restore their confidence in your company.

    Join Rise to see the full answer
    Describe a time when you completed a challenging installation. What was your approach?

    Illustrate this question with a specific example of a challenging installation. Detail the complexities involved, how you methodically tackled the situation, and what tools or techniques you used to successfully finish the installation and achieve desired outcomes.

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    MATCH
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    TEAM SIZE
    No info
    EMPLOYMENT TYPE
    Full-time, on-site
    DATE POSTED
    March 30, 2025

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