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Social Media Manager

At Acorns, our mission is to look after the financial best interests of the up-and-coming, beginning with the empowering, proud step of micro-investing. How do we accomplish our mission? Our values.

Lead With Heart - With compassion, integrity, and tenacity, inspire yourself and others to move past all previous thresholds of possibility

Make Bold Decisions - We are creating a new world. Be optimistic, adventurous, and courageous. Leap fearlessly into the future

Always Build Trust - Say what you mean, mean what you say, and do what you say you’re going to do. We are all owners. We are one team

Never Stop Growing - Change IS the constant. Stay hungry and curious. Be relentless in the pursuit of progress

Find a way - Never settle, no excuses, nothing is impossible. Just make it happen

Our values guide us, and our mission drives us. Come join us and help deliver financial wellness for the whole family, putting the tools of wealth-making into everyone’s hands.

___________________________________________________________________________

Social Media Manager | Acorns

How we show up online matters. Acorns is seeking a Social Media Manager who thrives on creating bold, engaging, and culturally relevant content that connects with our customers. You live and breathe social media, know how to capture attention, and have a strong perspective on what makes a brand stand out.


In this role, you’ll own key platforms, shape our brand voice, and lead conversations that matter in the financial wellness and investing space. You’ll have the creative freedom to craft compelling content, spark engagement, and make financial wellness feel more accessible and exciting.


If you’re passionate about storytelling, love building communities, and want to help shape how Acorns shows up across Instagram, TikTok, Substack and more—we want to hear from you!

This role reports to the Director of Brand Marketing.

Acorns is a remote-first organization, offering the flexibility to work remotely while providing optional access to office space in Irvine, CA.

What you'll do at Acorns:

  • Responsible for implementing and leading social strategy for both Acorns and Acorns Early that connects to larger marketing and business goals

  • Grow and evolve Acorns’ social media presence across Instagram, TikTok, Substack, LinkedIn, YouTube, and other emerging platforms, leading a social media strategy.

  • Develop, manage, and execute a dynamic content calendar, ensuring timely, relevant, and strategic content across priority channels.

  • Own the Acorns voice on social and collaborate across marketing, creative, and product cross-functional teams to bring the brand to life in new ways.

  • Be a leader in our day-to-day community management, engaging in conversations about and with Acorns to foster a strong, engaged community. Collaborate with support partners to key topics, customer inquiries, and escalations with empathy and clarity.

  • Collaborate with creative cross-functional partners to bring to life dynamic content that brings the Acorns brand to life in a social-first way

  • Stay ahead of trends and find opportunities to integrate Acorns into relevant conversations and channels within the finance, investing, and fintech landscape.

  • Source and share impactful customer stories that inspire and connect with our audience, showing the real-life impact of investing and financial literacy.

  • Scope and manage creators as needed for social content and partnerships

  • Analyze and report on social performance, providing insights on engagement, audience growth, and content effectiveness to optimize strategy and inform future campaigns.

  • Actively pitch and execute thumb-stopping brand ideas across social media channels to grow Acorns as an owner of money conversations within social media

What you'll bring to Acorns:

  • 5-8 years experience in social media—whether for a brand, personal projects, or freelance work. Show us content you’ve created that made an impact.

  • A strong portfolio of engaging content—including short-form videos, Reels, and TikToks. 

  • Hands-on experience managing social channels, creating and developing digital content that resonates.

  • A deep understanding of social trends & culture—you stay ahead of trends, know what’s happening, and how to make content that stands out.

  • On-camera presence—you bring authenticity, wit, humor, confidence, enthusiasm, and a unique perspective to our content.

  • Proven creative development skills—you bring fresh, bold ideas to the table.

  • Fintech or finance knowledge is a plus, but not required—we care more about your social media expertise than your industry background.

  • Exceptional writing and storytelling skills—you craft compelling messages and have a portfolio that shows off a strong brand voice and eye for visuals.

