Lead Generator Intern | Cargo (Chicago)

As a Lead Generator Intern at Cargo in Chicago, your primary responsibilities will include working alongside your Cargo Mentor to generate qualified leads from our CRM system. It’s essential to refer these leads promptly to ensure a steady flow of opportunities for the sales team. You’ll also maintain accurate records in the CRM and follow up with clients to guarantee satisfaction and a positive experience, making your role critical in supporting the full sales cycle.

To succeed as a Lead Generator Intern at Air Charter Service, you should possess outstanding written and verbal communication skills, demonstrating excellent phone etiquette. A proactive attitude and a passion for sales and the aviation industry are key. Attention to detail is imperative, along with being a confident, resilient individual who thrives in a team environment. Additionally, you must be able to commit to working in-office from Monday to Friday.

A Lead Generator Intern at Air Charter Service can look forward to a clear career advancement path with a well-structured nine-level progression system. This entry-level position not only positions you at a reputable company but also provides various development opportunities through award-winning training and one-on-one mentoring, paving the way for future leadership roles within the organization.

Customer service plays a crucial role for a Lead Generator Intern at Cargo. As part of the team, you’ll be responsible for making clients feel valued and respected. By ensuring a seamless experience and following up on leads, you contribute directly to client satisfaction and loyalty, which are essential for maintaining our reputation as a top-tier aircraft charter service provider.

The work environment for a Lead Generator Intern at Air Charter Service is welcoming, dynamic, and interactive. The team prioritizes a balance between independent work and collaborative efforts. Additionally, seasonal events and team outings foster a fun atmosphere that promotes camaraderie and motivates everyone to work towards shared goals.

In answering this question, focus on your passion for the aviation industry and how the Lead Generator Intern position aligns with your career goals. Highlight your eagerness to learn from industry experts and contribute to a dynamic team that values customer service and efficient operations.

To respond effectively, discuss your understanding of CRM tools, how you would analyze data to identify potential leads, and the importance of maintaining accurate records. You may also highlight any relevant experience you have with CRM systems and how you plan to collaborate with your mentor for optimal results.

Illustrate your response with a concrete example where you went above and beyond to assist a customer. Describe the situation, your actions, and the outcome, emphasizing the importance of communication and follow-up in creating a positive experience for the client.

Emphasize clarity, active listening, and building rapport as essential components of effective communication. Explain how you would apply these skills as a Lead Generator Intern to engage potential clients meaningfully and ensure their requests are understood and addressed.

Discuss strategies for maintaining resilience and a positive attitude when faced with rejection, such as learning from each experience and focusing on future opportunities. This shows that you are adaptive and willing to improve continuously.

Share an experience where you successfully worked within a team, focusing on your role, the project at hand, and the positive outcomes. Highlight the importance of teamwork in achieving goals and how you plan to contribute as part of the Cargo team.

Discuss how attention to detail can significantly impact the customer’s experience by reducing errors and ensuring that each interaction is handled professionally. Provide examples of how you've demonstrated this skill in previous roles or projects.

Showcase your knowledge about Air Charter Service by mentioning its global presence and the variety of cargo services it offers, like urgent deliveries and humanitarian aid. Emphasize how this knowledge positions you to better serve clients’ needs.

Explain the steps you would take to follow up with leads, such as: scheduling timely calls or emails, asking for feedback, and reinforcing your availability for any questions. This demonstrates your commitment to customer satisfaction as a Lead Generator Intern.

Be honest about your aspirations, connecting them to the skills and experience you aim to gain as a Lead Generator Intern at Air Charter Service. Discuss how this role will serve as a stepping stone toward your future career in the aviation or sales industry.