Product Manager

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.  

The Role

AXS is looking for a talented and motivated professional to join our Product Management team as a Product Manager. In this role you will be responsible for managing the entire product life cycle for certain product(s) from planning to execution in support of organizational strategy and objectives. This role will collaborate with cross-functional teams to ensure the timely and successful delivery of high-quality products that meet business needs. You will contribute to the future product direction by analyzing customer feedback, monitoring product performance, and making recommendations. You will participate in the product and feature discovery process, helps elicit requirements, and ensure alignment with strategic initiatives and business goals. 

What You’ll Do?

• Lead product development and management cycle for certain product(s).
• Work closely with engineering, UX design, data analytics, and client success teams to deliver products that align with business goals.
• Drive the discovery process, form hypotheses, define OKRs, and evaluate solutions to maximize impact on clients and business outcomes.
• Build and maintain detailed functional specifications, process maps, and user stories to guide product development.
• Implement a test-and-learn framework to iterate on product capabilities, from MVP to scalable solutions.
• Define and track product KPIs to measure performance and identify opportunities for improvement.
• Partner with stakeholders to create scalable, innovative solutions that address current and future market needs.
• Stay informed about industry trends and emerging technologies to evolve product offerings continually.
• Use data to make informed decisions and track product performance.

What Will You Bring?

• BA/BS Degree (4-year) (Advanced Degree Preferred) bachelor’s degree or equivalent experience required; degree in Business, Management Information Systems, Computer Science or related field preferred.
• 3+ years’ experience in a Product Management Role.
• Experience with integrated B2B2C/B2B products and emerging trends.
• Experience working in a complex global technology company.
• Experienced with the Discovery process: collecting qualitative customer feedback and quantitative data to inform decisions.
• Experienced in collaborating with cross-functional teams, across geographies including executive management, product management, operations, sales, and marketing.
• Able to demonstrate the product management discipline when working on projects.
• Skilled in building products that scale and meet customer needs.
• Strong presentation, written, and verbal communication skills, with an eye for quality and attention to detail.
• Knowledge of the product marketing / launch process.
• Familiarity with standard development tools such as Jira, Trello, etc.
• Strong organizational skills within a highly demanding environment.
• Experience in live entertainment, ticketing, or adjacent industries (such as sports, venue management, or hospitality) is a plus.

Pay Scale: $97,451- $135,000

What’s in it for You?
•    Extraordinary People – we’re not kidding!
•    Meaningful Mission - Helping revolutionize an industry and deliver better experiences for fans and clients around the world. 
•    Opportunities for learning and leveling up through training and education reimbursement.

More about AXS

AXS, a subsidiary of AEG, sells millions of tickets each year for over 500 premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Clients include First Avenue, USGA, Red Rocks Amphitheatre, Crypto.com Arena, Coachella, Stagecoach, The O2, and B.League (Japan).
Headquartered in Downtown Los Angeles, California, AXS employs more than 500 professionals in multiple locations worldwide. In each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment.  
To learn more about our culture and values, visit: https://solutions.axs.com/careers/

More about AEG
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.
We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.
We’re an equal opportunity employer and never discriminate based on gender, age, race, religion, color, national origin, sexual orientation, marital status, veteran status, or disability status. 
AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.