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Content Creation Specialist

Description

Why Join ADAPT?

It's more than a job; it's a calling. It's where passion meets purpose. ADAPT Community Network, formerly United Cerebral Palsy (UCP) of NYC provides a multitude of services to people with developmental disabilities. At ADAPT, we are 3,000 strong, and it takes every one of us to empower the lives of the people we support. With caring and great resources at hand, we know what it takes to help people live fuller, happier, healthier lives. Our employees show their commitment to the people we support every day, and we all deliver on our promise to provide innovative and comprehensive services to individuals with developmental disabilities. 

For your next career move, apply with us at ADAPT Community Network! Wherever you work among our many locations around New York City, ADAPT offers paid training, competitive benefits, and we foster a team culture of learning, support, collaboration and career growth.


SUMMARY

Under general supervision by the Director of Communications, the Content Creation Specialist is responsible for managing social media, editing, writing, and SEO work for the organization. Successful candidates are already doing this work managing social media; and are looking to bring those skills to ADAPT Community Network.


ESSENTIAL DUTIES AND RESPONSIBILITIES

The duties and responsibilities of the Content Creation Specialist will include but are not limited to the following:

Social Media Tasks

  • Implements a social media strategy for each platform.
  • Creates high-quality, engaging, and relevant copy for all social media channels, tailored to each platform's audiences.
  • Takes photos at agency events, ensuring all persons supported have media consent.  
  • Creates short form video content for YouTube and Instagram (e.g. Spirit Week video, congratulations videos for employees, ads for Family Connect Summit). 
  • Creates engaging graphics for social media posts using Canva.
  • Posts content on all social media channels and optimizes tagging.
  • Increases followers on all social media channels through organic campaigns.
  • Monitors interactions with followers, analyzes metrics, and provide recommendations for content based on trends.

Writing and Editing Tasks

  • Writes monthly newsletter articles for InTouch Newsletter.
  • Edits videos for Family Connect Summit, ADAPT Leadership Awards Gala, news clips, etc.
  • Edits photos for social media, website, advertisements, and other media outlets.

Website Tasks

  • Manages website updates, tags, SEO, analytics reports, and other assets to improve rankings
  • Acts as a brand ambassador for ADAPT's mission, vision, and programs in the New York Community and beyond.


QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelor’s degree in marketing, business administration, communications, or a related field.
  • 1 year of experience with managing social media, video editing, content creation, and website design capabilities is preferred.
  • Experience using a wide range of Communications tools including Facebook, Instagram, LinkedIn, YouTube, Wordpress, Photoshop, Video Editing Software, and Canva.
  • Ability to read, write, speak, and understand English.
  • Excellent written and verbal communication skills, with the ability to connect with and engage diverse audiences.
  • Good interpersonal skills necessary to interact effectively with coworkers, employees, the people we support, and their families.
  • Ability to accept and work within a wide variety of cultural, educational, and religious differences.
  • Ability to multitask in a fast-paced environment with tight deadlines.
  • Exhibits professional ethics, discretion, and courtesy when dealing with others.
  • Demonstrates proactive approaches to problem-solving with strong decision-making capability.
  • Highly resourceful team-player, with the ability to also be extremely effective independently.
  • Passion for ADAPT's mission and demonstrates a commitment to the non-profit disability sector.
  • Ability to travel within the five boroughs to create content, is required.


SCHEDULE: Monday-Friday, 9am-5pm; Hybrid Work Model, based out of our Manhattan office.


COMPENSATION: $55,000 Annually + Industry-Leading Benefits!


At ADAPT, we value diversity, equity, inclusion, accessibility, and belonging. We strive to ensure that our employees are comfortable bringing their whole, authentic self to work and that the people we support can also be their authentic selves. We value diverse backgrounds, opinions, ideas, and ways of thinking. We aim to build an inclusive and diverse workforce that is empowered and supported with leaders who create diverse and inclusive teams. We continuously seek opportunities for the organization to foster a more positive, respected, united, and collaborative culture.


ADAPT Community Network is proud to be an equal opportunity employer and is committed to creating an inclusive environment for all employees. Qualified candidates of diverse ethnic and racial backgrounds and status are encouraged to apply for vacant positions at all levels. 

Average salary estimate

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$55000K

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What You Should Know About Content Creation Specialist, ADAPT Community Network

At ADAPT Community Network, we're on the lookout for a passionate Content Creation Specialist to join our dynamic team! Located in the heart of New York, this role isn't just about work; it's about making a difference. As part of our close-knit community of 3,000 dedicated professionals, you'll contribute to empowering lives of individuals with developmental disabilities through engaging content that tells their inspiring stories. Under the guidance of the Director of Communications, you'll dive into a diverse array of responsibilities—from crafting attention-grabbing social media posts to creating vibrant multimedia content that highlights our agency events. Your creativity will shine as you leverage your experience in managing social media platforms to boost our online presence. If you're skilled in content creation, video editing, and have a knack for fine-tuning messaging across various channels, you'll find a perfect fit here at ADAPT. We're all about collaboration, growth, and innovation, offering you a chance to grow your skills and expand your professional horizons. Whether you're capturing moments at events or analyzing engagement metrics, your work will resonate within our mission. Plus, our hybrid work model and robust benefits make this opportunity even more compelling. Join us at ADAPT and let's create meaningful impact together!

