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Specialty Representative, Psychiatry - Battle Creek, MI

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on XFacebookInstagramYouTubeLinkedIn and Tik Tok.

Job Description

This role is field-based, and candidates should live within a reasonable distance from the primary city. Talent will be hired at a level commensurate with experience.

Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations.

  • Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. to meet or exceed on those objectives.
  • Create pre-call plan objectives and execute post-call evaluation to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action to close on every sales call.
  • Proactively and continuously aspire to serve customer needs, customer expectations and challenges to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers.
  • Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers to maximize access and sales opportunities.
  • Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution.
  • Differentiate AbbVie’s value proposition with health providers assigned and identify, develop, and maintain disease state experts and speakers/advocates to maximize brand performance.
  • Driving a personal auto or company car or truck, or a powered piece of material handling equipment

Qualifications

  • Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required
  • Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required
  • Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities.
  • Proactively identifies customer style / behavior and quickly adapts to all aspects of selling approach. Understands and leverages findings to develop sales strategies. Offers innovative ideas and solutions to maximize business opportunities to address challenges.
  • Provides impact with ideas for the larger organization and anticipates and responds to changes. Operates effectively in a matrix environment.
  • Influences others and is viewed as a credible and respected role model and resource among peers. Builds collaborative partnership with district colleagues and matrix team, etc.
  • Leads by example; Consistently displays positive behaviors and peer coaching through changing and challenging environments. Documented success in leadership and support role of increased responsibility at the district, region and/or organizational levels.
  • Preferred: Proven track record of success in sales performance within respective therapeutic areas. Commercial pharmaceutical industry experiences such as physician/account-based selling, training, managed health care or marketing preferred. English language proficiency verbally and in writing (for all non-English speaking countries).
  • An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials
  • These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have.
  • Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements.

Key Stakeholders 

External: Specialty Physicians in Therapeutic brand area, pharmacists, nurses, others depending on brand plan.
Internal: In-field team members, Sales Management (i.e. DSM), Marketing Management, Training, Customer Excellence, & Brand Plan stakeholders.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​​

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​​

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​​

  • This job is eligible to participate in our short-term incentive programs. ​​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. 

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html 

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

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Average salary estimate

$100000 / YEARLY (est.)
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$80000K
$120000K

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What You Should Know About Specialty Representative, Psychiatry - Battle Creek, MI, AbbVie

Are you ready to make a meaningful difference in the field of psychiatry? As a Specialty Representative at AbbVie in Battle Creek, MI, you’ll take on a crucial role that revolves around executing brand strategy and driving sales performance in the psychiatric therapeutic area. In this field-based position, you'll engage with key healthcare professionals, building strong relationships while placing patients at the heart of every discussion. With a focus on delivering sales performance, you’ll tackle objections and misunderstandings, continuously refining your approach to maximize results. You'll create strategic call plans, optimize your territory management, and leverage market intelligence to adapt to challenges effectively. AbbVie welcomes innovative thinkers; you’ll be expected to identify customer needs and anticipate market shifts in order to continually enhance brand performance. With a passion for connecting professionals to groundbreaking treatment solutions, your ability to cultivate trusted relationships will be essential. To thrive in this role, a bachelor’s degree in health, sciences, pharmacy or a business-related field is preferred, although relevant experience can pave the way for candidates as well. Join AbbVie’s exceptional team and become part of an organization dedicated to making a powerful impact on the world through its innovative healthcare solutions. Let’s drive the future of healthcare together in Battle Creek!

Frequently Asked Questions (FAQs) for Specialty Representative, Psychiatry - Battle Creek, MI Role at AbbVie
What are the responsibilities of a Specialty Representative at AbbVie?

The role of a Specialty Representative at AbbVie involves executing the brand strategy and overseeing sales performance in your assigned territory. This includes building customer relationships, managing accounts, achieving sales targets, and continuously seeking ways to enhance customer service. You'll also need to develop call plans, understand customer needs, and leverage market dynamics to optimize sales opportunities.

