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Manager, Surgical Product/Brand Marketing - Downstream

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers.

We foster an inclusive culture and are looking for diverse, talented people to join Alcon! As a Brand Manager you will develop and collaborate within the larger Glaucoma organization.  You will manage financials with a balanced approach for top and bottom line within assigned product portfolio in Fort Worth, TX!

Primary Responsibilities:

Develop and execute annual Marketing Plans (strategy & tactics) for key brand(s)
• Identifies and leverages consumer insight to drive differentiation and growth for key brand(s)
• Evaluates research, market conditions, competitor data and implement marketing plan changes as needed
• Collaborates with sales, training, market development, market access, finance, and other business units so all key stakeholders understand and are able to deliver the marketing plan
• Analyzes market data and internal data to refine segmentation and targeting; Collaborating with sales leadership to roll-out and execute
• Creates promotional messaging including sales materials, competitive messaging, professional campaign, conference presence and digital assets
• Identifies trends and develops direct to consumer strategy based on patient engagement insights; manages development of and updates to patient education materials
• Shapes and influences globally-developed HCP and patient materials to meet the market needs
• Develops and champions the knowledge, measurement and course correction/achievement of all brand Key Performance Indicators (KPIs)
• Works with Business Development team to develop relationships with KOL (Key Opinion Leader) plan and for peer-to-peer programming and podium presence
• Leverages internal and external data to strengthen portfolio value proposition
• Manage A&P marketing budget while ensuring planned return on investment
• Responsible for forecasting in partnership with S&OP to ensure appropriate supply levels
• Collaborates with medical affairs and HEOR team to ensure claim development for lifecycle management
• Work with Legal and Regulatory to ensure compliant messaging and promotion
• Supports the reputation and culture of the organization, dependent on creativity, dedication, and performance-orientation and focus on achievement through collaboration and innovation (local, regional and global level impact)

What you will bring to Alcon:

  • Bachelor’s Degree or Equivalent years of directly related experience (or high school +13 yrs; Assoc.+9 yrs; M.S.+2 yrs; PhD+1 yr) 
  • The ability to fluently read, write, understand, and communicate in English 
  • 5 Years of Relevant Experience 
  • 3 Years of Demonstrated Leadership 

How to thrive at Alcon:

  • Requires close partnership with US Sales, US Training, US S&OP, Agency Partners, and Alcon’s Surgical Customers to understand the competitive landscape and drive market share gains and segment penetration through effective messaging and commercial program offerings. Responsible for developing annual Marketing Plans and equipping the US Sales Force with tools and strategies necessary to deliver annual sales targets.

ATTENTION: Current Alcon Employee/Contingent Worker

If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.

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Alcon is an Equal Opportunity Employer and participates in E-Verify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information.

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What You Should Know About Manager, Surgical Product/Brand Marketing - Downstream, Alcon

At Alcon, we are excited to invite a dynamic Manager of Surgical Product/Brand Marketing to join our team in Fort Worth, Texas. In this role, you’ll be at the forefront of innovation in eye care, helping people to see brilliantly through your impactful marketing strategies. As a Brand Manager within our larger Glaucoma organization, you will be responsible for developing and executing annual marketing plans that drive growth and differentiation for our key brands. Collaboration is key: you’ll work closely with teams across sales, training, market development, and finance to ensure everyone is aligned and equipped to implement your marketing initiatives. The position is not just about managing financials but also about analyzing market data and patient insights to refine and adjust strategies as trends evolve. You'll have the opportunity to create compelling promotional messaging, develop patient education materials, and guide marketing efforts that resonate with healthcare professionals and consumers alike. This role requires a strong background in marketing, leadership experience, and a proactive approach to problem-solving. If you are passionate about making a difference in the eye care field and have leadership experience to match, we would love to meet you! Join Alcon, where your contributions will be recognized and where you’ll thrive in our inclusive and fast-paced culture.

Frequently Asked Questions (FAQs) for Manager, Surgical Product/Brand Marketing - Downstream Role at Alcon
What are the primary responsibilities of the Manager of Surgical Product/Brand Marketing at Alcon?