  • Creative and strategic thinking—you’re always asking, What’s next? What should we be doing that we aren’t?

  • A self-starter mindset—you can ideate, produce, and edit engaging content that connects with our audience across platforms.

  • Proficiency in key social and content tools—you have experience using Asana, Sprout Social, CapCut, Figma, Adobe Suite (Photoshop, Premiere Pro), Final Cut Pro, and the Google Suite to create, schedule, and analyze content effectively.

  • Deep empathy and passion for our customer and their experience with Acorns

  • Exceptional change management capabilities - Comfortable with ambiguity and constant change with the ability to work through complex problems, set priorities, and execute commitments

  • Hunger to deliver game-changing products

  • Exceptional drive and precision in delivery

  • A belief that your work is tied to your life's mission

  • Optimistic about the potential of societal change

You are not expected to have experience with all listed requirements. If you feel passionate about Acorns' mission, vision, and values, please apply. 

What we offer:

  • Competitive salary and stock options

  • A comprehensive benefits package for you and your family

  • Flexible work location, hours, and paid time off 

  • 401(k) discretionary match

  • Monthly Acorns account contribution & GoHenry account for your family

  • Mindfulness and Financial Wellness resources, Headspace and Addition Wealth

  • Acorns Career Development Program (Ongoing training sessions, development plans, development check-ins, Cornerstone’s online training platform)

  • Roots Leadership Program for Emerging Leaders

  • Community week onsite gatherings and various virtual events

  • Talented and motivated team members who care deeply about one another, our mission, and our customers.

  • The rare opportunity to create a new world. We inspire one another every day to do meaningful work that solves big societal challenges.

About Acorns:

Acorns is a financial wellness app that helps everyday people and families save and invest money for the long term. Since 2014, Acorns has grown into a global company with multiple life-stage products serving the needs of kids, teens, adults, and parents. Named one of Time’s “World’s Best Brands of 2024,” Acorns has helped over 14 million people save & invest over $25 billion dollars, much of it from spare change and small amounts.

Compensation Information:

The pay range for this position at commencement of employment is expected to be between $120,000 and $140,000/year; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, equity grants, and discretionary cash bonus awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.


Work Authorization:

Acorns participates in E-Verify to confirm the employment eligibility of all newly hired employees. For more information about E-Verify, please visit www.e-verify.gov

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What You Should Know About Social Media Manager, Acorns

As a Social Media Manager at Acorns, you have the incredible opportunity to amplify our mission of financial wellness through engaging and culturally relevant content. Imagine capturing the hearts and minds of customers as you create bold social media strategies that resonate. At Acorns, we’re passionate about making investing feel accessible and exciting, and that starts with you crafting compelling narratives across platforms like Instagram, TikTok, Substack, and more. Your role will involve owning our key channels, collaborating with cross-functional teams, and being the voice that leads meaningful conversations in the financial wellness space. With 5-8 years of social media experience under your belt, you’ll have the creative freedom to develop and execute a dynamic content calendar that not only reflects our brand voice but also fosters community engagement. If you have a knack for capturing social trends, exceptional storytelling skills, and a drive to connect with our audience, we want you on our team! Join Acorns and help us deliver impactful financial tools that empower families to invest in their future. Together, we can create a new world where everyone has the opportunity to grow their financial health.

Frequently Asked Questions (FAQs) for Social Media Manager Role at Acorns
What are the responsibilities of the Social Media Manager at Acorns?

The Social Media Manager at Acorns is responsible for developing and executing the social media strategy to align with broader marketing and business objectives. This includes growing Acorns' presence on platforms like Instagram, TikTok, and LinkedIn, crafting engaging content, managing community interactions, and analyzing social performance. Additionally, the role requires collaboration across teams to ensure consistent brand messaging.

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What qualifications are needed for the Social Media Manager position at Acorns?

To qualify for the Social Media Manager position at Acorns, candidates should possess 5-8 years of social media experience, a strong portfolio showcasing engaging content (such as videos and Reels), and hands-on experience managing social channels. Exceptional writing and storytelling skills, familiarity with social media tools like Sprout Social and Adobe Suite, and a self-starter mindset are also important.

