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PT Tech

Description

POSITION SUMMARY

The Rehab Tech (TECH) provides exceptional customer service and support our client’s recovery by supporting the clinical team as they administer interventions to maximize recovery of strength, balance, motor control, and functional independence with ADLs, IADLs, and mobility tsks.

Key Performance Indicators

  1. Net Promoter Score 

ORGANIZATIONAL VALUES

Personal Growth

Intentional effort to improve professional habits, behaviors, actions. For example: completing housekeeping tasks in a timely manner consistently. Seeking out learning opportunities to improve competence with client transfers and guarding.  

Accountability 

Takes accountability for actions and results. Follows through on actions without being reminded. Takes ownership for key performance indicators and is accountable for improvement. 

Leadership & Teamwork

Leads by example regardless of position. Actively works to eliminate barriers to achieve company goals. Proactively assists in the development of the team. Provides solutions rather than criticism.  

POSITION RESPONSIBILITIES

This list of tasks is illustrative only and is not a comprehensive listing of all functions and tasks performed by position.

  • Support the clinical team as they administer therapeutic interventions 
  • Assist the clinical team with transfers that require assistance of two persons. 
  • Assist clinicians with transportation of clients from one therapy discipline to another. 
  • Disinfect treatment surfaces after each client use.
  • Regularly disinfect exercise equipment. 
  • Maintain a clutter-free gym environment, returning all equipment to their proper place after each use.
  • Perform daily housekeeping tasks to ensure facility cleanliness, which includes but is not limited to the following: 1) Sweep & mop gym 2) vacuum all offices 3) clean all bathroom sinks and mirrors 4) clean all bathroom toilets 5) empty all facility trash cans daily 6) lubricate treadmills regularly 7) clean interior windows regularly 8) sweep and mop break room daily 9) disinfect counter surfaces in break room daily 10) clean out fridge, throwing away old food and condiments regularly.
  • Assist clients with downloading ANR app and account set up. 
  • Assist clients to and from their vehicle, maximizing client safety. 


Requirements

ESSENTIAL SKILLS AND EXPERIENCE

  • High School Diploma or equivalent
  • Ability to multi-task in a fast-paced work environment
  • Track record of exceptional customer service
  • Demonstrates a high level of customer service and interpersonal communication skills.
  • Ability to quickly adapt to new work environments and personnel.
What You Should Know About PT Tech, Advanced Neurologic Rehabilitation

Are you a friendly, proactive person looking to make a difference in people's lives? As a PT Tech at our Gilbert, Arizona location, you'll play a crucial role in supporting our clinical team and our clients on their recovery journeys. Your day-to-day responsibilities include assisting therapists with therapeutic interventions and ensuring a clean and safe environment for everyone who walks through our doors. You’ll help with client transfers, maintain exercise equipment, and ensure everything is tidy after use. We believe in personal growth, so we encourage you to seek out learning opportunities and take accountability for your actions. If you have a knack for customer service and want to assist clients in achieving their goals of strength and independence, this is the place for you. At our company, teamwork is key—we value each team member’s input and believe in leading by example. Ready to join a rewarding career where every day brings new challenges and opportunities? Let’s work together to make a positive impact!

Frequently Asked Questions (FAQs) for PT Tech Role at Advanced Neurologic Rehabilitation
What are the primary responsibilities of a PT Tech at our Gilbert, Arizona facility?

As a PT Tech at our Gilbert, Arizona office, your primary responsibilities will include supporting the clinical team during therapeutic interventions, assisting with client transportation, maintaining the cleanliness of the gym environment, and ensuring all equipment is sanitized after each use. You'll also help clients adapt to their recovery by assisting with various tasks.

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What qualifications do I need to apply for the PT Tech position in Gilbert, Arizona?

To apply for the PT Tech position in Gilbert, Arizona, a High School Diploma or equivalent is essential. Additionally, prior experience in customer service and the ability to multitask in a busy work environment are crucial for success in this role.

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How is teamwork emphasized in the PT Tech role at our Gilbert office?

Teamwork is fundamental to the PT Tech role at our Gilbert location. You will work closely with clinical staff, assisting in various tasks and leading by example to inspire collaboration. By proactively providing solutions and helping integrate new team members, you'll play a significant part in fostering a supportive team environment.

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What skills are important for success as a PT Tech in Gilbert, Arizona?

Successful PT Techs in Gilbert, Arizona should possess strong interpersonal communication skills, a high level of customer service, and the flexibility to adapt to new challenges. Your ability to engage with clients and assist in their recovery will be vital, along with being organized and detail-oriented to maintain a clean facility.

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What does a typical day look like for a PT Tech at the Gilbert facility?

A typical day for a PT Tech at our Gilbert facility involves assisting clinicians with therapeutic interventions, supporting client transfers, maintaining cleanliness in the gym and office areas, and ensuring clients are safe and comfortable. You'll also engage with clients to help them download the necessary apps and set up accounts.

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Common Interview Questions for PT Tech
Can you describe your experience in providing customer service?

When answering this question, focus on specific instances where you provided exceptional service, such as resolving client issues or going above and beyond to meet their needs. Highlight your communication skills and ability to work under pressure.

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How do you handle stressful situations in a fast-paced environment?

Demonstrate your ability to remain calm by discussing techniques you use to manage stress, such as prioritizing tasks or taking a moment to breathe. Provide an example from your past experience showing how you effectively navigated a challenging situation.

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What would you do if a client appeared to be uncomfortable during a transfer?

Showcase your empathy and communication skills by explaining how you would assess the situation, ask the client for feedback, and adjust accordingly. Emphasize the importance of ensuring client safety and comfort in your response.

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How do you maintain a clean and safe gym environment?

Discuss the specific cleaning protocols you would follow, such as disinfecting surfaces and ensuring equipment is properly stored. Highlight your commitment to health and safety in your answer, as this is a critical aspect of the PT Tech role.

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What strategies can you use to encourage clients to be involved in their recovery?

Talk about your ability to build rapport with clients and create a supportive environment. Suggest strategies such as goal-setting with clients or empowering them to take ownership of their rehabilitation process.

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How would you assist a client who is uncertain about using therapy equipment?

Mention your approach to education and patience. You could say you'd offer to explain how the equipment works and demonstrate its use to build their confidence. Supporting clients through their hesitations is key.

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What interests you about the PT Tech position specifically?

Express your passion for helping others and your desire to work within a therapeutic environment. You might also discuss how this role aligns with your career goals in the healthcare or rehabilitation field.

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How do you prioritize your tasks during a busy shift?

Explain your time management techniques and how you assess which tasks need immediate attention. You might share an example from a previous job where prioritizing effectively led to success.

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Can you give an example of how you resolved a conflict with a coworker?

Provide an example that demonstrates your conflict-resolution skills, focusing on communication and a collaborative approach to finding solutions. Highlight what you learned from the experience.

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What do you think are the most important qualities for a PT Tech to possess?

Discuss qualities such as empathy, communication skills, adaptability, and a strong work ethic. Provide reasoning for each quality and how it contributes to effectively supporting clients and the clinical team.

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TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Part-time, on-site
DATE POSTED
April 4, 2025

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