Senior Managers, Digital Product Management - job 18 of 23

As a Senior Manager in Digital Product Management at American Express, your primary responsibilities will include gathering business requirements, analyzing technology stacks, designing innovative products, and executing product roadmaps that improve customer experiences. You will also create service and API requirements while prioritizing the technology stack for future developments.

Candidates for the Senior Manager, Digital Product Management role at American Express should have a Master's degree in Computer Science, Engineering, Data Science, or a related field. Additionally, a minimum of two years of experience in requirements analysis, product design, and Agile execution is required, along with expertise in technologies such as AWS and SQL.

For the Senior Manager, Digital Product Management role at American Express, familiarity with AWS, SQL, Microservices, Jira, and other technologies such as Collibra and Kafka is important. Experience with Agile and Scrum methodologies will also enhance your candidacy.

Yes, American Express offers telecommuting options for the Senior Manager, Digital Product Management role, allowing employees to work remotely up to two days a week, promoting a healthy work-life balance.

American Express provides a comprehensive benefits package for Senior Managers in Digital Product Management, including competitive salaries, bonus incentives, robust health insurance options, paid parental leave, and access to wellness centers, all aimed at supporting the well-being of their employees.

When answering this question, be specific about your past projects, focusing on the processes you followed, the technologies you utilized, and the impact your work had on customer experiences and business goals.

Explain your strategy for prioritizing features, considering customer needs, market trends, and technical feasibility. Discuss any frameworks or tools you use to facilitate decision-making in product roadmaps.

Share specific examples of how you have implemented Agile practices, such as Scrum or Kanban, emphasizing collaboration, iteration, and how these practices improved team performance and product quality.

Pick a relevant problem you faced, outline the steps you took to resolve it, and emphasize your analytical approach and the technologies you employed to overcome the issue.

Discuss your commitment to continuous learning, mentioning specific platforms, resources, or networks you participate in to keep your skills and knowledge current in the rapidly evolving tech landscape.

Illustrate your conflict resolution skills by detailing a specific instance where you facilitated discussions, balanced differing opinions, and arrived at a consensus that prioritized overall project success.

Identify key performance indicators (KPIs) relevant to product management, such as user engagement, adoption rates, and customer feedback, explaining how these metrics guide your decision-making process.

Share your methodologies for collecting and analyzing user feedback, focusing on how you translate this data into actionable insights that enhance product features and user experience.

Highlight your collaborative skills by discussing instances where you worked with engineering, marketing, and design teams, demonstrating how you ensured alignment and communication across departments.

Outline your strategy for managing product lifecycles, focusing on stages from ideation to sunset, and discuss tools or frameworks you've used to optimize processes and maintain focus on business objectives.