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How does the Social Media Manager contribute to Acorns' mission?

The Social Media Manager plays a crucial role in furthering Acorns' mission of financial wellness by creating content that connects with customers, fosters community engagement, and makes financial literacy more accessible. By shaping the brand's voice and leading conversations around investing, this position directly impacts how potential customers perceive and interact with Acorns.

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What skills are essential for a successful Social Media Manager at Acorns?

A successful Social Media Manager at Acorns should have a deep understanding of social media trends, creativity in content development, exceptional storytelling abilities, and a strong on-camera presence. Fostering community engagement and collaborating effectively with various teams are also key to success in this role.

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Is prior experience in finance required for the Social Media Manager role at Acorns?

While prior experience in finance or fintech is a plus for the Social Media Manager role at Acorns, it is not a strict requirement. The company values social media expertise more than specific industry experience, so candidates with strong social media skills and a passion for the mission are encouraged to apply.

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Common Interview Questions for Social Media Manager
What social media platforms do you believe are most effective for brands like Acorns?

When answering this question, highlight platforms that cater to your target audience. Discuss the relevance of visually-driven platforms like Instagram and TikTok for engaging younger audiences, while also mentioning how LinkedIn plays a role in professional content. Emphasize your strategy for utilizing various platforms effectively.

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How do you stay updated on social media trends?

Mention specific resources such as social media news outlets, industry forums, and analytics tools you use to monitor trends. Highlight the importance of continuous learning and adapting strategies quickly to stay relevant in a fast-paced digital environment.

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Can you give an example of a successful social media campaign you managed?

Prepare a detailed account of a campaign, including goals, strategies implemented, metrics used to measure success, and the outcomes achieved. Be ready to explain how you engaged the community and addressed challenges faced during the campaign.

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How do you measure the success of your social media efforts?

Discuss various metrics such as engagement rates, audience growth, and conversions. Emphasize the importance of data analytics in guiding your social media strategies and how you translate these insights into actionable improvements.

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What role does storytelling play in social media content?

Explain the power of storytelling in creating relatable and memorable content that resonates with the audience. Discuss how stories can drive emotional engagement and enhance brand loyalty while fitting within Acorns' mission.

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How do you handle negative feedback or a social media crisis?

Illustrate the importance of addressing negativity with professionalism and empathy. Explain a strategy involving prompt responses, clear communication, and a plan to resolve any issues while maintaining brand integrity.

Join Rise to see the full answer
What is your strategy for community management on social media?

Outline your approach to engaging with followers, responding to comments, and fostering discussions. Stress the significance of building a supportive community and how this aligns with Acorns' values.

Join Rise to see the full answer
How do you ensure content aligns with brand values?

Discuss your process for maintaining brand voice and values, including collaboration with cross-functional teams. Provide examples of how you evaluate content against brand standards while ensuring it's engaging and purposeful.

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What tools do you utilize for managing social media?

List tools you have experience with, such as Sprout Social, Asana, or Adobe Suite. Emphasize how these tools help you streamline content creation, scheduling, and analytics, reinforcing your capability to manage social media effectively.

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Why do you want to work as a Social Media Manager for Acorns?

Share your passion for financial wellness and how Acorns' mission aligns with your professional goals. Explain why you find the opportunity appealing and how you envision contributing to the company's success through innovative social media strategies.

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Acorns is an American fintech and financial services company based in Irvine, California specializing in micro-investing and robo advice. As of year 2020, Acorns had 8.2 million customers.

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Badge Family FriendlyBadge Future MakerBadge InnovatorBadge Work&Life Balance
CULTURE VALUES
Inclusive & Diverse
Empathetic
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
Equity
Paid Time-Off
401K Matching
Learning & Development
Social Gatherings
Flex-Friendly
Company Retreats
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
March 21, 2025

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