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Manager, Employee Relations - job 1 of 2

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on XFacebookInstagramYouTubeLinkedIn and Tik Tok.

Job Description

The Manager, Employee Relations will be responsible for executing the delivery of workplace and employee relations services to employees and managers in the US. This position will provide a single point of contact for efficiently providing highly accessible expert employee relations interface across multiple businesses within the US. The role will focus on investigation and timely resolution of workplace and employee relations reports submitted to the EWR function – in coordination with existing, established practices. The Manager, Employee Relations will be responsible for proactive and responsive approaches to employee relations issues that support a positive and productive work environment. This position ensures compliance with all relevant country laws, regulations, policies and practices. 

Responsibilities

- Provides expert consultative and problem solving services to managers, employees, Business HR and Office of Ethics and Compliance partners regarding HR policies and practices and other assigned cases.

- Provides consultation on performance improvement matters includes determining whether a PIP is the appropriate action for the situation, supporting the business to administering all PIPs to prevent bias, and providing guidance to both the manager and employee throughout the plan.

- Effectively and accurately maintains confidential ER data in both systems and other filing mechanisms.

- Ensures professional service is provided at all times in accordance with the expectations and guidelines of the company.

- Identifies critical factors in a particular situation, identifies alternate courses of action and makes recommendations based upon all available facts.

-Appropriately documents information related to cases and recommended outcomes.

- Takes a broad view of the problem looking at all alternatives and assesses impact on other groups before applying a solution.

- Assists with case load distribution, work schedules, and other departmental needs upon request

- Is expected to be a leader within the Employee and Workplace Relations department and looked to assist with training and mentoring other Employee and Workplace Relations team members.

- Builds and fosters relationships with the business. Manages expectations and delivers results.

Qualifications

- Bachelor's degree in Human Resources, Business, Employee Relations or related field. Master’s in Business or related field preferred.

- Strong organizational skills that include taking appropriate action to move open cases forward to resolution in a timely manner.

- Knowledge in MS Office – Windows environment.

- Minimum of 5 years work experience in Employee Relations or other HR experience.

- Knowledge of HR regulations, policies and procedures.

- Effective verbal and written communication skills that support building strong partnerships, appropriate influence, and portraying an objective and defensible position on situations.

- Exercise strong business judgment that is aligned with broad organizational philosophies and practices and is compliant with regulations.

- Makes effective decisions in ambiguous situations.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

  • This job is eligible to participate in our short-term incentive programs. ​

  • This job is eligible to participate in our long-term incentive programs​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. ​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html 

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

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Average salary estimate

$95000 / YEARLY (est.)
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$70000K
$120000K

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What You Should Know About Manager, Employee Relations, AbbVie

At AbbVie, we believe that empowering our employees leads to a thriving workplace. We are excited to invite a passionate professional to join us as the Manager, Employee Relations in North Chicago, IL. In this pivotal role, you will be the go-to person for delivering excellence in employee relations services across our diverse teams in the US. Your mission will be to create an inclusive atmosphere where employees and managers can communicate effectively, addressing workplace issues promptly and respectfully. With your expertise, you'll handle investigations and resolve employee relations reports while ensuring compliance with all relevant laws and regulations. We’re looking for someone with at least 5 years of HR experience who can provide consultative services, support performance improvement plans, and foster relationships within our organization. Your analytical skills will help you identify critical situations and recommend effective solutions. At AbbVie, we value high-quality service and professionalism, and your role will be vital in maintaining an environment that supports our employees’ well-being. As you nurture these relationships, you'll also assist in mentoring and training others in our Employee and Workplace Relations team. Your contributions will make a remarkable impact on our overall mission to transform lives through innovative medicine. Join us in making a difference today.

Frequently Asked Questions (FAQs) for Manager, Employee Relations Role at AbbVie
What are the primary responsibilities of the Manager, Employee Relations at AbbVie?

The Manager, Employee Relations at AbbVie is responsible for providing expert consultative services to employees and management. Key duties include resolving workplace issues, conducting investigations, ensuring compliance with legal regulations, maintaining confidential employee relations data, and supporting performance improvement plans. This role also includes mentoring other team members and fostering relationships across various departments.