Frequently Asked Questions (FAQs) for Content Creation Specialist Role at ADAPT Community Network
What are the key responsibilities of the Content Creation Specialist at ADAPT Community Network?

As a Content Creation Specialist at ADAPT Community Network, your key responsibilities will include developing and implementing social media strategies, creating engaging content tailored for various platforms, editing videos and photos, and managing website updates for improved SEO. You will be actively involved in enhancing our digital presence and engaging with our community.

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What qualifications are needed for the Content Creation Specialist position at ADAPT Community Network?

To qualify for the Content Creation Specialist role at ADAPT Community Network, candidates should have a Bachelor’s degree in marketing, communications, or a related field, along with at least one year of experience in social media management, content creation, and video editing. Proficiency in tools like Canva, Photoshop, and various social media platforms is also essential.

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How does ADAPT Community Network support the professional growth of its Content Creation Specialists?

At ADAPT Community Network, we actively foster a culture of learning and collaboration. As a Content Creation Specialist, you'll have access to paid training, mentorship opportunities, and a team supportive of your career growth. We believe in empowering our employees to thrive both professionally and personally.

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What type of work environment can a Content Creation Specialist expect at ADAPT Community Network?

The work environment at ADAPT Community Network is inclusive, collaborative, and flexible. With a hybrid work model, you will enjoy the benefits of teamwork in our Manhattan office while also having the ability to work remotely. We value diversity and encourage employees to bring their authentic selves to work.

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What is the compensation package like for the Content Creation Specialist role at ADAPT Community Network?

The Content Creation Specialist position at ADAPT Community Network offers a competitive annual salary of $55,000, along with industry-leading benefits. We prioritize the well-being of our employees and provide resources to ensure a positive work-life balance.

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Common Interview Questions for Content Creation Specialist
Can you describe your experience with managing social media platforms?

In answering this question, focus on specific platforms you've managed, the strategies you employed, and the metrics you achieved. Highlight your creativity in engaging audiences and how you adjusted your approach based on analytics to enhance effectiveness.

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What strategies do you use to create engaging content for different audiences?

Discuss your approach to understanding audience needs and preferences. Mention how you tailor content based on the platform and audience demographics, utilizing imagery, video, and storytelling techniques to enhance engagement.

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How do you stay updated with the latest trends in social media and content creation?

Show your commitment to continuous learning by mentioning specific websites, courses, or communities you follow for updates. Explain how you apply new insights to your content strategies to remain relevant in the evolving digital landscape.

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What tools do you use for graphic design and video editing?

Be specific about tools like Canva, Photoshop, and various video editing software. Discuss your proficiency with each tool and give examples of projects where you've utilized them effectively to enhance your content.

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Describe a successful social media campaign you managed.

Share details about a campaign's objectives, your role in the process, the creative elements you included, the metrics of success such as increased engagement or follower growth, and any valuable lessons you took away from the experience.

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How do you manage tight deadlines while multitasking on multiple projects?

Discuss your organizational skills and techniques you use to prioritize tasks, such as making to-do lists or employing project management tools. Illustrate how this method has enabled you to meet deadlines without compromising quality.

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What aspects of ADAPT's mission resonate with you the most?

This is an opportunity to show your passion for the nonprofit sector. Discuss why ADAPT Community Network's commitment to individuals with developmental disabilities is important to you and how this aligns with your values.

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How do you analyze social media metrics to improve content?

Explain the metrics you find most useful (such as engagement rates, shares, or follower demographics) and how you use this data to refine your content strategy. Provide examples of adjustments you made based on your analyses.

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How would you handle negative feedback on social media?

Emphasize the importance of approaching criticism with a positive attitude. Discuss strategies for addressing feedback professionally, engaging apologetically, and taking conversations offline when necessary to resolve issues.

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What steps would you take to ensure that all content aligns with ADAPT's goals and messages?

Discuss the importance of understanding an organization's mission and vision. Talk about how you'd integrate this understanding into your content creation process and maintain consistent messaging across platforms.

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Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony

ADAPT Community Network is the leading human service not-for-profit and a pioneer in providing cutting-edge programs and services for children and adults with intellectual and developmental disabilities. Every day, we build a more inclusive world ...

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Full-time, hybrid
DATE POSTED
March 29, 2025

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