Digital Sales Representative - job 1 of 21

As a Digital Sales Representative at Visa, you will own and manage relationships with a broad territory of longtail Tier 3 accounts. Your primary responsibilities include driving sales by upselling and cross-selling across all Visa products and solutions. You’ll forecast sales, develop account plans, create targeted presentations, and maintain knowledge of industry trends and regulations. Collaborating with the digital sales team, you'll implement new business strategies while exceeding sales targets.

Visa seeks individuals passionate about technology and sales for the Digital Sales Representative role. Candidates should possess strong communication skills and a track record in sales, ideally with experience in account management. Familiarity with digital tools and analytics is highly beneficial. A proactive approach to problem-solving, coupled with a deep understanding of how Visa solutions can drive business success, is essential in this dynamic role.

The work environment for a Digital Sales Representative at Visa in Atlanta is dynamic and collaborative. You'll be part of a new digital sales hub that encourages innovation and creativity. This role offers a balanced blend of a startup vibe with the backing of an established global leader in payments, fostering personal and professional growth in an exciting space.

Visa is committed to nurturing career growth for its Digital Sales Representatives. With access to continuous training programs and resources, employees are encouraged to expand their skills and advance their careers. Being part of a global leader in payments means plenty of opportunities for lateral and upward movement, allowing you to carve out your path in the expanding digital landscape.

Digital Sales Representatives at Visa utilize advanced sales technology and data analytics tools to optimize their workflow. Communication platforms like video conferencing and digital whiteboards facilitate client engagement, while CRM systems help manage account plans and track sales progress. These tools enable representatives to provide tailored solutions effectively, enhancing the customer experience.

When answering this, articulate a step-by-step approach to your sales process. Highlight how you manage leads from initial contact to closing, emphasizing your strategies for nurturing client relationships and tailoring solutions to meet their unique needs.

Respond by outlining a structured approach to objection handling. Discuss how you listen actively to clients’ concerns, empathize with their situations, and provide informed solutions, using examples from past experiences to illustrate your success in overcoming challenges.

Explain your approach to research and information gathering. Mention specific resources like industry publications, networking, webinars, and participation in professional organizations that keep you updated on trends, which helps you to provide value to your clients.

Detail a systematic approach to prioritization based on factors such as account potential, sales volume, and relationship strength. Mention any tools or frameworks you utilize to manage time and resources effectively while focusing on high-impact accounts.

Discuss specific analytics tools you've used in past roles that helped you generate insights about customer behavior or sales performance. Highlight how this data informed your strategies and led to improved sales outcomes.

Describe your methods for maintaining ongoing communication, gathering feedback, and anticipating client needs. Stress the importance of building relationships and providing exceptional service that goes beyond just closing deals.

Prepare to recount a specific instance where your pitch led to a successful sale. Highlight your preparation process, the key points you focused on, and how you aligned the solution with the client's needs, showcasing your persuasive skills.

Share strategies such as setting small, achievable goals, maintaining a support network, and focusing on self-care. Illustrate how these practices help you maintain a positive attitude and resilience in the face of challenges.

Talk about specific tools or software you leverage, such as CRM systems or communication platforms, and how they streamline your processes, improve client engagement, and ultimately, drive sales success.

Be sure to express your enthusiasm for Visa’s commitment to innovation and excellence. Discuss how the opportunities for growth, the company’s mission, and the chance to work in a collaborative, cutting-edge environment align with your career goals and values.