Sales Development Representative

As a Sales Development Representative in our Warsaw office, you'll be responsible for generating and qualifying leads through cold calling and outbound prospecting. Your main tasks will include initiating conversations with potential clients, utilizing sales engagement tools, and maintaining accurate CRM records to track interactions. You'll need to adapt your messaging for different buyer personas, ensuring you effectively communicate the value of our offerings to both enterprise and mid-market segments.

To thrive as a Sales Development Representative with us, you should have 1-3 years of experience in a BDR/SDR role, preferably within AdTech, MarTech, SaaS, or Tech Sales. A strong track record of meeting or exceeding lead generation quotas is essential, alongside proficiency in cold calling and sales engagement automation tools. Additionally, familiarity with data research tools and CRM platforms like Salesforce or HubSpot will be crucial to your success in this role.

Success as a Sales Development Representative at our company hinges on a combination of strong communication and sales skills. You should be adept at cold calling and comfortable handling objections. Technical proficiency in sales engagement tools (like Salesloft and Outreach) and CRM systems (such as Salesforce and HubSpot) is also vital. Furthermore, the ability to adapt messaging for various buyer personas, strong research skills, and fluency in English—ideally with additional languages like Spanish or Italian—will set you apart.

While industry experience in areas such as AdTech, MarTech, SaaS, or Tech Sales is preferred for the Sales Development Representative position, it is not strictly necessary. We believe that skills and motivation can sometimes outweigh specific industry knowledge. If you have relevant sales experience and a demonstrated ability to achieve results, we encourage you to apply and showcase your potential!

Our hybrid working model for the Sales Development Representative role allows for flexibility and balance in your work environment. You will typically spend 2 days per week working from our Warsaw office, collaborating with your dynamic team, and 3 days working remotely. This model helps us maintain a productive and engaging atmosphere while benefiting from the diverse perspectives that come from working both in-house and from home.

When cold calling, I believe in doing thorough research on the prospect beforehand, which allows me to create a tailored approach. I aim for an engaging conversation rather than just pitching a sale, focusing on understanding their needs and challenges. By preparing relevant questions, I can better position our offerings, and using a consultative tone often helps mitigate objections and build rapport.

In a challenging sales conversation, I prioritize active listening to fully understand the prospect's objections. Once I have clarity on their concerns, I validate their feelings before presenting how our solution directly addresses their specific challenges. Creating a dialogue rather than delivering a monologue often helps in rebuilding their interest and trust.

I have experience using tools like Salesloft and Outreach, which I utilize for automating outreach and follow-ups. These tools help in systematically managing my pipeline and significantly reduce the time spent on manual tasks. This increased efficiency allows me to focus more on personalizing my communications and engaging with prospects effectively.

Handling rejection is part of the sales process, and I view it as an opportunity to learn. After a rejected call or email, I reflect on the conversation to identify any areas for improvement. Staying positive and maintaining my motivation is key; each 'no' brings me closer to a 'yes,' and I consistently work to refine my approach based on feedback.

I utilize various tools such as Lusha, ZoomInfo, and SalesIntel to gather detailed information on my prospects. My strategy involves checking their industry-related news and social media profiles, which provides insights into their business challenges. This approach helps me tailor my outreach and engage in more meaningful conversations.

I prioritize leads based on a combination of fit and engagement. I assess how closely a lead matches our ideal customer profile and look at their current engagement level with our brand. By segmenting my leads accordingly, I can focus my efforts on prospects that are more likely to convert and allocate additional time for nurturing those relationships.

I use CRM systems like Salesforce to track all my interactions and follow-ups with prospects meticulously. This organization helps me maintain clarity on my pipeline, manage tasks, and ensure no opportunities slip through the cracks. Furthermore, analyzing CRM data allows me to identify trends in my outreach efforts and adjust my strategy accordingly.

For following up with leads, I typically establish a timeline during our initial conversation to set expectations. I adhere to a structured schedule using my CRM tools, ensuring timely follow-ups while personalizing my messages to reflect previous interactions. This approach shows prospects that I value their time and are truly interested in their needs.

To maintain motivation during tough sales periods, I set short-term goals to achieve daily successes, which keep the momentum going. I also engage with my team, sharing experiences and gaining insights from their challenges and wins. Taking time for self-reflection and learning new strategies can rejuvenate my outlook and keep my spirit high.

Key qualities for a successful Sales Development Representative include resilience, effective communication skills, and adaptability. The ability to build relationships is crucial, as is a strong understanding of the sales process. Additionally, having a passion for learning and embracing challenges helps foster growth and success in this fast-paced environment.