As the Manager of Surgical Product/Brand Marketing at Alcon, your primary responsibilities include developing annual marketing plans, analyzing market data, collaborating with cross-functional teams, and managing promotional messaging. You’ll also conduct market research to identify consumer insights and refine strategies for growth within your assigned product portfolio.

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What qualifications are needed to apply for the Manager, Surgical Product/Brand Marketing position at Alcon?

To apply for the Manager, Surgical Product/Brand Marketing position at Alcon, candidates need a Bachelor’s Degree or equivalent experience along with at least 5 years of relevant experience in marketing and 3 years of demonstrated leadership experience. A passion for eye care and insights into the competitive healthcare landscape are important for success.

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How does Alcon ensure effective collaboration for the Manager, Surgical Product/Brand Marketing role?

Alcon fosters a collaborative culture that values teamwork. As the Manager, Surgical Product/Brand Marketing, you will partner closely with US Sales, Training, and other business units to understand market conditions, drive program effectiveness, and equip teams with the necessary tools to meet annual sales targets.

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What kind of marketing plans can a Manager at Alcon expect to develop?

A Manager of Surgical Product/Brand Marketing at Alcon can expect to develop comprehensive annual marketing plans that encompass strategic objectives, competitive analysis, promotional messaging, and digital asset creation. The role involves leveraging consumer insight and market data to align tactics for growth.

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What is the marketing budget responsibility for the Manager of Surgical Product/Brand Marketing at Alcon?

The Manager of Surgical Product/Brand Marketing at Alcon is responsible for managing the A&P marketing budget, ensuring that financial investments are made wisely to maximize return on investment. This involves careful planning and forecasting in partnership with various teams to maintain appropriate supply levels and achieve brand KPIs.

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Common Interview Questions for Manager, Surgical Product/Brand Marketing - Downstream
Can you describe your experience in developing marketing strategies for surgical products?

When answering this question, be specific about your previous roles where you developed marketing strategies. Highlight examples of successful campaigns, your approach to understanding market dynamics, and any metrics that showcase your contributions to brand growth.

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What techniques do you use to analyze market trends and consumer insights?

Detail your methods for researching market trends, such as using analytics tools or conducting surveys. Explain how these insights inform your marketing strategies and provide concrete examples of how you’ve applied this information in past roles.

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How would you manage collaboration with cross-functional teams?

Discuss the importance of open communication, shared goals, and regular check-ins to ensure all teams are aligned. Highlight experiences where you successfully navigated collaboration challenges or celebrated team successes.

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What is your approach to creating effective promotional messaging?

Explain your process for developing promotional messaging, including understanding the target audience, leveraging insights from market research, and testing messages for effectiveness. Use examples of previous successful campaigns to illustrate your approach.

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How do you prioritize competing marketing initiatives?

Share your strategies for prioritization, such as evaluating the potential impact on market share, alignment with business goals, and resource availability. Provide examples of how you’ve made effective prioritization decisions in the past.

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Describe a time when you had to adjust your marketing strategy based on market feedback.

Use this question as an opportunity to narrate a specific instance where feedback led to a significant strategic pivot. Discuss the steps you took, the analysis you conducted, and the outcomes of the adjusted strategy.

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What metrics do you consider most important to evaluate marketing success?

Talk about KPIs you regularly track, like ROI on campaigns, market share growth, customer engagement rates, or conversion metrics. Explain why these metrics matter and how they influence your future marketing strategies.

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How do you ensure compliance in marketing messaging, especially in the healthcare sector?

Discuss your knowledge of regulatory requirements and the importance of liaising with legal teams. Share experiences from your past roles where compliance was critical and how you ensured adherence while being creative in messaging.

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What role does patient education play in your marketing strategies?

Explain the significance of patient education in building trust and driving brand loyalty. Discuss how you’ve integrated patient educational materials into your marketing strategies and the positive outcomes it achieved.

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Can you describe your experience with budget management in marketing?

Detail your approach to budget management, including how you prioritize spending to achieve the best ROI. Provide examples of how you've successfully managed budgets in previous roles and any challenges you've overcome in the process.

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We aspire to lead the world in innovating life-changing vision products because when people see brilliantly, they live brilliantly.

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Full-time, on-site
DATE POSTED
April 6, 2025

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