Digital Media Operator (2025-0042)

As a Digital Media Operator at Acclaim Technical Services, your primary responsibilities include managing and creating engaging content for various social media platforms while utilizing your fluency in Spanish. You'll coordinate with team members to ensure that messaging aligns with federal agency objectives and conduct analyses to enhance media strategies. Flexibility is key in this role, as you’ll work up to 50 hours a week, which may include weekends and evenings to meet project needs.

To qualify for the Digital Media Operator position at Acclaim Technical Services, you must possess a Bachelor’s degree in digital marketing, business management, or a related field. Additionally, an active TS/SCI clearance with polygraph is mandatory, along with extensive experience using major social media platforms. Your proficiency in Spanish will also be an essential asset in effectively reaching diverse audiences.

Digital Media Operators at Acclaim Technical Services enjoy numerous benefits, including competitive compensation, a flexible work schedule, and the opportunity to be part of an Employee Stock Ownership Plan (ESOP). You'll also be part of a supportive team recognized as a top workplace in the DC area, promoting both personal and professional growth within a diverse and inclusive environment.

Acclaim Technical Services is committed to the professional growth of its employees, including Digital Media Operators. We offer various training and development opportunities tailored to enhance your skills and keep you updated on the latest trends in digital media and marketing. Our focus on a collaborative and empowering culture ensures that you have the resources needed to succeed in your role and grow within the company.

Acclaim Technical Services stands out as a unique employer for Digital Media Operators due to our status as an Employee Stock Ownership Plan (ESOP) company. This means our employees have a stake in the company's success, fostering a sense of ownership and investment in their work. Additionally, our commitment to equal employment opportunities creates a diverse and inclusive workplace where every voice is valued and heard.

When asked about engagement strategies for social media, focus on how you analyze target demographics, create tailored content, and monitor performance metrics. Highlight any specific tools or methodologies you utilize to enhance audience interaction and retention.

In response to this question, share a specific experience detailing the campaign goals, your strategic approach, the platforms you used, and the measurable outcomes. Emphasize how your background as a Digital Media Operator played a crucial role in achieving success.

Addressing negative feedback requires tact. Discuss how you approach such situations by maintaining professionalism, responding promptly, and striving to resolve issues. Demonstrate your ability to convey the company’s values even in challenging interactions.

Share your preferred tools for scheduling, analytics, and content creation, mentioning how each tool enhances your efficiency as a Digital Media Operator. Focus on discussing how these tools help analyze audience engagement and improve strategies.

Describe your methods for staying informed on industry trends. This can include reading industry publications, following thought leaders on social media, attending webinars, and participating in relevant forums or communities that align with your role as a Digital Media Operator.

In your answer, provide examples of past projects where you successfully created bilingual content. Illustrate the importance of quality translation and cultural relevance to engage both Spanish-speaking and English-speaking audiences effectively.

Detail the key performance indicators (KPIs) you track, such as engagement rates, reach, conversions, and follower growth. Explain how you analyze data to inform future strategies as a Digital Media Operator at ATS.

Share initial observations you've researched about ATS's current social media strategy and suggest specific improvements or innovations you could implement to enhance engagement and visibility. Prepare to discuss how these changes align with ATS’s goals and audience.

Discuss your strategies for managing multiple tasks efficiently, such as using project management tools, setting deadlines, and prioritizing projects based on urgency and importance. Highlight your adaptability and collaborative skills in a team setting.

In your response, explain that having an active TS/SCI clearance is vital for working with sensitive information related to U.S. Federal agencies. Discuss how this clearance facilitates your role as a Digital Media Operator at Acclaim Technical Services and ensures compliance with security protocols.