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What qualifications do I need to apply for the Specialty Representative position at AbbVie?

For the Specialty Representative role at AbbVie, a bachelor's degree in health, sciences, pharmacy, or a business-related field is preferred. Alternatively, candidates with relevant industry experience may qualify for the position with at least five years in a similar field within the pharmaceutical or health industry, combined with a high school diploma or GED.

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What skills are necessary for success as a Specialty Representative at AbbVie?

Success as a Specialty Representative at AbbVie requires strong business acumen, in-depth knowledge of therapeutic areas, and the ability to understand customer needs and behaviors. Proactive communication skills, strategic thinking, and a proven track record in sales are crucial. Candidates should also be adaptable, innovative, and able to work effectively in a collaborative environment.

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How does the Specialty Representative role impact patient care?

As a Specialty Representative at AbbVie, your role directly contributes to improving patient care by ensuring healthcare providers have access to innovative treatment solutions. By building strong relationships and understanding the unique challenges faced by patients and providers, you'll drive meaningful conversations about needs and potential solutions that optimize patient outcomes.

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What can I expect in terms of career growth at AbbVie as a Specialty Representative?

AbbVie is committed to the professional development of its employees. As a Specialty Representative, you’ll have opportunities for advancement based on your performance and contributions. With a supportive environment that encourages innovation and collaboration, you can expect various paths for growth within the organization.

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Common Interview Questions for Specialty Representative, Psychiatry - Battle Creek, MI
How do you approach building relationships with healthcare providers as a Specialty Representative?

Building relationships with healthcare providers requires active listening, understanding their challenges, and being genuinely interested in their needs. Demonstrating empathy and providing insightful information about AbbVie's offerings can foster trust and lead to successful partnerships.

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Can you describe a time when you overcame a significant challenge in sales?

When addressing this question, highlight a specific challenge, your strategic approach to overcoming it, and the positive outcome. Explain the actions you took, such as adjusting your sales technique or seeking additional resources, which demonstrate your problem-solving skills and resilience.

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What strategies will you use to meet or exceed your sales targets?

Outline a combination of techniques, such as creating a detailed pre-call plan, employing effective communication skills, and gathering insights into customer needs. Explain how these strategies help you to remain focused and adaptable in achieving targets.

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How do you stay informed about changes in the pharmaceutical industry?

Discuss your methods for staying updated, such as reading industry publications, participating in training sessions, and networking with colleagues. Emphasize your commitment to continuous learning, which is essential for adapting to industry changes.

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What do you know about AbbVie and its product lines?

Be prepared to share insights about AbbVie’s mission, its focus on therapeutic areas such as oncology and neuroscience, and its commitment to innovation. Discuss specific products and how they impact patient outcomes, demonstrating your knowledge and enthusiasm for the company.

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Describe your experience with handling objections during a sales call.

In your response, provide an example showcasing your ability to address objections effectively. Emphasize the importance of listening, empathizing, and crafting logical responses that address the provider's concerns, while reinforcing the value of AbbVie's offerings.

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What metrics do you consider important for measuring sales success?

Identify key performance indicators (KPIs) such as sales volume, market share, and customer engagement rates. Be sure to explain how monitoring these metrics helps adjust tactics to improve outcomes and drive success.

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How do you prioritize your tasks and manage your time effectively?

Share a personal approach to prioritizing tasks, such as using time management tools or techniques like the Eisenhower Matrix. Discuss how this organization helps you focus on high-impact activities that align with achieving sales targets.

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What innovative ideas do you have to promote AbbVie products?

Be creative and think of specific strategies, such as virtual seminars or collaborative events with healthcare providers. Discuss how innovation can enhance engagement and build brand loyalty while effectively communicating therapeutic benefits.

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How do you adapt your sales tactics based on customer behavior?

Explain your ability to read customer cues and adjust your approach accordingly. Highlight the importance of flexibility in sales, showcasing how adapting tactics allows you to meet varied needs and develop stronger relationships.

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AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: i...

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March 15, 2025

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