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Manager, Employee Relations - job 2 of 2

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on XFacebookInstagramYouTubeLinkedIn and Tik Tok.

Job Description

The Manager, Employee Relations will be responsible for executing the delivery of workplace and employee relations services to employees and managers in the US. This position will provide a single point of contact for efficiently providing highly accessible expert employee relations interface across multiple businesses within the US. The role will focus on investigation and timely resolution of workplace and employee relations reports submitted to the EWR function – in coordination with existing, established practices. The Manager, Employee Relations will be responsible for proactive and responsive approaches to employee relations issues that support a positive and productive work environment. This position ensures compliance with all relevant country laws, regulations, policies and practices. 

Responsibilities

- Provides expert consultative and problem solving services to managers, employees, Business HR and Office of Ethics and Compliance partners regarding HR policies and practices and other assigned cases.

- Provides consultation on performance improvement matters includes determining whether a PIP is the appropriate action for the situation, supporting the business to administering all PIPs to prevent bias, and providing guidance to both the manager and employee throughout the plan.

- Effectively and accurately maintains confidential ER data in both systems and other filing mechanisms.

- Ensures professional service is provided at all times in accordance with the expectations and guidelines of the company.

- Identifies critical factors in a particular situation, identifies alternate courses of action and makes recommendations based upon all available facts.

-Appropriately documents information related to cases and recommended outcomes.

- Takes a broad view of the problem looking at all alternatives and assesses impact on other groups before applying a solution.

- Assists with case load distribution, work schedules, and other departmental needs upon request

- Is expected to be a leader within the Employee and Workplace Relations department and looked to assist with training and mentoring other Employee and Workplace Relations team members.

- Builds and fosters relationships with the business. Manages expectations and delivers results.

Qualifications

- Bachelor's degree in Human Resources, Business, Employee Relations or related field. Master’s in Business or related field preferred.

- Strong organizational skills that include taking appropriate action to move open cases forward to resolution in a timely manner.

- Knowledge in MS Office – Windows environment.

- Minimum of 5 years work experience in Employee Relations or other HR experience.

- Knowledge of HR regulations, policies and procedures.

- Effective verbal and written communication skills that support building strong partnerships, appropriate influence, and portraying an objective and defensible position on situations.

- Exercise strong business judgment that is aligned with broad organizational philosophies and practices and is compliant with regulations.

- Makes effective decisions in ambiguous situations.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

  • This job is eligible to participate in our short-term incentive programs. ​

  • This job is eligible to participate in our long-term incentive programs​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. ​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html 

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

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Average salary estimate

$80000 / YEARLY (est.)
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$70000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Manager, Employee Relations, AbbVie

As the Manager, Employee Relations at AbbVie in North Chicago, IL, you'll take center stage in shaping our workplace culture. This position is perfect for someone passionate about fostering positive employee interactions and resolving workplace issues effectively. You'll serve as a primary point of contact, ensuring that our employees feel heard and supported. Your key responsibilities will include providing expert consultative services to managers and staff regarding HR policies and practices, while also leading investigations into employee relations concerns. Navigating performance improvement plans and offering guidance is also part of the role, as is maintaining confidentiality of employee relations data. At AbbVie, we are committed to promoting a positive work environment, and as a leader in our Employee and Workplace Relations department, you will help guide and mentor a team dedicated to that mission. In addition, your efforts will support compliance with all relevant laws and regulations, determining the best course of action in complex situations. The ideal candidate will have a background in Human Resources or Employee Relations and possess strong problem-solving skills. If you're looking to make a remarkable impact in people’s lives through your work, this could be the perfect opportunity for you at AbbVie!

Frequently Asked Questions (FAQs) for Manager, Employee Relations Role at AbbVie
What are the main responsibilities of the Manager, Employee Relations at AbbVie?

The Manager, Employee Relations at AbbVie is responsible for providing expert consultative services to both employees and management, handling employee relations issues, conducting investigations, and ensuring compliance with HR policies. This role also includes maintaining confidential employee relations data and supporting positive workplace interactions.

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What qualifications do you need for the Manager, Employee Relations position at AbbVie?

For the Manager, Employee Relations position at AbbVie, you typically need a Bachelor's degree in Human Resources or a related field, along with at least 5 years of experience in Employee Relations or HR. Strong organizational skills, effective communication abilities, and familiarity with HR regulations are also crucial.

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What does a typical day look like for a Manager, Employee Relations at AbbVie?

A typical day for a Manager, Employee Relations at AbbVie involves consulting with managers and employees on various HR policies, investigating workplace concerns, documenting case information, and proactively engaging with the team to promote a positive work environment. Team mentorship and collaboration with business leaders are also key components of the role.

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What skills are essential for a successful career as a Manager, Employee Relations at AbbVie?

Essential skills for a Manager, Employee Relations at AbbVie include strong problem-solving abilities, excellent communication skills, organizational skills to manage multiple cases, and the capacity to make informed decisions even in ambiguous situations. Knowledge of HR policies and effective relationship management are also important.

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How does AbbVie support diverse hiring for the Manager, Employee Relations role?

AbbVie is committed to diversity and inclusion in its hiring practices for the Manager, Employee Relations position. The company seeks to employ qualified individuals without discrimination and promotes an equitable work environment where all employees can thrive.

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Common Interview Questions for Manager, Employee Relations
Can you describe your experience in handling employee relations issues?

For this question, highlight specific examples from your previous roles where you've successfully resolved employee conflicts or implemented HR policies effectively. Discuss the methods you used and the outcomes that improved workplace morale and productivity.

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How do you maintain confidentiality when dealing with sensitive employee matters?

Emphasize the importance of confidentiality in employee relations, detailing the practices you employ to protect sensitive information, such as secure record keeping and limited disclosure protocols. Illustrate your experience with real-world scenarios.

Join Rise to see the full answer
What steps do you take to ensure compliance with employment laws?

Discuss your familiarity with employment regulations relevant to employee relations. Talk about how you stay updated on legal changes and your approach to ensuring that HR policies are compliant through training sessions and audits.

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Describe a challenging employee relations case you managed and how you resolved it.

Share a specific instance, outlining the problem, actions you took to investigate, and how you facilitated a resolution. Highlight the importance of communication and collaboration in achieving a positive outcome.

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How do you foster a positive work environment in your team?

Discuss your leadership style and how you encourage open communication and team collaboration. Share specific initiatives you've implemented to promote employee engagement and satisfaction.

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What strategies do you use for effective performance improvement plans?

Outline your process for assessing performance issues, crafting PIPs, and supporting employees throughout the process. Highlight a successful turnout from a PIP you managed, emphasizing guidance and mentoring.

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How do you approach training and mentoring within the Employee Relations team?

Share your philosophy on employee development and how you tailor training programs to meet diverse team needs. Mention specific mentoring experiences and their impact on team performance.

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In your view, what are key trends affecting employee relations today?

Talk about your insights into current trends such as remote work dynamics, diversity and inclusion, and mental health awareness. Discuss how these trends influence your strategies in managing employee relations.

Join Rise to see the full answer
How do you handle disagreements between employees or between employees and management?

Describe your conflict resolution strategy, which may include active listening, mediation techniques, and finding common ground. Provide an example of how you successfully mediated a disagreement.

Join Rise to see the full answer
What role does data play in your decision-making for employee relations?

Discuss how you utilize data analytics to inform your decision-making processes, such as tracking trends in employee sentiment, turnover rates, and the effectiveness of your interventions. Share specific instances where data-driven insights led to significant organizational improvements.

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AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: i...

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DATE POSTED
April 17, 2025

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