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What qualifications are required for the Manager, Employee Relations role at AbbVie?

To be considered for the Manager, Employee Relations position at AbbVie, candidates should hold a Bachelor's degree in Human Resources, Business, Employee Relations, or a related field. A Master’s degree is preferred, along with at least 5 years of relevant HR experience. Knowledge of HR regulations, excellent communication skills, and strong organizational abilities are essential for success in this role.

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How does the Manager, Employee Relations contribute to AbbVie's workplace culture?

The Manager, Employee Relations at AbbVie plays a crucial role in fostering a positive workplace culture. By providing support and consultations on employee relations issues, this position ensures open communication between employees and management, promoting a supportive environment. This role also involves leading initiatives that aim to enhance employee engagement and compliance with company policies.

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What skills are necessary for success as a Manager, Employee Relations at AbbVie?

Success in the Manager, Employee Relations role at AbbVie requires strong business judgment, effective decision-making skills, and the ability to navigate ambiguous situations. Candidates should have robust communication skills, both verbal and written, to build partnerships and influence outcomes. Additionally, organizational skills are critical to effectively manage various employee relations cases.

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What is the importance of compliance in the Manager, Employee Relations position at AbbVie?

Compliance is a cornerstone of the Manager, Employee Relations role at AbbVie, ensuring that all employee relations practices align with relevant country laws and company policies. This focus on compliance helps mitigate risks, uphold professional standards, and create a safe and equitable workplace for all employees.

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Common Interview Questions for Manager, Employee Relations
Can you describe a time when you resolved a complex employee relations issue?

When answering this question, use the STAR method (Situation, Task, Action, Result) to outline a specific incident where you effectively resolved an employee relations issue. Highlight your problem-solving skills and how your approach fostered a positive outcome for both the employee and the organization.

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How do you handle conflicts between employees?

In response, emphasize your ability to remain neutral and assess the situation thoroughly before taking action. Explain your approach to facilitating discussions between conflicting parties in a respectful manner, helping them find common ground while ensuring adherence to company policies.

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What strategies do you use to communicate sensitive information to employees?

Discuss your focus on empathy and clarity when conveying sensitive topics. Mention how you prepare for discussions by understanding the employee's perspective and ensuring that you provide all necessary information while allowing space for questions.

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How do you keep yourself updated with changes in employee relations policies and regulations?

Indicate your commitment to continuous learning, mentioning any relevant certifications or training programs you have participated in. Highlight your practice of following industry news, attending workshops, and participating in professional HR organizations to stay informed.

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Describe your experience with performance improvement plans (PIPs).

Provide an overview of your experience in implementing PIPs, focusing on how you develop these plans collaboratively with managers. Share your approach to maintaining transparency throughout the process and supporting employees in achieving their goals.

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How do you maintain confidentiality in your role?

Emphasize the importance of confidentiality in employee relations. Discuss the measures you take to protect sensitive information, such as secure documentation practices and limiting information access to authorized personnel only.

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What role do you believe communication plays in employee relations?

Explain that communication is vital for fostering trust and understanding within the workplace. Discuss strategies you utilize to ensure clear and open lines of communication between management and employees, which can lead to better resolution of issues.

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In your opinion, what makes an effective employee relations manager?

Share your perspective on the essential qualities of an effective employee relations manager, such as interpersonal skills, sound judgment, and the ability to advocate for both employees and the organization while navigating complex situations.

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How would you measure the success of employee relations initiatives?

Discuss various metrics you would use to evaluate the success of employee relations initiatives, such as employee satisfaction surveys, resolution times for disputes, and overall engagement levels within the company.

Join Rise to see the full answer
What would be your approach to training staff on employee relations best practices?

Outline your plan for developing training materials tailored to different roles within the organization. Emphasize the importance of interactive and engaging training sessions that empower staff to handle employee relations issues effectively.

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AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: i...

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April 18, 2025

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